Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nakisha Williams
a year ago
Shady owner never received title to the car he sold me. Kept 6,000 dollar down payment and took the car back. Saw him 2 days later door dashing in the car. This was by far the worst car buying experience I ever had. Please don't go here,over a year later and still fighting for my money back.
Audrey Majoros
3 years ago
My granddaughter needed a car because someone had hit her current car and it was marked off as totaled by the insurance. Someone recommended Cleveland Auto Sales and after looking online she found a car she was interested in. I have to say this company has the NICEST group of employees I have ever dealt with at any dealership. D and Rachel were exceptional...working hard to make sure my granddaughter was able to get the car she wanted at a reasonable price...seeing to our comfort by asking if we needed anything to drink or eat since we were there so long. No hard pressure sales just great salesmanship. I m thoroughly pleased with the experience! I would definitely recommend this place to anyone!
Melanie Blunk
3 years ago
The friendly staff made buying a car so much easier, they are efficient and will work with you if you need assistance. Rachel and Christian were patient with us, which helped us make the decision to purchase with them that much easier. Would definitely recommend them.
Trish Blake
3 years ago
Let me start off by saying they have the friendliest staff and were very informative. Ismael Ruiz was very professional and helpful. I went in just expecting to look around at cars and they found one that i loved and they drove it in All the way from their other location. I rate this place 5 out of 5 stars.
amber mallett
4 years ago
ryan was very helpful and friendly! he was super knowledgeable on the cars there and showed me one that exactly fit my needs! the whole process was super fast and easy and he was really reassuring and answered all my questions :) i would definitely recommend going to cle motor center for a car, especially if you don't have credit or have bad credit; they really work with you to get the best price possible. and he treated me like family! 10/10 great employee, great business!
Ce
2 years ago
Great SUV. Had it checked out the day after I bought it and Conrads said it was a great vehicle and the only thing it was going to need in the foreseeable future was tires. I was pretty persistent about what price I was going to pay and the salesman at the time (who isn't there anymore) had an attitude about going back and forth with the finance person. Kept asking are you going to let a couple hundred dollars keep you from this vehicle...yes! yes I am. There was also a problem with the title, but that wasn't the dealerships fault. It was that the auction that they bought it from in New York took forever getting the titles, plus during Covid it wasn't easy process. The new staff worked really hard to make sure that I got my title. I bought it the beginning of August and I just got my title. The new staff worked really hard to make sure that I was happy that I had a temporary tags in the meantime. I don't know if the complaints about this place were with the old staff or because you didn't do your due diligence in picking out a car.
Julia Bennett
2 years ago
I been making payments on a 2001 Monte Carlo they want over $8,000. For the last 6 months I can't get a hold of anyone. I go out to the one in Elyria know one is ever there I leave messages after messages know one is getting back to me at all I would give them a 0 if it would let me
Haley Simecek
3 years ago
Juan is by far amazing I came in today in search of a standard car !!!! Instead I m leaving in a Denali !!! By far the best experience I had and in a very timely manner. Juan even went above and beyond to stay after hours to complete my purchase ! Helped with insurance and even entertained my children ! ! Thank you Juan and windy you are helping so many people including my family have a safe and liable vehicle !
Nicole Foster
4 years ago
We worked with Dominique and Andrew, and they were both wonderful! They went ABOVE and beyond to make sure we left that day with a vehicle. They were more than accommodating with our price range and went out of their way to make us happy. We're more than satisfied with our experience at CMC.
Justin Walker
2 years ago
Selling bad automobiles i bought my car may 2020, i work on the road they did not service my vehicle before I took it off the lot. Car had a broken windshield when i bought it. They wrote a 30day out fix if it was out of the 30days they wouldnt fix that. Had two flat tires with in the 6 months of purchasing never reimbursed. Check engine light came on in the same stint in time, refuser to look at my vehicle. Very disappointed that i purchased throught them on the account that no accountability held on their end.
Patrick Gallagher
4 years ago
Leon was the highlight of my purchase, he personally walked me through the complete sales process. He exemplified honesty, and showcased patience. He if didn t know any better I d say he lived there ! Amazing experience, I know where I m going back for my next vehicle!
Candace
4 years ago
The guy that helped us was awesome. They will work with you on anything and they are understanding. If you test drive a car and find something wrong or anything just let them know and they will handle it asap. If needed I will do business with them again. I will send people their way. Great people.
Kyle FromOhio
5 years ago
Me and my wife went in today in search of a truck. We were walked through all the options and we eventually settled on an SUV and we couldnt be happier! They made the process as easy and painless as possible for us! Thanks again to Mo and the rest of helpful the staff up there!
Kelley Hall
3 years ago
I have bought 2 cars from Cleveland Motors, I have had a great experience with them both times. Juan Cordova is an awesome sales man and helped in every way he could to make sure I received a great vehicle.
Carl Thompson
4 years ago
Sorry for the pic on this post. It's not aimed at this dealership. This place rocks. Randy rocks. Everybody does. They tell you the straight deal. No pressure. I got a car that I never dreamed I could ever get. With very little down. All I got to say is my wife and I love this place and will be back. Anyone that dogs this place is crazy. Thanks again Randy and Thanks CMC. Happy Holidays
Matt Weaver
5 years ago
Came in with awfull credit (I have a repossession and looking at bankruptcy) and they were still able to find me a car that I could drive off the lot for a reasonable price. Friendliest dealership I've been to in awhile also. Mo was a huge help.
Bill Alexander
3 years ago
Straight up shady. Sold a vehicle in my name and I wasn't even there nor have I ever been to their lot. And kept the down payment when they bought it back. Tried to hide a big hole in the frame. The owner is very unprofessional and rude. Wouldn't buy a vehicle from them even if they were the last dealership on earth.
deilani macarthy
3 years ago
Cleveland Motor Center got me in, approved, and driving away in a new car the same day!!! They re great, Juan and Rachel are the best. Great customer service. Make sure to stop in
Latanya Wilson
4 years ago
Bought car broke down after 2 weeks ..Yes it was ASIS but definitely thought that a GOOD business man would make good on his product but instead gets smart andtry to belittle you. That good old KARMA always comes back around cuz you running a shady business...you made off with about 4000...I may cant get my money back but I will make sure I let everyone know not to buy a car from this place.
Kenneth Grinder
5 years ago
I shopped around a little and decided to stop here, I was extremely impressed with their service. They helped me finance a car so I was able to drive it off the lot the same day. They made everything very easy, thanks guys!
Remmy Bodner
3 years ago
Sold my friend a car that had a bad frame with holes everywhere, cracked windshield, and a bad rear diff. They did their best to hide all the problems by adding motor honey and throwing dirt over the patches, sketchy place to go to, NEVER buy a car from them, run the other direction
angelique w
5 years ago
don't do it. pure trash. sold me a car that had a dead engine after 3 weeks and won't communicate... unless I want another POS for $2000..after just giving them $3500 LESS THAN A MONTH AGO. Mind you, it was paid for out the door. Still has the 45 day tag on(lot of good it did.. only got to drive it 22 days) it's still sitting in a Brunswick parking lot so if you want your money stolen, purchase outright from them.. but don't have a job or anything to get to cuz you'll lose that.. why? you'll be out of transportation in a couple of weeks. "As is"doesn't mean 22 days..Never again
B H
5 years ago
Awesome car buying experience. Chris was awesome very helpful. Definitely recommend everyone to check out this car lot of you're looking for your new vehicle today.
Ezra Zurowski
5 years ago
I was born and raised in Philadelphia. My mother spent her entire life making a good life for me. When I began to attend public school, my mother was weary of me getting into a fight. Sure enough, I was playing Basketball one day and a couple of gentleman started trouble with me. I got in a slight scuffle, and my mother became increasingly frightened by the risk of retaliation. I took a cab to Cleveland Ohio where i moved in with my Uncle Phil and Aunt Viv. One day, I had to buy a car. I went into this establishment, and the sales people were extremely helpful and friendly. I ended up buying my dream car, a 2012 Ford Taurus. Thanks guys!
Matthew Reedy
4 years ago
Great customer service Dominique and Andrew they were both awesome they made sure I left with a car and I was happy they went above and beyond to make sure I left with a car I would definitely recommend people to come here.
William Horvath
5 years ago
This is the place to buy a car. Good people and great atmosphere. Took there Time with me and made sure I got the best car that best suited me and my needs.
Diane Cottles
2 years ago
I have had car for 3 months they refuse to give us a title memoranda title to e check and plate new car. They refuse our calls. The car we traded in was never paid off.
Dav Zip
5 years ago
Great service and great prices. They actually care about getting you the right car for your situation. Awesome people.
Jennifer Higgins
4 years ago
I purchased a Ford Explorer back in June. I already had to replace $1000 worth of parts and still have more parts to replace. I haven't recieved a copy of the title to get plates from the BMV, and the temporary tag expires today.
Nicole Majoros
3 years ago
Thank you again d and Rachel I love my car and am definitely one satisfied customer!!! I enjoyed the whole smooth process you guys made it!