Jeep at Greenwood Auto Incorporated

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Madison Schwartz
4 months ago
Do not trust their service department. They lie and scam you. My fiances truck was taken to a local shop after an accident and that shop sent the truck here to Greenwood for more repairs. All Greenwood was supposed to do was replace the track bar and perform an alignment. After it sitting there for a while we finally get it back, and it's pulling to the drivers side, which it never did before. My fiance went under the truck and was able to very quickly see they never even attempted to perform the alignment. We contacted the original place we took it, they told us to contact Greenwood. Our insurance had already paid them for this service. The gentleman in the service department was rude, unprofessional, and not knowledgeable at all. He admitted they never performed the the alignment but if we wanted it done we could pay out of pocket and we should be "happy" that they charged the insurance a discounted rate for the original alignment that was never performed. They had every excuse in the book about why it never got done initially. When the original shop picked it up they did tell them they did the alignment.If you've had your vehicle here recently for any kind of repairs, please take it elsewhere to have it checked. There negligence will seriously hurt or kill someone one day.

  Alaina Lorenzi
6 months ago
I took my Jeep there to get it looked at and was only supposed to pay $138 but ended up being $293 just to diagnose the problem and then wanted to charge me $2,300.87 to changed the WIN Module (ignition switch) then said they couldn t get the part until the fall anyways so I took to Greenville dealer and paid $945 for the WIN Module and it came in within about 2 weeks and then paid $363 to instal it and also got a new key fob with it. They are crooks!!!

  Doug Corp
5 months ago
Scheduled a service appointment, was told two hours. Go to take car in and the guy tells me because it s cold it could be hours longer and doesn t know how long it s going to take. Such a waste of my time. Stay away.

  Sara Silsbe
2 months ago
Great customer relations.Purchases 5 vehicles from this dealership

  Kevin
a year ago
Dealt with Michael Stiffler. Hands down worst interaction ever

  Phil Hale
a year ago
Nice people to deal with,will do business there again

  Larry Jackson Jr
10 months ago
Love it