Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chloe Young
3 months ago
Gerald was the most helpful automotive employee i ve ever met! my alternator belt had flown off and i just barely made it to the parking lot, Gerald stood out in the freezing rain and replaced my battery for me, and checked out everything else and figured out my belt had fallen off, he grabbed it out and sent me on my way to a very reliable mechanic and i was back up and running within an hour!! I cannot express my gratitude for these employees!!! beyond helpful and nice, despite the horrible weather they were assisting me in!!!
Glen deBruyn
6 months ago
These guys were fantastic. Was having battery issues, so a friend drove my wife to them to get a new battery. Installed the battery and found it wasn't getting charged. I needed a new alternator. Drove it to them the next day. They called 2 local places, but they couldn't get us in. The manager called a local mechanic, and he said he would come and replace it, he was taking alot longer than expected. 2 guys stopped in to buy parts for their car and asked if they could help. They replaced the alternator and only charged us $60 for their time. Great experience all around. Thank you Autozone!!!
CARRIE HUGHES
2 months ago
Professional down to earth staff, prices fluctuate with sales in the and surrounding companies.Store is always organized and neat.
Beckie Goudy
3 months ago
I purchased new wiper blades. The employee walked outside with me and proceeded to put the new wipers on for me. I was very impressed.
logan domer
a month ago
Great prices and friendly staff love this place for all my parts
Daniel White
9 months ago
The store manager, Gerald, has been an absolute goldmine of practical information on multiple occasions. As well as tricks and tips to get a job done the easiest, and best way. I've gotten help at other auto parts stores, but nothing has come close yet to this location.And the rest of the staff has been friendly very friendly and fun. Great store, keep it up and thank you again!!
Wayne Atkins
3 weeks ago
Good deals on car related parts and all other things
Melissa Sabol
11 months ago
Joe is a very knowledgeable and respectful young man. They need a lot more like him. From finding the right bolt, headlight bulb, or actual engine parts, he's my go to employee if I need help. He always answers all my questions and goes above and beyond to make the customer happy.
Brian Moyer
a month ago
I cannot believe that there is a self checkout.
T.J. Martin
7 months ago
If it wasnt for Gerald Loy, Curtis Foltz, Mark Phelps and William Hernandez I wouldn't of went in there. They are the best 0719.
Alicia Colombo
a year ago
Branigan in the New Philadelphia Ohio location was super helpful, very kind. He found out exactly what was wrong with my car and didn't mind doing the research to find out all the possible issues it could have been. It's people like him that bring the customer back, I hope his pay rate matches his hard work and dedication to the customer satisfaction he gave me and I'm sure all others.Thank you Branigan
Teresa Dayton
a year ago
My goodness talk about expensive, $22.00 with tax included for a gallon of mixed coolant. I am sure the prices are compatible to other part stores. With that being said, what a shame. Customer service was fine and they were friendly enough.
Justin Reidenbach
7 months ago
Very cool place especially the guy Curtis at the counterver knowledgeable
Wayne Polcin
4 years ago
I tired to return a battery for a core refund tonight. The tech couldn't scan my receipt without the manager's password. The manager, frustratingly, entered it and the tech scanned my receipt. Then to finalize the transaction, the manager's password was needed again. The manager said I would have to wait. He was busy trying to impress a female customer who needed a hearing aid battery replaced and was evidently not able to do it herself. I waited... I waited... and waited! I snapped at the tech and told him this is NOT the way to do business. I grabbed my battery and my receipt and left the store. This was NOT the tech's fault! I will be an Advanced Auto customer from now on.
Katherine Bice
5 years ago
Super helpful. Employee asked as soon as we entered if we needed help with anything and caught an error the computer made (bought a sale item that didn't ring up right) before it charged our card when checking out.
S S
a year ago
Much better service than Millersburg Ohio Auto Zone- they had correct parts, knew what they're talking about and doing.
Ben Raber
6 years ago
My wife and I came by here and needed a headlight replaced late in the evening and the two gentlemen went above and beyond in making suggestions and then took the time to replace not one but two headlights in the rain! We felt blessed beyond measure!
Alex Wagner
9 months ago
They had the right fuse for my application when the other store right down the road did not.
Dalton0774 B
a year ago
Called on 5/28/17 got an chobe named larry, didnt want to give me the time of day to look up parts . Simply asked if i have the right numbers and about what brand parts they had of what I wanted, he said he don't know and then he hung up. Tried to call back 3 times no answer
Shannon M
3 years ago
Had the parts in stock that I needed... I have an older car 2009 Kia and I needed power steering pump. Other places I looked, they had to order it. So, I was impressed they had everything I needed in stock ready to go!!!
D
5 years ago
I'm not a car enthusiast so I really hate going here. With that in mind, the workers are incredibly helpful when I ask vague or uninformed questions. They are very patient and don't even tease me for asking for "the wheel thingy" or phrases like that.
Hue Sexy
5 years ago
Waited in line for 30 mins while the manager was outside changing a battery with the only employee inside..need managers approval for a bunch of transactions. Shouldn't the employee have gone out and changed the battery? Additionally the manager comes in and chi chats with a customer while everyone is waiting for him. Poor management..
The Dark Gypsy Gypsy
5 months ago
They were helpful
Jeron Bradford
4 years ago
AMAZING!!! This Autozone was incredible!! The staff personnel that assisted me was super friendly and really helpful! He helped instruct me on repairs for my passenger mirror that came loose and pointed me to the perfect product to help me out! I am so glad I stopped at this Autozone! That Autozone staff member made a 500+ drive home safe doable with their professionalism and dedication to excellence!!P.S. Those Autozone staff members deserve raises!!! The one that helped me especially deserves a pay hike for his knowledge, customer service, and all around skills!!
Bobby Pulley
4 years ago
Very unhappy. Called for caliper bolt. Sure got it. 15 mile drive don't have it. Gas and time lost. No appolgy. Best we can Do is have tomorrow. Now you sell calipers with the bolts with them. Sell your customer part you lied about and put bolts you order back in caliper package tomorrow. Take care of your customer. If you make mistake own up to it and take care of your customer.
Richardson Sherrer (The Road Guy)
a year ago
These guys were awesome. Parts and labor one stop. Great job. The Road Guy
Kurt Myers
3 years ago
Went in looking for a scan tool to put the electric parking brake into maintenance mode. And they bring me out a brake piston Compression tool. The guy was walking around asking everyone there about it. But not a single person had a clue. Just a bunch of lawnmower mechanics work there I guess.
Michael Festi
3 years ago
My Cousin works their Mark and he did a good job helping me with my car battery testing it and then finding it's dead picking the right one out for my car to. Good services
Chris Brillhart
10 months ago
Staff is knowledgeable and helpful. Always goes above and beyond!
Steve Beitzel
a year ago
Good parts thats the main thing i want. Happy withall my experiances there.