Estle Chevrolet, INC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kyzer Realty
a month ago
Just another amazing trip to Bob Estle Chevrolet! Today's hero, Brandon, again! As usual I hit a button in my car and couldn't figure out what I did but, he got it fixed for me and I learned how NOT to do it again. Kudos buddy!! Oh, and the routine maintenance went just fine as well.

  Scott L.
6 months ago
Estle Chevrolet is the best! This was the easiest car buying experience I've ever had. No pressure to buy extra dealer add ons. Erin Davis (salesperson) did a great job explaining the features and helped set up the vehicle for the journey home. Bob Estle (owner) has done a great job with his team. I was treated like family through the whole process!

  Shane Nanneman
3 months ago
Very pleasant experience. Honestly the best car buying experience I've had.

  Clint Rolland
2 months ago
Mark was very helpful and did an excellent job moving the purchase along quickly. He made sure the tank was full of gasoline and the truck was detailed and ready to roll. He also took extra time explaining the in-cab controls and made sure the phone app was updated.

  Josh Earl
2 months ago
Would never purchase another car here.. after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and now being quoted 6k in repair cost.. mind you this car has been driven less and than 5k miles since purchasing it.. absolutely wild to sell a piece of junk for almost 20k. I have serviced my Cadillac and recommended others to go there for years.. WILLINGLY WILL SPREAD THE HONEST NEWS ABOUT THIS DEALERSHIP ON ALL PLATFORMS GOING FORWARD.

  Becky Embry
2 months ago
Purchased online out of state, buying was simple. However, photos provided online did not show a damage to vehicle. Once arrived we noticed the valance underneath was broken and the antenna cover on cab was damaged. It took 2 months to receive our title. I called several times to ask for someone to help reach out to why it was taking so long and was told it wasn t there responsible anymore.

  Lucas Han
10 months ago
Eric did a great job through the entire process of buying this 2015 Colorado. Unfortunately, the air conditioning compressor went out the week after purchasing this vehicle, and Eric did a great job getting me partial reimbursement for the repairs. I can't say enough about how good of a job Eric did handling the situation every step of the way. Great environment and atmosphere at the dealership, everybody is kind and willing to help.

  Ryan Snyder
a month ago
My experience at Estle was very good. Kent answered all the questions and I didn't feel like he was pushy or wasting my time. Overall great to work with

  Ann Bauer
a month ago
I had a great shopping experience with the salesman Eric, he was so helpful answering questions and keeping me informed on the arrival of my new vehicle, he made it a very pleasant experience.

  Austin F
a year ago
Kent is the absolute best salesman hands down. We ve bought from him many times before, and for good reasons. Professional, courteous, and very straightforward. Goes out of his way to make sure you have all the information you need, and makes sure the deal makes sense for you first. Even after we moved away from town, we always check with Kent first when looking at a new vehicle! The wife absolutely loves her new Equinox!

  Kevin Nevius
7 months ago
Erin Davis and the Estle team gave me the best purchasing experience I have ever had. In a time when other dealers are requiring deposits and offering no discounts, Bob Estle and his team are offering old school customer service! I could not be happier with this purchase, and would recommend them to anyone! So happy with Erin and the ownership - fantastic job!!!

  Jim Dennis
2 months ago
I ve gotten my last three trucks through Estle s. Each time I ve used Kent Hoffman. Each I ve told Kent exactly what I want and he finds it.Always enjoy doing business at Estle s.Thanks Bob and Kent!

  Lynn Heitmeyer
2 months ago
I couldn't be happier with the friendly, helpful service that I've received from these folks. Ethan went above and beyond to make sure that my car came back in great shape.

  Steven Nichols
3 weeks ago
A big thank you to the Estle Chevrolet dealership and our salesman, Alex Fisher for making the process of purchasing a vehicle a excellent and smooth procedure.

  John Lindemuth
5 months ago
I was most impressed by the efficiency and kindness of Robert during my recent purchase. It s a pleasant experience to buy from a small town car dealer. Thanks much

  Erica Gray
5 months ago
During my visit at Estle Chevrolet, I felt welcomed and valued as a customer. The team was knowledgeable, friendly and provided efficient service.

  Dan Weyrauch
a month ago
Great dealer. They go the extra mile to make everything convenient. Highly recommend.

  Kara Fritz
8 months ago
Estle was so accommodating, professional and friendly and gave me the absolute best deal on my trade. Erin was so much fun to work with throughout the buying process. She made sure I was completely happy with the vehicle I had chosen and guided me through the entire setup process. I am in love with my new Traverse and will recommend Erin and Estle to my family and friends when they are in need of a new or used vehicle.

  Lauren Hooton
8 months ago
I purchased a used car from Estle and it was a wonderful experience! I worked with Mark and he was exceptional; very responsive and helpful! The car needed some minor work and they went above and beyond to get it fixed. The car was also expertly detailed and in amazing shape when delivered. Thank you guys a ton for the amazing service!

  Jamie Coon
8 months ago
Salesman was very professional. Brianne was a delight to be working with. She answer all my questions and was able to get me into the vehicle that I wanted at my chosen price. I highly recommend their business and look forward in the future purchasing future vehicles with them

  John Hubbard
7 months ago
The techs do great work and the body shop has been amazing. However, due to large wait times from their service department and lackluster customer service from the service writers, I decided to take my business elsewhere. I have no problem driving 30-plus minutes for better service and shorter wait times for getting my car in.

  David Maxey
2 months ago
Erin Davis prepared everything ahead of time...she was GREAT to work with...the E-signature process made the transaction smooth and easy

  Amanda Mckay
9 months ago
Has some nice vehicles. Finance people could be more towards the customer service side. I really had no problems except when I went in there I told them who I was approved through. My credit got hit 8 times just for them to go through the company I was already approved by. They like to say oh it will go back to normal after you get the loan. Which is not the case. I have 2 years now before these 8 hard inquiries fall off my credit. I don t care what any salesman says it doesn t make a difference. It s still on my credit and it still looks bad to any lender if I was going to go purchase a new home or something. So if you don t mind having your credit run over a handful of times. This is the place to go.

  Nicholas Steinke
9 months ago
Erin was great to work with. I came in looking for a truck not exactly sure what I wanted. I test drove a 3/4 Ton not totally exactly satisfied then she grabbed the keys to the ZR2. I fell in love on the drive. I feel like she went right to work to get me the best deal she could. I have never owned a brand new vehicle so this was an exciting yet a little stressful and she assured me I was getting a great truck. THANKS again. I also want to mention this is my second truck I have bought from her. I ll be back in couple years to get my next one.

  Emerson Picking
a year ago
Alright guys. Bear with me on this, its going to be a long review, as i have a lot i need to say. For starters, the salesman i worked with (Alex Fisher) was absolutely PHENOMENAL! When i first made contact with Alex i was straight forward. I let Alex know that the vehicle i was calling him about was not my first choice, but i would remain in contact in case the other vehicle fell through. For almost a week this man called, texted, and answered every single question and inquiry i had. After about 5 days i finally gave Alex the go ahead to run my credit and get me an approval. Alex not only got me approved, but got the down payment and monthly payments right in my budget. I live 2 hours away from this dealership, and in a different state even. But alex made this process extremely easy. Shoutout to the finance manager that worked on my application as well (Tom Engle) both of these men deserve recognition as they made this one of the easiest car sales i have been involved in (I've purchased roughly 6 cars in the last 5 years). Now heres where things took a turn. I drove the car 2 hours home with no issues. The very next day the check engine light came on. During the purchase of the vehicle i asked if i could receive a copy of the work they did to the car before putting it on the lot. They obliged. So i actually read through it after seeing the check engine light on. It had a cylinder 8 misfire. They thought they fixed it. But its back. But now i have a cylinder 6&8 misfires. Luckily i purchased a 3 year 36,000 mile bumper-to-bumper warranty. The trim on the trunk is also loose, and the light in the glove box is popped out of place. The misfire i can understand, those are tough to fix sometimes, and you can never be 100% sure you fixed the problem. But when I'm paying over 30K for a car, almost 35k after warranty and what not, you would think they would fix the easy stuff. Now with this being said, I am NOT upset with Estle, not at all. I purchased the warranty for a reason. I LOVE Estle, they helped me finally accomplish a dream by purchasing my dream car. I just want them to hold their techs accountable. To fix the light in the glove box and the trim on the trunk lid, would have cost the dealership next to nothing. Thats all. Estle, i ask that you take care of Alex Fisher, that man is a blessing to your dealership. Super respectful, he was very patient with me, and did everything by the book. Easily one of the best salesman i have ever worked with. Please recognize this man. 10/10 recommend the Estle sales team. Im iffy on service though at the moment.

  Sharon Brown
2 years ago
Eric Fellers is the best. He was very helpful in getting me in a new car. His customer service is superb, I emailed with a question not realizing how late it was in the evening that didn t matter to him because he got right back to me. Thank you so much Eric for all you do.

  Raymond Armstrong
2 years ago
After the truck was painted the colors do not match. When I asked about the color difference i was told that is normal. This is not normal. The colors could be matched.

  Lynn Shaffer
a year ago
I had multiple issues occur at once. They were able to offer me a loaner to drive and had it ready when I arrived. I was kept updated on what repairs were being done and pricing. He made sure to check my extended warranties and let me know what I would be responsible for upfront. They also called with a couple of suggested replacements which I approved knowing they needed done. Overall pleased with everything.

  Skyler Arnett
6 months ago
Honestly, probably the worst place to buy avehicle. Especially a newer truck. Can't get anyhelp. Robert the sales man. Was kinda a joke.Beat around the bush about everythingDefinitely didn't wanna make a deal. Sold methe truck an it needed service. Now they can'tget it in for service. To busy or not a time I'mavailable. I'd go else where. Terrible dealership

  Sabrina Massengale
8 months ago
Eric F. has helped me twice now with finding a vehicle. Both times he has been super helpful, patient, and informative. He is responsive and does an awesome job at making sure I get a great deal.