Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kim Williams
a month ago
I am grateful for everyone at Calibers Collision! They did an awesome job on my car when a buck ran from the woods and into my car. Randal, the Progressive agent, kept me in the loop the whole time. Everyone I encountered was so nice! Will definitely recommend this business!
Stephanie Kaiser-Parlette
a year ago
I absolutely love this place. They took such good care of our car. They were very nice and Professional. I want most of all give the girl Lillian Harrier a very big THANK YOU! she was such a wonderful and thoughtful person. I had no worries about our car with her being there.She made sure everything was perfect if it wasn t perfect she had them fix it again. If you ever need to go there for anything have her take care of you, she is the best out there guaranteed!She deserves a big raise!
Emily Ison
2 months ago
Caliber Collision did a great job at repairing my son's car. Lilly was great at keeping me informed at least once a week at to what was happening with the car and if we were facing any slow downs. I was originally told the car would not be ready until possibly the end of March because of a part being on backorder. They kept on the look out for the part and was able to repair the car and get it back to us before the end of January. I highly recommend them!
Diana Glasgow
2 months ago
Caliber Collision was recommended by my insurance co. to do the repairs on my car after we hit a deer. They did a great job on the repairs needed. The car looked like there was never any damage done !! The staff was friendly and very professional. It was nice that they keep me informed of the repair process in a timely manner, almost daily text messages of its repair progress. As a matter of fact the car was ready to pickup earlier than originally anticipated. It was also nice that they offer a rental car on site, that was ready for us to pick up when we dropped our car off. I would definitely recommend Caliber Collision for your vehicle repairs !!
Ben B
2 years ago
This company exceeded all of my expectations in every single way. From timing to quality of work and excellent customer service. I'm glad I gave them a chance to prove me wrong and they did just that excellently.. Felt like I'm driving a new car. Find below before and after pictures of my car.Services: Painting, Body & TrimServices: Painting, Body & Trim
Kevin Luebben
3 months ago
Excellent quality of repair and work was done expediently. Color match on car was amazing. Communication was there and friendly but could have been a bit more exact and frequent. Overall, I was pleased.
J S
a year ago
I was involved in an accident and caliber Collision worked hard to get my vehicle back to me in a matter of days. I couldn t believe how fast they were done. I expected it to be a lot longer. they informed me about my vehicle daily on updates of parts & work, and what to expect they also let me have the option of getting more work done. I had a couple spots on the front of my vehicle that was not related to the accident and they were willing to fix those for me at a great price. When I received the vehicle back everything was clean inside and out and looked amazing!I also had an enterprise rental car and they let me drop it off there they have a satellite office there where you can return your vehicle. Or meet with a rep when you drop off your repair and get a rental there! Super convenient !I dealt with Scott he was such a great representative for the company. Very informative and helpful. Can t say enough good things about him. Thanks so much guys!Services: Painting, Auto engine diagnostic
Tamika Alexander
5 months ago
Let s start by saying I am extremely happy with my Malibu. From the gifted hands that fixed her to Mr. Tim that communicated with me every week. The gentleman that sits in the front that answers the telephones was also very pleasant. I am extremely satisfied for a job well done. Kudos to Caliper Collision. I will refer this shop to everyone I know. Services: Tires, Painting, Body & Trim
katharine macey
a year ago
I got in a car accident. My first one. Caliber Collision took care of me as soon as I walked through the door. Everyone was very friendly and professional. Scott took the time to explain the process of what would happen with my car. Repair time and process. I got weekly texts of updates on my car. Even got phone calls from them to update me as well. Scott personally delivered my car to me when I couldn't get a ride to pick it up. I will definitely recommend Caliber to family and friends. I will take my car back if ever I need to in the future again. My car looks beautiful again. Thank you!Services: Steering & suspension repair, Electrical, Body & Trim
Brandon Kirby
5 months ago
Dan and his team did a great job taking care of my Subaru after hitting a gnarly pot hole that busted a control arm, damaged the rear differential and did some damage to the body/underbody. They were very thorough from the time they got the vehicle towed in. I received great customer service throughout the whole experience; everyone was very friendly and attentive. Hopefully, I won t need this type of work again, but if I do I will be choosing Caliber!Services: Steering & suspension repair, Painting, Body & Trim
Aimee Orr
a year ago
I wrecked my car after having it for 10 months. They did a fabulous job on repairs. It had all kinds of repairs to the computer components and it drives like new again. As you can see, my car was heavily damaged but thanks to Caliber Collision, it s as good as new again. Lillian Harrier is wonderful. Tiffani Mars s has an amazing team working at the Vandalia location. Thank you all for working so hard to get me back in my car.Services: Tires, Steering & suspension repair, Painting, Electrical, Body & Trim, Air conditioning
Michael Henry
5 months ago
Everyone at Caliber Collision was very friendly and kept me informed about the whole process of my car repair. When I got my car back everything came out looking like it did when I first purchased it.
Michelle Campbell
5 months ago
This is an excellent repair facility. The work is awesome, fast and professional service. The whole team does amazing work. Thank you Dan, James and everyone that worked on our vehicle.Service: Body & TrimService: Body & Trim
Beth Roberts
a month ago
When needed, I always choose C & C. They do a phenomenal job in every aspect, are always very friendly and take great care of my car.
Tallahassee P
4 years ago
If you take your car to another body shop, your really missing out on great service! Abra Auto Body is a step above the rest! The customer service was amazing, the text updates of the process was amazing, my tech kept in contact with me at every step. Also the repair was super clean, don't believe me? Look at the pictures, before and after you can't even tell it was damaged. I would strongly recommend this bodyshop!
tayo obayanju
a month ago
5/5 I love this place. The team was very friendly and helpful. They took great care of my vehicle
Adam Holmes
7 months ago
Tim was super noce and hooked me upmwith great service and advice.
Anita Biles
7 months ago
Given an unfortunate situation.................Caliber was absolutely fantastic, kept me up to date on my car, and got it back to me early. Not to mention returned it to me CLEAN interior looked great and.........they refilled my windshield washer fluid. (it's the little things). Anyhow thank you ...........I hope to never need body work again but if I do it will be here.
Jerred G
7 months ago
These guys did a fantastic job especially the patience of Lisa who I coordinated with. My truck was not your run of the mill truck and took longer then normal but they got it done. even called when they found some small issues when we were so close. I expected perfection and they gave it. Thank you
Nikki Catanzaro
4 months ago
Caliber Collision worked super hard to make sure I got my car back on time and they made it look good as new! I highly recommend them!Services: Body & Trim, Air conditioningServices: Body & Trim, Air conditioning
Edith Harper
9 months ago
Excellent and trustworthy company. My vehicle was returned beautifully repaired. The even cleaned the inside of my car. Excellent customer service. I asked for an estimate to repair the damaged rubber trim on my other car. I had been given a estimate of $3,000 by another collision repair company. Caliber took a look at it and snapped it back in place for free. Excellent company.Services: Painting, Body & Trim
Rhonda Thacker
4 months ago
Great experience. Bodywork on my vehicle was UNBELIEVABLE! Staff was helpful, knowledgeable, friendly. Very professional .
Brittney Turner
a year ago
Caliber on Webster is absolutely amazing. The staff was extremely professional and kept me informed every step of the way. Larry was definitely my favorite! He always called and let me know what was going on with my vehicle and made me laugh. His customer service was absolutely superb! I would highly recommend this location for anyone in need of car repairs. Thank you to the caliber staff especially Larry for his professionalism and amazing customer service!!Service: Body & Trim
Kay Kay
2 months ago
Friendly and quick service. I was impressed with receiving updates about my vehicle. My highlander looks back to new.
Jessica Welch
a year ago
We were very impressed with the service at Caliber collision! We received frequent updates on the status of the repairs of the vehicle, which was appreciated. The entire staff was very friendly. Thank you Vincent and crew for all your help! My sons car looks amazing again! Highly recommend!Service: Body & TrimService: Body & Trim
Gme_zay3
3 months ago
Took my trax there to be repaired i keep having to take it back and it is still not fixed they keep saying they fixed the window but even now it is not fixed i am very disappointed in the service.
Leah Martin
7 months ago
Everyone was very friendly and professional, they got my car done sooner than they said it would be done. The car looks fantastic. They did a great job.Service: Body & TrimService: Body & Trim
Tim Bailey
11 months ago
Had an appointment to assess the damage to my car for body work. They were prompt when I arrived, took care of all the pictures for the claim, had me out in about a half hour. The estimate was in my email the next morning by 8:30. Have been there before and experiences the same professional, thorough and timely estimate and repair work. Would highly recommend them.
Jeff C
a year ago
Just got my car back from Caliber yesterday and they did a fantastic job. You can't even tell there was any damage to my vehicle. I dealt with Larry the entire time and the communication was fantastic. My car was even done before the estimated date.Services: Painting, Body & TrimServices: Painting, Body & Trim
Lauren Castle
4 years ago
Ignore the old bad reviews! This location was fantastic! My car was needed the windshield and side window and mirror replaced, and my dash was scuffed. When I used the Geico app to start my claim, it suggested using an Auto Repair Xpress location, and the closest one in Dayton was ABRA on Webster. I was a little nervous because of the previous reviews, but trusted that Geico wouldn't use a shop that didn't do quality work, so I booked my appointment through the app. Thankfully my instinct was right! I showed up and Cameron from ABRA, Nathan from GEICO, and Dustin from Enterprise were all amazing gentlemen who walked me through each step of the process! I was nervous that my car might have been totaled, but Nathan explained that he does not like to be the "grim reaper for cars" and he would do everything he could to get me the best repairs for the value without going over the total amount. The best news was that he was able to negotiate to skip the minor dash repairs and waive my $500 deductible (I can live with some minor cosmetic scratches.) I got a great Enterprise rental that was covered by my insurance. I picked up my car within 7 days of dropping it off and it looked like a new car to me, and I didn't owe a single penny! The icing on the cake was that when I got there, they were closing in 5 minutes. I hadn't had time to get the rental gas tank filled up, so I was ready to pay the extra fee for that. But Cameron said, "go ahead and go fill it up; I will pull your car up while we wait for you; we won't close til you get back." He did not have to be that kind and stay late on a Friday night because of my lack of planning ahead, but he did! I told all of them exactly what I wrote here, and that they all deserve rave reviews on their surveys. Apparently they have had several owners in the past that didn't maintain this level of customer service expectations, but David is leading his team here to go above and beyond. Thank you ABRA!