Estle Cadillac

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gary Carter
a month ago
The buying process was fine, but don't expect any follow through if you have any issues with your vehicle. Only had my truck for less than three weeks and having transmission issues. I've reached out to my sales person and the sales mgr. with no response. Still waiting on the paperwork for my plates as well. I've reached out to my sales person multiple times with no response for that as well. Once the vehicle is off their property, apparently it's not their problem.

  Raza Hassnain
6 months ago
I wish I could leave no Star because they don t deserve any star at well. The sales person Brianne was rude, she disrespected me and hung up the phone on me. I provided all the documentation that she is looking for and then she said I am fake and she hung up the phone on me.I called several times to the manager name Todd. I hope he will call and resolve the issue.Brianne needs some basic ethical behavior class..Update .Every customer s last hope is manager but the manager Todd is even worst. HePromised to resolve the problem but he failed to even return my phone call. Upon his request I even went to Maryland State Police Department to verify my identity and Todd spoke to the officer but he never calls back.Folks at this dealership are racists they discriminate you based on your identity. I will take it up this to GM corporate office.Good luck dealing with this dealership

  Gerald Barnswell
2 months ago
Great salesperson! I will definitely contact Brianne when my daughter needs her first car.

  Kay Meyer
5 months ago
Estle Cadillac is a great business! Brandon Bell has taken outstanding care of my car and he is intelligent and easyto communicate with on any issue. My car has been a truejoy to own and drive; my confidence in Brandon and the EstleService Department spans almost ten years and I commendthem highly for their attention to their customers.KLM

  Joseph Miller
11 months ago
Alex was great. He made the entire process quick, easy, and enjoyable. I would most definitely recommend him and look forward to working with him again in the future.

  Shelby Yocom
10 months ago
This is the third car our family has bought at Estle and Brianne sold us all three! She is very personable and helpful! She is our favorite!!

  Cheryl Tennyson
2 years ago
Brandon Bell was excellent! I Cannot say enough how he came to our rescue the day our Truck gave us problems! We were stranded without a vehicle and Brandon called a tow truck Got our truck right in and also had someone bring us a car to use in the meantime! The female service writer was just as polite and helpful as well and offered her help. They got our truck problem solved and fixed quickly. I am Always so happy with the courteous service at Estle Cadillac Chevrolet in Defiance. I ve had great service there the last 14 years! Thank you Brandon Bell and I m sorry I can t remember the name of the helpful female service writer.I truly appreciate all that you did to get our truck problem corrected!I will be back to buy my next vehicle again at Estle s and I so appreciate their service department!Cheryl T.

  jane barber
3 years ago
Eric was easy to work with. There was no pressure, or run around. Eric was very knowledgeable about the vehicles we were considering.He sent us firm numbers and options. The purchasing appointment was easy and quick.When shopping for our next vehicle we would talk to Eric again.

  Dustin Gray
2 years ago
I have purchased a few vehicles at Estles.I have all of our maintenance done there and I have had repairs done there.They're classy, timely, honest, respectful and dependable. I would recommend their services to anyone.

  Rick Weaver
5 years ago
My wife and I had a great experience thanks to Erin Davis. She was very professional and courteous, giving us the information we needed to make a decision. We are very happy with our purchase of a 2019 Cadillac XT5.

  Mark Matovich
2 years ago
This dealership cannot be trusted! We agreed on a price for a truck and I texted a copy of my $10,000 deposit. They said that is all they needed and that they would overnight the documents to me in Maryland. The next day they told me that they sold the truck to someone else. My sales associate felt terrible, and the owner (Estle) did not have the nerve to call me back. Do you really want to buy a vehicle from a spineless jellyfish? Zero stars!

  Michelle Peggs
2 years ago
Thank you to Brandon and the service department crew at Estle Cadillac. Awesome job! My Cadillac CTS runs and drives like it is brand new again.

  John Bridenbaugh
11 months ago
Appointment was on time, got a nice loaner and the work was done promptly all at no cost to me. Very professional,thank you.

  Peg Rieke
11 months ago
Brandon such a great job of taking care of everything for our service. We appreciate him

  Charlie Altherr
a year ago
Brandon, great as usual. Always willing to go the extra mile. I ll keep getting my service at Estle.

  Jim Weaner
4 years ago
Bob Estle, Kent Hoffman and all staff of Estle Chevrolet-Cadillac have made this and other purchases very easy. They are always there to assist and confirm the process and purchase went well. Thanks to all

  RalphH
4 years ago
Always taken care of for excellent service. No complaints. Highly recommend Brandon and team to take care of your auto repairs.

  Vonda Bryant
3 years ago
Excellent! The best car buying experience I have ever had! Very satisfied from start to finish:) my car was delivered right to my door.

  Robert Christman
2 years ago
Kent at Estle was very helpful and straight to the point great place to buy vehicles new and used thanks everyone at Estle it s like family B.Christman

  Bob
a year ago
As usual, they took good care of my truck. Great service!

  Tina Bost
2 years ago
Ask for Eric Fellers. Opposite of what you expect from a car salesman. Cadillacs sell themselves, he just makes sure you both feel good about the deal.

  this guy
a year ago
Had a wonderful experience, will definitely buy more vehicles here in the future

  Tony Mahler
2 years ago
Average dealership. Didnt even get a full tank of gas when I bought a used truck from them. I Got just enough gas to get down the road to a gas station. Salesmen where ok

  Cheryl Swisher
2 years ago
The service team, especially Brandon, did a great job with my cadillac. I would highly recommend!

  Lacy Harmon
3 years ago
Ver experienced staff overall nothing bad to sayMark chamberlain great sales person

  Eric Fellers
2 years ago
Great place to get a vehicle. Be sure to ask for Eric ;)

  Kathy Barton
4 years ago
I highly recommend them. Great ppl to work with & very friendly

  Mike Feeney (Mike)
5 months ago
Good place for auto repair

  John Drinnon
10 months ago
They, Getter Done!

  Victor Lopez
a year ago
Very good experience