Tuffy Tire & Auto Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vaughn Sprinkle
a day ago
Had an issue with a burning smell coming from my heater and a check engine light.The guys at Tuffy Leona jumped on the problem quickly. They diagnosed the issue and got me out same day. I couldn t be more pleased with the professionalism shown by Mikey and Jesse.Will only be going here from now on

  FORCE OF NATURE
9 months ago
Honest, reliable staff. They are dependable and stand by their work. No price gouging or any slimy stuff at this shop.Will return if a repair is needed.Crew were friendly and enjoyed working there.Snappy the cat is a great addition.

  Tyler Davis
2 months ago
This Tuffy is by far the best place to take your car for routine repairs and maintenance. Jesse and his team are always super friendly, do great work, don't try to nickel and dime you on repairs, parts, or servics your vehicle doesn't need (in fact they'll tell you you DON'T need something done if it's not needed at the time even if it's something you requested when setting up your appointment), everything is super affordable, and they always treat your vehicle like they would their own.

  Sean Van Dyke
2 months ago
I have been using Tuffy for about 25 years now. They are always very honest, do not try and oversell like many other Service centers. I have referred many of my friends and family there. If you are looking for a qualified honest mechanic they are your place.

  Grace Boden
5 months ago
Have been using this Tuffy for all of our auto repairs for well over 15 to 20 years. Honest people, excellent mechanics, and very friendly. You can trust the owner, Jesse, to take care of your vehicle without selling you something you don't need. We've had cars, trucks, and our motor home worked on here. Wouldn't trust our vehicle repairs and maintenance anywhere else! It is the Tuffy on Leona Street in Elyria, they are independently owned.

  Ender Wiggins
2 months ago
Been using this shop for a yr now, Jeff is no nonsense straight shooter. All work on all 3 of my vehicles has been done well and the shop is very good about communicating what they see wrong and what they would suggest the repairs should be.

  Curtis Beckman
2 months ago
Went in for repairs and Jesse and crew pointed out other issues that needed fixed as well. Jesse explained everything in detail. Highly recommend Tuffy in Elyria at 649 Leona St.Thanks for your help.Curtis

  Ms Neveragain
a month ago
I Love Tuffy's In Elyria..They Have The Greatest Staff That Shows Nothing But Kindness.. Even Though I'm Scare Of The Cat I'm getting Better..Love You Guys & So Do My Dodge Journey..

  Carol Sabo
a month ago
Tuffy at Leona St in Elyria provides expert maintenance and repair services for my vehicles at a reasonable price, plus everyone is so friendly!

  Alex Scharkley
6 months ago
Been going to them for well over 5 years taken at least three vehicles (prob 4/5) never any issues and Jesse is great!!

  Nicholas Richter
10 months ago
Jessie and his team were recommended by a local towing company, Sugar Ridge, who towed my truck off Kelley s Island on a Monday morning. By that afternoon my truck was fixed and on the road back home. Thank you to Jessie for your swiftness and helping an out of towner in need. Good, honest service. Would highly recommend.

  Kyle Harris
6 months ago
Had an emergency when my tire was losing pressure. They got me in, found the problem, got me a new tire, and out the door nice and fast. Excellent customer service. Thank you!

  Cindi Conrad
2 weeks ago
Awesome automotive shop with great service people. Very good service.

  Jimmy Bragg
2 years ago
Jesse is a really nice guy. I'm really happy with my 1976 L.T.D. AFTER HE FINISHED MY EXSAUST Thanks

  Michael Lesher
a year ago
Cliff was great. Got quote from big chain to ho said needed to replace steering pump and rack at 4 times the price when it only need 2 hoses. Very happy and the price is good. Great service and done on time. Highly recommended.

  Lisa Fleischaker
a year ago
Jessie (the owner) and his team took great care of my out-of-state family today, when we were stranded along the interstate due to a suddenly misfiring engine cylinder. Between squeezing us in just before the holiday weekend, helping entertain our young children with a K-cup machine demonstration and tv remotes, and offering quick and excellent service, we left impressed and still in good spirits. The toddler even seemed to want to stay. We could not recommend Tuffy Midway more highly. Go visit Jessie and his crew!Service: Engine repair

  John Tibble
7 months ago
They graciously pulled a dragging skid plate off our car in the middle of a road trip, saving the day! Thank you so much, everyone, for helping us out! We appreciate you so much!

  Zachary Bohannon
a year ago
They rescued a cat from behind my dash, no appointment, no wait time, got done in 20 minutes, didn t charge me anything because they, too, care about animals. Absolutely outstanding staff who truly care. They take pride in what they do.

  Mark
a year ago
I m from out of town. My car s engine was totaled on I-80. Jesse and crew evaluated the damage and gave me an estimate free of charge. Then after a few days, when I decided to have someone else in my hometown work on it they gave me zero hassle and even helped me get the car on our dolly. If I lived there I d go to them without hesitation.

  Alex McKenna
3 years ago
Jesse and his team at Tuffy on Leona are the only people I m comfortable with servicing our vehicles and on top of that yesterday I had already picked up my vehicle and paid and Mike called me later in the day because he forgot to give me a rebate coupon for the tires they put on for me. I had no idea there was a rebate and he didn t have to take the time to call me while they were wrapping up their day but he did. I appreciated that a lot.

  Michael T
3 years ago
Very professional and respectful. Something you don't see much anymore. Use them for all my mechanic needs. Jessie is a very friendly and respectful young man. Great service, good price and quality work. Highly recommend.Service: Oil changeService: Oil change

  Becky Stephens
2 years ago
Jesse and his guys are the best! They have taken care of my vehicles for years. They are respectful of my time, honest and genuine! Quality guys and quality work for a fair price!

  Grace Williams
2 years ago
I've been going all the way to Tuffy in Elyria since my first car back in 1998. They are phenomenal. The son Jesse has taken over and still carries the same great customer services skills his father thrived on having!!

  Mary
4 years ago
Over the past few weeks, My husband and I have been stopping in without an appointment, Jesse, the store s manager was absolutely phenomenal. Without hesitation assisted us & answered all of our questions. He's always available, even for a quick look at our vehicles. Customer service was great & I highly recommend him to all!!!Great prices, great Customer service and huge thanks to his mechanics as well!!!Thank you !!!

  ashwini thakur
4 years ago
I have never been disappointed by Tuffy Elyria(Leona Street). Its very convenient for me I make an appointment and drop off my vehicle for routine maintenance, they let me know once my Vehicle is ready. Jesse and the staff are very Customer friendly. I would really recommend this place.

  Anthony Stanovich
a year ago
Jesse (owned) is the best. Will only take my car here from now on. I highly recommend Tuffy on Leona St.

  Emily Y
5 years ago
I chose this place based on the reviews and it did not disappoint. I went for an oil change but my husband had other work done. He called around and said that they had the most reasonable price. As far as my oil change went, it was pretty standard, but the service of the office staff (Jesse) was excellent. Would definitely recommend.

  John Shank
2 years ago
Put on a cat converter, was fast service, great guys work here. Very fair prices.

  Janet Sirbaugh Realtor
a year ago
Jesse and crew always get a 5 star from me! Everyone is very knowledgeable and I've trusted them with all my cars for over 20+ years!

  Hyesu Kim
4 years ago
First experience was OK when I took my car to replace the muffler last year (custom). But the second time I took it to do the repairs, I wasn't completely satisfied. I explained to them what was wrong with my car and what I was wanting to get fixed, but they were unable to detect the problem associated with that issue and left it unsolved. I also informed them that my car idles really low, but they said it was normal. The main reason/issue why I brought it to the shop was to get the stalling issue fixed but they said they can't figure out what's wrong and what is causing it. And I believe check engine light diagnosis was unnecessary, since I wasn't planning on getting that fixed on the day I visited and will probably have to do another diagnosis for different mechanic next time anyway. I did get other things they deemed necessary fixed, but when I was checking out I saw that they put wrong year to do my alignment (mine is 99 camry but they used the form for 97 camry). Which would not be much of a deal since I am aware that those two are pretty much identical in the form but I would've really liked to see that they did the alignment specified to my vehicle's year which is 1999, not the different year so it doesn't leave me wondering if it was done correctly. Note on the previous muffler job, the guy at the front desk said they would try to attach it better before they started the repair process because it was not attached properly or/and poorly. He wasn't aware that I got it done at this Tuffy location. When I went to pick up my vehicle, he said they couldn't do anything about it either. Although I got other problems fixed, the attitude they showed me about taking care of my vehicle wasn't a very pleasant one. It was more like "we'll see and let you know, but we can't guarantee." I would have really liked some strong confirmation that they are confident in providing necessary and personalized services to their customers and that they will try their best to keep their words. Based on my experience, I can't trust them with mine's care anymore and won't be taking it back again. The whole atmosphere felt hostile to me, who is a minority female that doesn't know much about car mechanics. They do provide complimentary pick up service from your own vehicle to the shop though, after they are done with repairs.