Byrider Euclid

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D M
a month ago
Jeff Myers, was very helpful. I had a struggling past and he helped me get a nice used Jeep. I love it. Drove it and made a good deal. Would recommend stopping by and asking for Jeff. Amazing service. Very friendly!!

  Cece Jackson
a month ago
I have had My vehicle for almost a year and a half, I have had an amazing exceptional experience at this location. Mario is absolutely thee best. He has helped me with all aspects of obtaining and maintaining my vehicle. I appreciate all his hard work and dedication. Thank you!!!!!

  Ashley Hill
2 months ago
Jeff is amazing! He welcomed us in, made us feel comfortable and even gave us complimentary water of his own. Great customer service. Thank you Jeff, we appreciate you more than you know!

  Kiara Armour
2 weeks ago
Such an amazing experience. Jeff and Mario was so helpful and explained everything so thoroughly. Definitely always nervous dealing with Car dealerships but this location really made the experience fast.

  Michael Willett
3 weeks ago
I was throughly impressed with the honesty and validity of Byrider Euclid. They made the car buying process very smooth and easy. Mario was very helpful and I would recommend them to anyone looking for a vehicle. Thanks again Byrider!

  Bobby Groce
5 months ago
Everyone was courteous and professional. I brought my daughter there to get a vehicle and I couldn't have asked for better service. They all were top notch from the sales person to the finance manager. Well done!

  C&N Marketing
3 months ago
Bought a car from Mario last month. Made the experience so smooth! Great guy with a plethora of knowledge on the business. I recommend! I ll be taking my daughter here for her first car next year!

  Kristina Crawford
4 months ago
Jeff was exceptional. Instead of the normal headache of car buying. Jeff made you feel he really wanted you to take ownership of the vehicle. I like that! I've already referred my nephew to Jeff and informed him to be prepared for a pleasant experience.

  Joey Sainato
3 months ago
Mario was very helpful and made the entire process quick and easy. He doesn t take shortcuts or try to finesse. An honest salesman that cares for his clients and also a stand up guy. Overall at 10/10 experience

  Victoria Velez
3 months ago
I needed a car today and that s exactly what they helped me with ! Amazing, fast experience. Everyone there is so helpful and friendly. I was worried about my credit, down payment, and other things that factor in when getting a vehicle but they made the process so simple. Very transparent. I will be referring many more here at the Euclid location

  Alize Noble
3 months ago
I love that they work with you. Jeff was extremely helpful and patient with us and answered all our questions. Definitely will recommend him.

  HelpMeHemp Hemp
2 months ago
Excellent experience! Thank you Jeff and the whole team they were the only people that could help me in a tough situation! They got me in and out and in a nice looking vehicle !

  Gregory Rook
2 weeks ago
I purchased a car from Byrider that has been an absolute Jewel. And they've assisted with the service and every turn. I can say nothing but good things about my experience with my vehicle purchase.

  Cindi R
3 months ago
Staff was all very friendly. I was in a rough position and needed a new car. I dealt with Avaughn and Aaron. They were both extremely helpful. Left in my car today! Would highly recommend this location.

  Lartenece Graves
a month ago
Damon , Mario , Aaron & Fred Are All Great !! They Are About Business But They Definitely Help You When Needed . I ve Had 2 Cars With Them .. They Are Quick To Fix Any Issues As Well. Highly Recommended

  Ryan Parrino
3 months ago
One of the best experiences of buying a car that I have every had. Mario was great and explained and showed us everything that me and my mother needed to know about what we were buying.

  lauernce edwards
3 weeks ago
Jeff was very great ,, appreciate him so much! All you guys are awesome! Stay blessed ,

  Heather Scheall
3 weeks ago
Only real issue I had was at first my car wouldn't show them it had a problem and I did feel like I was not believed but Mario did immediately take care of my problem got the car to act up and now I have a new transmission fingers crossed I have no more car troubles.

  Quita Gibson
6 months ago
This review is from my mother Annette Gibson:I just wanted to share how impressed I am with my account specialist Damon. Anytime I have a concern or problem he takes the time to talk to me and help resolve my issues. He is an excellent person to represent this company and I would recommend him to everyone

  Gabrielle Gold
2 months ago
Very helpful service center quick friendly and easy. I was 5 minutes early for my oil change and they did not mind got right on it. Only waited 30 minutes and was only $10! I highly recommend getting a vehicle with this JDB as long as you can make your payments on time, it will benefit you and your credit score significantlyUPDATE BUT IM NOT CHANGING MY STARS:I had been making on time and early payments. I missed one payment and the very next day was threatened and treated with such disrespect. I did not take it lying down though and was able to make the payment in full before the end of that morning. Although I have never missed another payment since, it s the whole reason why I will no longer pay over the phone or in person because whether or not the payment is on time or early or late, whoever the gentleman is that threatened me that day and screamed at me over the phone I learned to just use the payment portal. I do not associate CNAC customer service (or lack there of) with Byrider customer service in sales they re two different worlds folks. Learn from our mistakes and move forward and adapt. But that man is the entire reason I won t call in or make payments in person. Understand that during each process of each sale they do say they are legally allowed to take your car back the next day after a missed payment. But, regardless, people should always be spoken to with dignity and respect. Be treated like human beings. Like I said, I didn t take to kindly to it and i let him know I m not the one. Unfortunate that it had to come to that for him to change his tone and give me another deadline.

  Megan Boysko
a month ago
Jeff is amazing!! He helped us with anything we needed and he Definitely knows his stuff.

  Sabrina Barker
3 months ago
Used to be 5 star worthy. Until I had to deal with the rudest most unprofessional customer service representative Damon. Never in my life have I dealt with someone so nasty that s supposed to be in customer service

  Lakisha L
a week ago
I had the best experience...again I'm a 3rd time buyer with JD Byrider. Everyone is so nice and helpful and I had the pleasure of working with Avaughn he made this process so easy and made me feel very comfortable. I highly recommend JD Byrider in Euclid!

  78 Entertainment
2 months ago
Byrider please stop lying saying l had a great experience with you because it wasn't. You sent my wife back after asking for a payment that she makes on time with a gas leak as she rode off wearing a hospital mask. You need to tell Damon to be more professional. He is causing you to lose business as well as your mechanics to suggest us to get the car fixed somewhere else though we are paying a warranty. The account manager stated over the phone that he would test drive the car and give a second opinion. He hid in the back office until we left then he came outside. The radio doesn't work either. You have to play music on your phone . This is not the way to handle business fellas .

  Ryan Mog
3 months ago
The employee helping me Mario gave me such a great experience making me feel comfortable and at home while looking at the vehicle selection. 100% will come back for such great customer service

  nicole Brown
5 months ago
The staff here was very helpful, friendly, and our sales guy Fred was awesome. Kept us entertained with laughter while we wait through the process.

  Evie Matko
5 months ago
Since buying a vehicle from this place 3 years ago we've had to drop about 5k plus into it just to keep running. Also, every time we go to do maintenance like changing headlights we find that someone has completely replaced the types of bulbs as well as the wiring harness so we've wasted about 60 dollars because the manual doesnt match the work that has been done. Buyer beware

  clifton connell
4 months ago
This was the best service I every had kind friendly and very encouraging loved this guy a great asset to your company keep him forever iwill always return thank you for having him.

  Anija Davis
2 months ago
I went to see Jeff ,, really nice guy , very helpful, and took care of everything making the process hassle free !

  Amina Harris
6 months ago
My experience was awesome! Fred was amazing, he was VERY NICE, and he made sure I got in a vehicle today! If you guys need someone, Fred is your guy!