O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Slacking Packing
2 months ago
I had great customer service at this location. The employees are very informative, knowing what product you need.

  Patty Buhrman
11 months ago
Fabulous service. Just stopped for wiper blades. The guy showed me where the blades were. Advised on the brands. Knew what sizes I needed. Came out and popped them right on. Great experience!

  christopher roach
a year ago
With the store under new management I ve came back to our local Oreilys instead of the other parts store. Ann and her team have brought customer satisfaction back to this location Great job!!!

  Deanna Leroux (Dea)
5 years ago
First visit went very well. Greeted quickly. Reasonable wait. I needed to know if my battery was any good after sitting for a year. They let me leave it overnight to come back when it was convenient for me! Free check!

  Jessica Erdas
4 years ago
Staff are always super helpful. I'm not the most automotive friendly person. The first time I came here the worker offered to replace my headlight for me after it went out. The second time, I asked them and they fiddled with it before realizing that my other headlight wasnt out, just loose. They tightened it, got it working, and then refunded the items I'd bought with ease. Really appreciate how helpful and customer friendly the workers are.

  PrincessDamama
5 years ago
It's nice to have an auto parts store close to home. It's much nicer than running into the city to get supplies. The prices are higher than WM stores but saving time and gas it works out close enough.Any auto part you need is available or can be ordered in a day. They have a good warranty on auto parts. There is a nice variety of supplies so you can choose between brands.The staff is always friendly and helpful. The store offer several free services such as checking wiper blades, testing electrical systems, installing a battery you purchased and checking those aggravating check engine lights. You also can drop off used oil for recycling for free.

  Daniel Stroup
2 years ago
Never answers phone. Used oil dump tank always full. Happened multiple times. How about call for a drain when it gets close instead of waiting to inconvenience customers? Will now avoid shopping here for my car supplies. Autozone from now on.

  Gina Lowe
2 years ago
The guy I talked to on the phone was pleasant to talk to. He fairly informant, but their parts are pretty costly! I can remember a time when they were cheaper than their competitor's.

  Michael G
4 years ago
Clean well organized store. Helpful staff. Prices a little higher than other places. Compare prices versus ease of location sometimes better to travel few more miles and save a lot.

  Felicia McVey
3 years ago
We visit the Enon location (often) due to convenience otherwise I wouldn't shop here because some of the employees make you feel like you are wasting their time. Our last visit the counter man was SUPER helpful and friendly and didn't make me feel like I'm a dumb girl.

  Amanda Fultz
4 years ago
Their employee with the long dark hair, Curtis (I think he said his name was), was very friendly, helpful and patient explaining the differences in the part I needed. I will definitely return in the future for my auto part needs.

  jay cline
6 years ago
Well what started off by saying that I went into the store today February 15, 2018. I know this is a new store however your employees should at least know how to do a set of brakes. I went in and asked for a specific part number as I always price parts before doing a job. The bigger fella behind the counter asked if I wanted front breaks for the driver or passenger side???? I'm not the brightest crayon in the box however I do know how to do a set of brakes. I have never in my life been able to buy a certain wheel of breaks. The guy refuse to look up the part number insisted on me giving him all of my vehicle information. I went in for a set of $32 front brakes. The guy goes back and pulled a $77 premium chromatic break off the shelf. When I asked him where the $32 brakes are he stated we don't have any. I stated that it said online that you did. I remember the exact reason I don't shop here anymore. I believe that if you work at a part store you should at least know how to change the set of brakes at the very least. I then went to AutoZone over 6 miles away to pick up the part that I needed because of the incompetency of the staff here. Maybe a little better training would do the employee some good. Or better screening of who you hire. As I stated I know it is a new store. But to be asked if I wanted breaks for a certain wheel is a bit ridiculous

  Malcolm Hardy
3 weeks ago
Great customer service

  Paul Keller
5 years ago
They had the part that I needed but they couldn't answer any of my questions on the spark plug gap or what Gap my car should take for a spark plug. When asked if they could look it up on their computer they act like I didn't know what I was talking about AutoZone never has this problem if you have a question they can look it up and find specs etcetera for what you need I Won't Go Back

  Chris M
5 years ago
The guys here tonight had no idea what the hell they were doing. They had us go into the back to search for our own parts while they were cracking jokes as i was obviously extremely frustrated about having a hard time and getting no help. Would give zero stars if i could, i will never go back to this location and most likely not another OReilly's ever. Autozone isnt great, but its 100 times better than what we experienced tonight

  Patrick Jackson
4 years ago
Rental tools usually wornout. Now receipt says 48 hour limit. Or your stuck paying new price for old worn out tool. But i have gone over that timeframe and not had problem returning.

  k thompson
3 years ago
This is my go-to place now for parts I used to go to AutoZone in advance but O'Reilly seems to have everything I need and online as much easier than advanced and people here are excellent and well-managed

  spencer baldwin
a year ago
Tommy was super helpful with diagnosing my engine problem, helping me find the part I needed, and walking me through fixing my car.

  Emmett Cox
a year ago
Friendly helpful staff. They had my Serpentine belt in stock.

  Brenda White
5 years ago
Visited the one in Enon. They always seem helpful. We were there to get de-icer window washing fluid. When we went to pay, the guy told us they also had just the regular winter de-icer (not the "all season de-icer" we'd had to chose) behind the counter - which is what we had wanted in the first place, but couldn't find. Kudos to that employee!

  Karen Walker
4 years ago
They use to be competitive with prices. I think they are high priced now. Almost $50 for wiper blades, went to Auto Zone and spent about $36.

  danoasislives
3 years ago
Great gentleman in there really help me out got me my brake pads I needed quickly and efficiently I really did like my experience here

  Tristan Campbrill
3 years ago
The big jason guy in there helped me get my car up and running after an issue with my car. Get that guy a raise. Ida been there till monday if not for him.

  zoom wyld
3 years ago
The part that I bought from them was perfect.... no problems installing it whatsoever.... worked flawlessly

  Tim Cates
3 years ago
Very helpful and polite even helped me by carrying my purchase to the car wasn't a light load.

  Thomas Troup
5 years ago
Friendly and helpful employees, and most of the time can have even odd parts available same day.

  Keith Thompson (Whyhaveanickname)
4 years ago
First timeHave been there, they was training new hire they seem less then enthusiastic.

  Aaron Lynch
2 years ago
Didn't the part in stock. Online showed it in stock, even the computer in the store but no one could locate it.

  Frank Dalie
10 months ago
Sometimes they know what you want .

  David Hollingshead
3 years ago
Great service the employees actually know some things about automobiles.