Matt Castrucci Auto Mall

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Burke
a month ago
Was a awesome experience today at Matt Castrucci s! Was very impressed with how friendly and professional the sales team was. Showed few options aswell getting suv financed! Look forward to doing business with soon as ready for another upgrade. Special shout out to Marc Wright and Ahmed Salman!

  Honor Williams
a month ago
Cathy was super helpful with my purchase. She made this process smooth for me being this was my first time financing a car. I ll be back for future purchases. 10/10 do recommend. Rudy was super nice as well and helped me also. Will was great at helping with the overall process. I recommend them to everyone.

  Wendy Clark
2 months ago
I just can't say enough about how awesome an experience I had. Being a repeat customer, I already knew what a great experience I would have again, but nothing prepared me for just how positive it would be! I purchased my second Nissan vehicle from here and my salesman Noah Coleman was exceptional! He and the staff worked tirelessly to find and get me into the vehicle I wanted and made sure I was totally happy with my purchase. Unfortunately, about 2 weeks afterward, I was in a vehicle collision that rendered my brand new vehicle unfixable. I never second guessed where I would go for my replacement vehicle! They were so helpful in getting my wrecked vehicle account closed out by sending all the information I needed for insurance and GAP, which they did not have to do. Noah and the staff were quick to get me into my new vehicle again and made sure I was as happy with my purchase on the replacement as I was on the one before. I am so happy and fortunate to have found this dealership and would never think of going anywhere else! If you chose this dealership for your next vehicle purchase be sure and ask for Noah Coleman! He was exceptional!

  Christina Cruse
2 months ago
I just purchased my used 2017 Kia Optima today. Cathy and the entire team there made the process painless! Kathy took her time to explain the loan process (as I am a first time car buyer) and worked with me to make a deal that was more than reasonable! Everyone there ensured that I was comfortable and understood what I was agreeing to. I look forward to going back in the future!

  Avery Dillon
2 months ago
I had a seamless experience with salesman Al at the Honda dealership while getting a new car. He was kind, patient, and willing to work with me. I can t thank him enough for his time and patience while I was making a decision. I would give him more stars if I could!

  Juls Page
6 months ago
Great service! Love Curt Thomas, he was super friendly and great to work with. Also Ahmade was very helpful. Great team effort from All! Thanks so very much

  Aygul Ispaheva
a month ago
Thank you so much Andrew, he helped me out a lot and I got the car. He was very nice and has a lot of experience. Andrew explained everything about the car to me very smoothly and he is a great guy.

  Nathan Blair
a year ago
Curtis found me exactly the truck I needed. Personable throughout the whole process, did not rush me but was immediately there when I was ready to talk about buying.Before the truck, bought my Rogue Sport from there as well. The Castrucci team has earned my business for as long as I m in Dayton.

  Kevin Lasley
2 months ago
The staff was knowledgeable and courteous, helping me find the right car within my budget. The buying process was smooth, and they patiently addressed all my questions. Overall, a reliable and customer-friendly dealership.

  Nicole Johnson
2 months ago
I used the Body shop for an insurance claim and it was a horrible experience. The unprofessionalism, lack of communication and ineptitude was unbelievable! They had my car for 2 months for a scheduled repair that was to take 5 days! They cost me a fortune in rental car fees and they had not even started the repairs on my car! I will NEVER use the body shop again and will tell everyone I know how awful the service was.

  Nick Miller
3 weeks ago
Had a great experience with Aj Jimenez. Got us into a great Honda for our daughter! Will continue to give him our business! Glen made the paper work short and painless!

  David Kapp
3 months ago
I've been buying cars for 30 years and this was the best experience I've had. Our salesman, Al G., was amazing! Very friendly and easy to work with. I would definitely buy there again.

  Noah Kirby
2 months ago
Purchased my current Accord here and it was a great experience! Noah and AJ were both friendly and very helpful. Bossman Will was knowledgeable, reasonable and helped me reach a price that worked for both of us. I would recommend these guys

  Anthony McIntyre Jr
a week ago
I went in to look at a vehicle and I talked to Reice Hall the dude is awesome very knowledgeable about the vehicles was able to help me find what I wanted and go me rolling out in the new car quickly no hassle what so ever definitely coming back to see him for another car

  Sydney Sellers
5 months ago
It was my first time buying a car and it was a great and easy experience due to the excellent customer service from sales person Cathy! Along with the help from the sales manager Ahmed and Patrick with the financing.Would recommend to anyone looking to buy a car in Dayton/ Cincinnati Area!

  Tasha Wiggins
4 weeks ago
My experience was amazing!!! I made the switch from Honda to Kia and Phil Bailey and Omar Bustanji helped me through the process with ease! I love my new Kia..

  Roy Bechtel
2 months ago
Will and Phil worked so hard for us. They helped to place us in a safe working vehicle after all the problems we experienced with the first car we bought here. Kudos to both of them.

  riya patel
3 weeks ago
It was a great experience the staff was very friendly and cooperative.Mohammad,Omar,Josh, and connor they were super friendly and great with their work and everything was quick and super cool.Bought my first car and these guys made it super easy.Thank you so much

  Karen Ellis
2 months ago
Spent the afternoon at Matt Castrucci Honda leasing a new car. We had a great experience with our salesman Al Glover. He was wonderful to work with and made the process easy.

  Jackie Cassidy
4 months ago
Bought a car in Aug 2023. Drew in sales dept ROCKS!Karl in service dept was AWESOME!I have always had great experiences with Matt Castrucci.Definitely recommend.

  Zoie Schachter
6 months ago
Great experience!! Morrie helped us the first day and Cathy the second, and then with the buying process. As a first time car buyer I am not only impressed, but will absolutely tell anyone I know looking for a vehicle to come here. It s a long process but they made it so simple and explained everything. 10/10 experience. Thank you guys!!

  Jonny dreadlocks
5 months ago
My experience started out great, but is ending terribly. I bought a new frontier in 2020, upgraded to a used Titan in 2021. I ve had the truck for 2 years, it s been in the service department 3 times, and is currently for a total of 9 months. Their service department has been unable and unwilling to fox the same recurring problem that is under warranty. They ve led me around in circles. It s impossibly to get a meeting with a manager. They are real good at selling your car, but apparently have no interest in maintaining a relationship with their customer.

  Jackie Ball
4 months ago
Derrick Davis was our salesperson and he went above and beyond to help us. We bought a 2020 black Honda Civic LX. He was such a personable guy and we really enjoyed working with him.I would definitely recommend him to my friends in the future.Thank you so much Derrick!

  Cole Genslinger
5 months ago
Liars, horrible people. Damaged my car and refuse to fix it. Their body shop is extremely negligent and incompetent. Probably the most unintelligent people I have ever dealt with. They do not know how to detail cars. Do not give this joke of a company any of your busniness.I was already in contact with Mo. I told him to put me in a new car or fix mine. He tried to rip me off on a new car, $7,000 over MSRP on a 7 year loan... I said no deal, fix my car at the shop of my choice, which is Ohio Law, and he has refused to respond. Your body shop caused $2000 in damages to my car and refuse to do anything about it in accordance with Ohio Law.

  Rachael Renner
2 months ago
all-around perfect customer service experience! They got me In right away, everyone was very polite. Dan Brannan was very informative! I would recommend Matt castruccis auto mall to anyone!!

  Tommy Mccoy (Chef McCoy)
4 months ago
I must say this place has exceptional customer service I spoke with SY today about purchasing a vehicle mind you i've been shopping around this is a big purchase so I like to do my homework. Most salesman are pushy and want you to see things their way. Sy was the complete opposite he informed me of deals and answered all my questions and trust me it was a lot of questions. This was my best experience yet and I think I may have found my Guy going in after thanksgiving hoping to seal the deal and the only reason I'm coming in is because of the wow factor customer service I received! That's how you get Americans to spend their hard earned cash with all the competition out here.

  Trinity Rodriguez
3 months ago
Matt Castrucci's Auto Mall of Dayton we started off looking at cars ended up leaving with a car. Cathy Baer helped us out she is amazing and has the best customer service she standing on business. The company and employees are amazing and helpful and made me feel comfortable.

  R L
7 months ago
Had a great experience at Castrucci thanks to Ronnie Crain. He was friendly, professional, and kept us up to date. They were able to work with our pre-approval interest rate and get us a 2020 CRV. Ronnie even took the time to go over all the features in our new car.

  GARY BAUM
4 months ago
Cathy Baer and Joel were great to work with. Cathy new her product and was very helpful all the way thru the deal. We found just the car we were looking for. I would gladly work with her again.

  Michael Orf
4 months ago
Went to Matt Castrucci in a bind. Lost my vehicle through no fault of my own and was very limited in my buying options. AJ was amazing, helpful, and very understanding of my situation. I left with a vehicle that day that was far beyond my expectation for my ability to purchase.Everyone at the AutoMall was friendly, but AJ went above and beyond to get me what I needed to get back to life.Thanks AJ and Team Castrucci