Steve's Automotive & Performance LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  McKenzie Burkhalter
10 months ago
Asked about getting a new headgasket in my Mercury and have been left on read and delivered on Facebook multiple times. I was willing to save the money and send it in to them but I think I ll sell it instead. This fix isn t something we can do and being new to town they were the first I thought to ask because previously they asked about the car when I was selling it the first time before this head-gasket issue. My first reach out was May 23, she said she would get back to me the following day about a used or new motor price instead of just the head gasket being done (May 24th is when I should have heard back from them first). Didn t hear anything so I messaged them that day, no response left on read. Reached out again on May 29th asking for just the price on a headgasket no new or used motor price. No response left on read. Messaged again this wenesday June 14th left on delivered and I know she s online and can see the unread message. I m writing this review on June 16th (2023). Not happy with how this went at all. I m not sure if it s because I have to take the time to save the money before sending it in or what but not everyone can have the money right then and there. We just moved here, one income (just started my job and won t see my check for another 2 weeks). I would never send it in and let it sit there that would be wrong on my end. Rant over

  Michelle Strayer
a year ago
Do not ever get your car worked on from Steve's automotive in Elida! We're having a terrible time with them!! Horrible service and horrible communication!!! The secretary fails to get back with you and has a major attitude!!! They still have my car and said they had all of the parts on Friday well now they're saying it's not drivable bc it needs a tensioner! Yesterday they said that it would be done today now they're saying different when we had to get a hold of them. The secretary doesn't get a hold of us at all. Worst mistake bringing my car to them. They keep giving us the run-around for parts.

  Madeline Hackathorn
a year ago
I have decided I will not go anywhere else for our vehicles. Great turn around time, quality work and doesn t put a hole in our wallet. If you need any work done on any vehicle this is the place to call!

  Heather Powell
a year ago
This the ONLY mechanic I trust with my Mustang! Steve does great work and has helped us several times on all our vehicles!

  Cheryl Rust
2 years ago
Went to Steve's a while ago. His service was awesome and is work too. Today is different. Nobody answers phone. Voicemail says callback 24 hours, 2 days later im still waiting. If this is the way their customer service is, i wouldn't trust the work.

  aj aj
6 months ago
worst shop ever had to call attorney General make a complaint with BBB

  James Miley
2 years ago
Bought a supercharger for my mustang from Steve and he shipped it all the way to FL for me. Great commutation great dude.Service: General repairs & maintenanceService: General repairs & maintenance

  Greg Frazee
a year ago
They did a very good job on my granddaughter's car. I will use them for any work a need is done in the future.Service: ExhaustService: Exhaust