Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chad Heuser
2 months ago
This place is amazing! Took me 4 times of trying the other places before I realized that I could have just came here first and had the correct parts to fix my Honda. Employees are really helpful.
Garrett R.
4 years ago
Good store. Very helpful people. They were one belt short they called around and found me my second belt in less than 5 minutes. Thank you guys & girls
Brian Grimm
4 years ago
Great customer service! I needed a specific type of marine battery, and Monika took her time to look up my existing battery and helped me find exactly what I needed. Also, while I was there they called me by name and were very kind to my kids. Definitely making this my preferred auto parts store.
Ray Lamp
4 years ago
After being a new car dealership flat rate line tech for over two decades I appreciate a goid parts department with a well trained and personable staff such Monika,JD and crew. 100% customer satifaction from all involved. Keep up the good work and I will keep spreading the good words. Ray Lamp.
Bill Winkler
4 years ago
Years ago NAPA was THE place to go. Now? How about unfriendly people. Sorry I don t know the actual term of part. Once we got that far, the return policy s are like the law of the land. No return if opened. No return if a spec of dust on it. No return on electrical. No return buddy sorry. And...they always have to order it. Ship it In. NAPA has opened and closed 3 times in Elyria. This will be #4.
Cory Mennell
11 months ago
Great customer service employees have good knowledge on products
Jonathan Marcaly
3 years ago
When it comes to parts, NAPA really knows what they are talking about. I recently changed my brake pads and calipers on my 2000 Lincoln LS, but I could not find replacement brake pads that would fit into my new calipers, even though I was using the brake pads specified in my owner's manual. NAPA was the 5th store I tried, and thanks to Monika's help, I was able to find brake pads from a 2003 model Lincoln LS that fit my vehicle. Do yourself a favor and come to this auto store first.
Rob Clifton
2 years ago
Garbage service, it's like no one there even knows anything about what they're selling. Overpriced junk! Zero stars if it was possible
hondo 44
a year ago
Had them make a couple hydraulic hoses for me.. they did it in a timely manner
Jared Endrai
3 years ago
Shout out to the napa team monika and JD more then helpful to find you the right parts no matter if its $10 or $1000 thanks again
John Pernal
3 years ago
Great staff. JD and Monica will keep you running with quality parts and good advice.
David Schworm
5 years ago
Very helpful and had the parts I needed !They have a outstanding selection of just about everything.
Andrew Selby
4 years ago
Great store. Joe is great. We use this store all the time.
Ryan Hunter
3 years ago
This place is hands down the best parts store from here to Arizona
ARTHUR MARCUSSEN
4 years ago
WELCOME TO ELYRIA. REMEMBER TO HIRE LOCAL. THEY HAD THE PARTS THAT OTHERS DIDN'T. VERY HAPPY TO HAVE FOUND THEM.
Dennis Golden
4 years ago
The right parts the first time equals a peace of mind. Thank you NAPA
Kobi Cunningham
a year ago
The old guy knows his stuff
Nathan Hunter
2 years ago
Excellent employees deal well with public
Mike Dobson
2 years ago
The older man knows his stuff
howard hilliard
3 years ago
Always helpful great personnel
G.C. Edwards
3 years ago
Aluminum brighter works in seconds.
carl smith
5 years ago
Great storesource great people
Mike M
4 years ago
Great people and great parts!
Sixto Guardiola
3 years ago
Great place friendly people
andrew tipton
4 years ago
Nice people fast service
Ray Stevens
2 years ago
Got oil
James Green
4 years ago
Great car show
Gina M
4 years ago
Car show!
specialized trans llc kovalenko
3 years ago
Biggest napa in the area