The Service Company
4.5 (48)
453 E Troy Pike, Covington, OH 45318
(937) 872-3201
truckserviceco.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Duane Heuker
a month ago
As with every visit, we drop off our trucks and Steve and Owen provide a great estimate of repairs and proceed with repairs and when time allows , a great conversation with Paul Todd is always welcome . We have been able to grow our business with the support from this great facility , parts are always a call away and they both return calls expediently, Clete was able to find a door for our Volvo and get it ordered after another companies driver ripped it off of our parked truck and have us back in business. Sal is always positive and welcoming when we come in to settle up on our bills . Thank you to Joseph also for making our Semi into our all purpose tow vehicle .All of our requests were expedited and we were back to work expediently . I would say the work is worth the wait .
Andi Helfant-Frye
9 months ago
Emergency. service for our air dryer failure. Kevin was amazing. Respectful and pleasant. We were stranded in our RV and they got us back on the road in 2-3 hrs. Great group of people and wonderful service center. Highly recommend!!!
Benjamin Rutter
4 months ago
I heard good things about here so I figured I would give them my business. I called about dripping off my trailer to have my bearings inspected/replaced and regreased. I also asked them to fix the wiring as my lights were not working correctly.They gave me a Monday that was 2 weeks out to drop it off. I take it in and he asks when I need it back. I told them I needed it by the weekend for a trip the following week. He said they could definitely have it to me by the weekend.Friday rolls around and I call in. They inform me they never got to it, but I could go pick it up and use it, and then just drop it off when I return.They clearly prioritized other business, but this trailer shouldn't have taken much time at all! I picked it up and took it on our trip for Thanksgiving. As we are nearing home, we start to smell something. We pull in the driveway, and the bearing on one of the four wheels is burnt up and took the hub with it! So now we are forced to spend way more to have it repaired because this shop couldn't honor their deadlines. On top of that, it can't be driven anywhere so we have to pay a tow company to pick it up. NONE OF THIS WOULD HAVE HAPPENED IF THEY MET THEIR DEADLINES. THEY HAD 3 WEEKS!!! I am beyond frustrated and they will no longer earn any of my business. I will make sure to tell everyone I know to take theirs elsewhere. What a shame...
Dustin Cole
5 days ago
The absolute best customer service. Been a customer for 20 years and they never let me down!
Den
a year ago
great service, I recommend! I'm a truck driver, I had a flat tire on my trailer, I came to these guys. everything was done very quickly, the Clem specialist solved the problem !! They also changed my wheel for free! I recommend this service to everyone! thanks a lot for helping guys
Melinda Norris
5 months ago
Brown Transport recently brought a truck in for some work. The shop manager was happy with the service we received from the Service Company. He would like to commend this service department for their fine work.
Sherzod Zohidov
2 years ago
I would like to thanks to THE Service Company, especially to Mr. Brian Kinniston. He is very professional and knowledgeable mechanic He fixed my trailer in a short time, he saved my time I appreciate him!
Ben Murray
8 months ago
The company I drive for uses this company for all our trucks. I cannot say enough good things about this place. The amount of work they can get done in a day is amazing and it's all done correctly. Best in the area hands down
Eric Bowerman
8 months ago
These fine folks check all the boxes! Clean shop, friendly staff, easy to navigate parking lot, and mechanics that can actually diagnose a problem rather than just throwing parts at your vehicle.Services: Exhaust, Steering & suspension repair, Brakes, Oil changeServices: Exhaust, Steering & suspension repair, Brakes, Oil change
Aaron Shivley
8 months ago
I park my truck/trailer there every day and get them serviced and repaired there, easy to work with and always done right.Services: Exhaust, Tires, Steering & suspension repair, Electrical, Brakes, Air conditioning, Oil changeServices: Exhaust, Tires, Steering & suspension repair, Electrical, Brakes, Air conditioning, Oil change
Christy Cozby
a year ago
This is an amazing company with amazing folks, if you need something I wouldn't recommend anyone else!
Leah's Kitchen
4 years ago
I called about a drive belt for our semi truck the man was so nice and understanding about my situation he checked and they had ONE belt, the one I needed, and I asked if he would stay open for me since by the time I would get there they would be closed, but he stayed open for me, I thank him so much he has earned a customer for life
Nathan Wright
7 months ago
Top notch truck repair shop!
Sherri Inman
3 months ago
Great work
Charlie Hinshaw
3 years ago
Great bunch of people. Pretty fast on service and back it up!
David Brown
2 years ago
Good place to get trucks fixed correctly.
Tonne Debrito
5 years ago
Excellent work guys. Always happy with y'all work.
Steve RHEINHARDT
6 years ago
I have had a mix bag of experiences here. Been here multiple times
Chris Cooper
6 years ago
Awesome guys to deal with. Very knowledgeable and helpful.
brian Bear claw Sturgill
4 years ago
Geat people, I'll be using them from now on.
Shaun Jones
a year ago
Very helpful for what was needed
Lisa Bill
6 years ago
Good quality service
Daniel Darst
5 years ago
Always helpful and polite
Nick Redinbo
3 years ago
Great knowledgeable people
joe barker
5 years ago
Only place I'll use.
Ryan K
2 years ago
Great place