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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel McKinney
a week ago
Super happy with the truck good people to work with great vehicles for a fair price
Josh Hettinger
2 years ago
I m generally a pretty tough customer, and I have nothing but positive things to say about my experience. Nic was great to work with, and very responsive and easy to communicate with, and was nothing but honest with questions I asked about the truck. I parted ways with a smile on my face and a full tank of diesel after Kurt filled it up for me, not even the big dealers give you a full tank on a used vehicle anymore. I d do business with them again.
K N
2 years ago
My husband and I drove from Indiana to buy a truck fromAuto Resale Specialists, LLCHe a Put a $500.00deposit down to hold the truck. They assured no rust on the truck.The underbody of the truck had a lot of rust issues when we arrived to look at the truck.They said they would refund the $500 back so far they have not kept their word and give the refund..I Wished we would have read the reviews before we drove three hours and put a deposit down. They Lost a $40,000 dollar sale for being dishonest and stole a $500.00 deposit.I also attached the ad from facebook.
Bobbie Wilson
2 years ago
UNSAFE BAD BUSINESS STAY AWAY PEOPLE......My husband and I drove from Indiana to buy a truck. The salesman did not disclose all the details to us and we paid over 12 thousand dollars. We ended up having to take it to a diesel mechanic shop the next day and they told us we were lucky. The ball joints on passenger side are bad. The transfer case has holes in it and has been like this for awhile. Its costing us another 4 grand.That isn't it. Besides the safety issues and them allowing us to drive over 100 miles in this unsafe truck, my husband spoke to the owner today. What a joke. This guy wasn't even worried about the safety concern, but instead kept saying that these things were already checked by a mechanic and we bought the truck used. The only problem is with all shops on the invoices they have the VIN and.miles. The so called invoice we were sent has none of this. My husband wanted to have the shop email the issues of the truck and safety concerns emailed to, him but Kurt wouldn't give him his email address to do so. Don't worry Kurt he's sending it to the Ohio A.G and attorney. We could have been killed or killed someone else. Now, I am sure you Don't care because it was an "as is " sale, but you allowed us to get in an unsafe vehicle and drive over 100 miles on the interstate. We still haven't received the title to the truck. FOLKS STAY AWAY FROM THIS PLACE THEY ARE TRULY BAD BUSINESS AND WE ARE TELLING EVERYONE WE CAN.
Roro13 13
2 years ago
Hand downs worst place to ever buy a vehicle from. I just bought the car 8 days ago and had it delivered buy the sales guy Josh. He told me there was nothing wrong with the car but when he arrived there was the check engine light stability track light traction control light on. I had it looked at it ran over 23 code and is going to cost over 3,000 to fix iv called the owner and Josh and they both told me fhere is nothing they can do sold me the car with no warranty but we agreed to a 7 day warranty. They refuse to help or take the car back. No one ever go here my lawyer is contacted and the Better business bureau.
Paul Michel
3 years ago
First off they have a Facebook page, but the information and inventory is completely unreliable as well as trying to contact them through messenger. It took three days of messaging to get five responses consisting of two word answers. I tried calling the numbers listed but no one ever answers. After a few days I finally got ahold of Griffin who said he could get me an estimate on my trade in and gave me his cell number to send pics of my vehicle as well as scheduled a test drive for me. After I did this, I heard no response for two days, so I called and he said he would get back with me on the estimate. I never got that estimate, but decided to give them the benefit of the doubt and head in for the test drive the next morning as I was serious about purchasing a vehicle. I took off work and drove 45 minutes to their shop just for Griffin to tell me they sold the truck three days ago. I've never written an online review in my life, but the unprofessionalism and shady business practices of this shop was unbelievable and I want to prevent others from making the same mistake I did. By the way, their pictures lie. Every car on their lot was a dinged up rust bucket, but the in the photos they are spotless so don't waste your time. Do yourself a favor and head to Tri-County down the road, they were legit, professional and willing to help.
Tyler Edelsberg
2 years ago
Hands down best service I ve ever had. Drove four hours there and four hours back to buy an f150. Arrived, truck was detailed absolutely spotless. Borderline showroom condition! Paid a fair price, drive away with a smile and would absolutely purchase from here again
SCOTT NEUMEISTER
2 years ago
SCAM ALERT PEOPLE DO NOT DEAL WITH THESE PEOPLE.. SCAM SCAM SCAM...Came from Indiana to but a truck met Nick in a parking lot somewhere. Asked if there was anything wrong with the truck. Told No. Paid $12,555.00. Get it all the way to Indiana and heard something that want normal and took it to a shop. They went over it and found that there are 3 holes in the transfer case, ball joint bad, universal joints bad and a pinion seal leaking. It cost $4000.00. Also the tech told me that there is an axle seeping. There was NO fluid in the transfer case. Not a drop. So I called this place and you can't leave a message. So I called the number that I corresponded with Nick and someone answered the phone telling me he would have the owner call me back. NO ONE HAS CALLED me back. This is a huge scam and I will be making a complaint with the A.G of Ohio. Stay away from this place. They are a rip off. I work at a dealership and no the laws of Ohio.SCAM ALERT PEOPLE.
Makayla Dowalter
2 years ago
DO NOT BUY FROM THEM !! They scam tons and tons of people! Bought a car from them they claimed had no issues got it home and two weeks later the axel broke so it got replaced only to break again comes to find out they sold me a car with a bad transmission! I ve read lots of negative reviews saying people were in similar situations (more negative than positive). Not to mention they did no maintenance on the vehicle either was completely empty of all fluids. I do not recommend going to them!!!
Tyrell Stewart
a year ago
Don't ever purchase from here mark my words you will regret it, they do everything they can to cover up damage and tell you any problems bring it back and soon as you drive off the lot they'll act like they fired everyone that dealt with you and act like there nothing to they can do but charge you full price to fix. Believe if you see there name pop up just keep going this lot stinks 15 grand down the drain
Katelin Allenbach
2 years ago
Kurt was extremely clean and professional. He helped our family get a safe, reliable vehicle and we are sooo excited. He even threw in a new FREE SUBARU BATTERY which I know are not cheap. Thank you so much Auto resell Specialeds
Ryan Mcconnell
2 years ago
The service here is nothing short of impeccable. Nic did everything he could to get me into the vehicle I wanted, even though i didnt end up buying the vehicle here he went above and beyond helping me in every way he could. Many dealerships could learn a thing or two about customer service from Nic. Great job!
chas rutter
2 years ago
Definitely a bunch of ripoff artists. Sold me a truck that odometer has been rolled back on. Says 80,xxx actual mileage is over 390k. Will be contacting BBB.
William Centurion
3 years ago
Went in to get a truck the staff was super laid back and great to work with.....deff no haggle. These guys are fantastic and vehicles are priced right will be returning in future
fern the Fisherman
2 years ago
Excellent service. Nicol�s Palmer helped get me in my new Ford ranger helping me spend more time getting the boat out into the water and less time at the mechanics thanks a lot nick you guys are out here changing lives
WENDY FLEMING
3 years ago
A nice selection of vehicles to choose from, especially trucks that are hard to find these days. I will send my family and friends to this dealer, they are easy to deal with
Keeve Flinn
3 years ago
Stay far away from these people or you'll regret it. Did you know that cars can been in major accidents then be repaired with clean titles, yeah, they can be. Beware.
Joshua Hopkins
2 years ago
Traveled 2 hours away for a truck and the guy knew I was coming to look at it and never called me back that it got sold definitely won't have my business
Rafael Robinson
2 years ago
Kurt & Nick Were Very Helpful. Definitely Gotta Good Vehicle for A Damn Good Price. Thank You Guys
Nick Palmer
3 years ago
Very good people with a good selection of vehicles. They are very friendly and work with you on price
B Smith
3 years ago
5 Star to this dealership I worked with. Flawless buying process. For sure would recommend them. Thanks.
Adrian Kramer
3 years ago
If you need a quality & good priced truck go see this place. I did a lot of shopping & this was my go to.
Tammy Kinnison
3 years ago
Great place to get a car. Very nice, knowledgeable and reasonable. Great staff and service
Nick Wharton
2 years ago
awesome customer service . Nic palmer hands down best guy to deal with . great prices . highly recommend
Brandon Davis
3 years ago
Bought a vehicle great purchase no hassle they are great people
Keanu Hicks
2 years ago
Friendly, gets you in and out and always making the customer happy.
Jeff Seslar
a year ago
New owner in 2022. Changed names too
John Davis .
3 years ago
Good people great inventory very clean
Dustin Jones
2 years ago
Friendly people, good service
Courtney Steele
3 years ago
Staff was great to work with !