Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Logan Wolfe
a week ago
Went in for a simple tire rotation and was told it would be an hour and a half wait.

  Ike Smith
a year ago
Victor was impeccable! Walked in to get a tire plugged and he professionally and kindly made me aware of Walmarts policies and told me he can t plug it. Showed me tire options and never pressured me to buy anything. I went through with the purchase but they did not have the tire in stock due to a computer issue. Victor quickly fixed the issue ordered me a new tire that was cheaper than the first option. Definitely a great man and mechanic takes pride in his job and helping other to his best ability.

  Team Struggle
5 years ago
Came in to get new tires for a trailer. They had gotten six cars in right before we arrived. They could have made us the last appointment of the day but the manager offered to help us find a Walmart with a shorter wait and called 3 other locations for us. Really appreciated the customer service and professionalism.

  Tammy Asanuma
7 years ago
I went to the Delaware Walmart Tire and Lube first on 9/17/2016, I asked questions and got a quote for tire replacement.I made an appointment for 9am on 9/18/2016 to have my tires replaced.I arrived early and waited for the shop to open at 9am. Once the doors were open I went inside. A gentleman walked in the same time, without an appointment, for the same service. The service worker took the walk in prior to my appointment. I watched as other men were serviced before other female customers as well. I was told my car was still going to be serviced first, but that was not the case. Several walk-in oil changes were taken while my car sat without an technician working on it, even though I arrived first AND had an appointment. The male walk-in customer even stated he was embarrassed that his car was being serviced before mine. He made a similar comment to the clerk. The male customer was finished and out the door 45 minutes before my car was done. I was at the shop for 2 hours. An 11am, male appointment arrived and his keys were handed directly to the technician. At this point, I made sure to express that it was unacceptable that my appointment time was not honored like the 11am MALE customer's appointment. The clerk then proceeded to blame the female technician for the delay on my car and stated the MALE technician was faster. My question is, "Why didn't he get the appointment services then over walk-in services". I will never return to the Delaware Tire and Lube for any service and will not recommend this facility to anyone.

  murju
7 years ago
Went to the Walmart Tire & Lube in Delaware, Ohio, twice to have a rotation of tires. The first time they told me that I need to replace all my lug nuts before rotating the tires on my car. I left my telephone number for them to call me after they get the ordered lug nuts. They never called me back. The second time (which was last week), they told me that my car needs a front end alignment before the tires can be rotated. I went to a couple of full-service auto shops, but was told that they see no front end alignment problem.

  Miranda McElroy
4 years ago
I went in to have my headlights changed last Wednesday at 4:30p since I was driving to NYC on Friday, and I was their last customer. They said the car would be ready around 6p and that they would call me. I ended up having to call them at 7:15p to see what was going on, and everyone in auto had left! The manager found my keys and invoice, so I was able to come in to get my car...to find out that they hadn't even done the lights. They said it required a "dealer specific tool" which isn't true because my husband has changed them in our driveway before (he didn't want to this time because they are a pain in the butt to do). Because no one called me, I wasn't able to find another place to do it on Thursday, and I ended up taking my car to 42 Automotive Friday morning; they did it in 20 min, and I was able to get on the road. I'm pretty sure the Walmart techs just didn't want to deal with my pain in the butt headlights and wanted to go home rather than actually fix the problem. At least they didn't charge me, which is why they still get one star.

  Nathan Shireman
5 years ago
Made an appointment at 10am for 4 new tires and an oil change. Arrived 15 minutes early, was told an hour and a half tops... and here I sit, now 12:30, still not done. If Walmart reads this, they should reach out to me and make this right. There is no way that any place should take this long... especially with a pre-scheduled appointment.

  Lisa B
5 years ago
I've been coming here for years. They worked on my 14 year old Ford Contour, and my Pontiac Grandam. I don't have those two cars anymore, and got a 2009 Mercury Mariner. First time, they messed up one of my service lights. Told me to come back, he fixed it, really fast. I have purchased four tires on my new SUV, $361 total, everywhere else in Lewis Center, is over $500 plus. I have to go back to get the lugnuts checked ASAP. This is the best store in town with reasonable prices, on basic services that you need on your vehicle.

  Todd
6 years ago
Been going here for years. Save me time and money. Reliable friendly and fast service. I have 5 kids driving all different cars and I give them the credit card, tell them to go get pit stop oil change at Walmart, and I just sit back and relax. All those crybaby snowflakes can go spend four times as much someplace else and get the same service. I'll stick to Walmart. Thank you fellas for reliable service over the years.

  Jeff Smith
9 months ago
Left me on hold for 28 mins. I understand being busy, but call me back, have a prompt on your phone, have an auto call back system at a certain time, etc. Not professional.

  Kimberly Jackson
6 years ago
I have been taking vehicles to the Delaware OH Walmart Auto and Lube for oil changes and tires for several years. I have always received top notch service. Highly recommend.

  Dawn Blazier-Seely
7 months ago
Ordered tires online, picked up and squeezed me in for mounting.

  Michael Thiel
a year ago
Great service, can t beat the prices and can shop while you wait

  FROSTI Miller
a year ago
They have the weirdest/eclectic finds, even for a Walmart.

  John Joseph
a year ago
Got a new set of tires. Thanks Tim and crew!

  Catherine Curtin
4 months ago
Very prompt and professional

  Jessica Moore
2 years ago
Had great customer service and a great price!! I will be a repeat customer.

  Jeremy Johnson
2 years ago
Answer your phones! POOR customer service!

  Thea Mayberry
2 years ago
Hours wrong, rude customer service.