Walmart Auto Care Centers
3 (79)
5200 Pointe Cir Dr, Columbus, OH 43228
(614) 876-7060
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James DeLambo
3 months ago
Great Service, it was fun talking to the service manager and was done before we could sit down!
Ian Wood
a year ago
Went here to change my oil. There wasn t a line and I didn t wait too long for it to be changed, and I thought, wow this place is amazing, I ll start coming here for quick oil changes and whatnot . When they gave me my rundown sheet afterwards detailing the fluid levels and light issues, the only issue that I had was that my low beams needed replaced, nothing else.A few days later, my service engine light came on, and I naturally I checked my fluid levels. My coolant was entirely at empty. Meanwhile, the rundown sheet said that it was at a good level, meaning that they just blatantly lied about checking fluid levels.No wonder it only took half an hour for an oil change. Never coming here again.Service: Oil change
Eyad Omar
6 months ago
Wow a Walmart with an oil change department That s never opened and never answers phone calls!! Omg so impressed !.Taco Bell across the street hires pot heads and they still get to work, Walmart you gotta fix things ASAP don t let your employee be you downfall in the Oil Change department if I owned the business and my workers were closing early or not showing up to work I d replace them , Allot of people with skills are looking for jobs do get to work and so hire them.
levi johnson
a year ago
I ve used this place in the past, it was was ok service. Today I went in and it s a different crew and a way better experience. The guy who checked me in, asked me about my car and recommended some options that s no one has ever offered. I went with the fuel injection service, and oil change combo. I appreciate when the employees care enough to take the time to recommend options which would benefit the clients. Will be back in future.UServices: Auto emissions testing, Oil change
Rebecka Ayres
a year ago
Great service and very quick! Very straightforward or try to con me into buying things that I didn't need. I got 4 new tires and was in and out in about 40 minutes. They even offered to help me put on my new windshield wipers
Victoria Briggs
a year ago
Disappointed they no longer had my under warranty brand of tire, but the technician and manager approval made up for the inconvenience with an offer I couldn t refuse. Excellent customer service and greatly appreciated. Thank you
Frank Rodriguez
a year ago
Called 4 times this morning and no one answered the phone. So I drove up there, parked and called again while walking in.. just to see the employees joking around laughing at each others jokes while the phone rings and rings. Walmart needs to get rid of their lazy employees who are only there for a paycheck and not to do their job
Eddie Olivencia
8 months ago
The messed my vehicle up and sent it to a garage right no one has gotten in contact with me I haven't had my card over a week this is the bed in the most unprofessional thing I have experience with Walmart and I would not be going back to ever get my services on I do not recommend this on anyone that is reading this not a good experience
Jodi Short
6 years ago
I purchased 4 brand new tires and an oil change all for $288! You cannot beat that price. Everywhere else I was quoted $450 for just the tires. The wait was a couple hours, but the technician was upfront with me about it and I assumed the wait would be long considering it was a Saturday so that didn t bother me. I had great customer service by the tech, I can t remember his name but I remember his name tag having a sign on it saying retired veteran and he was very respectful and helpful. He even called me when my vehicle was ready to pick up. Overall I am pleased with my services here and had no problems and will return in the future with any tire or oil change needs.
Travis
6 years ago
Worst service I've ever seen from an auto shop. I was told there was going to be a 3 hour waiting time. I said okay. Is it okay if I go get some breakfast. John said yes no problem be back within an hour. So I get back within the hour and Sam is behind the desk this time. She says we had to skip you cause you weren't here. I said John told me I would be fine if I was only gone an hour. Then she looks at me and says we'll we have to restart your entry with a snoody attitude. Okay keep the tires you special orders I'll go somewhere else. So rude. I will never go back to that place. Won't do my shopping there either.
SOUFIANE ELFIHRI
a year ago
I really love the servers over there , I did change two front tires, and did an oil change. I am so satisfied with the services. I would go back again.
K kvol Vol
5 years ago
I was the first customer of the day, quoted a 45 minute wait time. That was 90 minutes ago and I can hear the employees gossiping about another coworker, arranging schedule changed, and not working on my car. They also said they replaced my burnt out headlight but that the new bulb didn't work, so I need to have it checked for an electrical issue. Except I watched from the window while they watched a youtube video about how to switch out the bulb without unscrewing everything.I trust them for tires and oil changes, the price is competitive, and if you are there when they open it's a short wait time. But don't let them touch your lights.
Niki Steyer
5 years ago
Went to get my oil changed.. was told it would be about 30 minutes. Went back after an HOUR and they hadn't even started.. my car was the only one there.. lady told me to come back in a half hour bc they were just then pulling my car in and starting. Went back and it w as s still not done. Waited almost two hours for what I was told would take 30 minutes. Had to miss class. Ita been about 3 weeks now and the panel that you have to remove to change my oil was not tightened properly as it had fallen and is now bent all to hell and I had to drive my car like that with the panel dragging to a garage and have it removed now I have to buy a new part and pay someone to put it on because of walmarts negligence.. will NEVER be taking my car back to another walmart EVER they are the absolute worst.
Tiffney W
5 years ago
This place... Wow! Last night the employee working told my husband they didn't have/carry the Douglas tire we were looking for even though online it said they had them in stock. All 5 that i needed! The employee continued to tell my husband the ONLY tire in stock for size 205 55r16 was a goodyear much more expensive. After this I didn't want to return to this location for anything. (I later found out this was a lie). Well, i ended up at another location because they had the Douglas tires i wanted in stock. I asked that location about my van tire because i had roadhazard on it and it needed replaced. Well the copy of my receipt wasnt enough, which i had been told by other tle employees would suffice. They couldnt find me in their system and sent me back here. This location had no problem finding me & my van. 2hrs later i had my tire replaced for $2. Also, Ken, if youre not the manager you shouldnt pretend to be one on the phone to a customer. Im sure Leny & Will would highly disapprove of this. Just like the sweet lady helping me told you NOT to do. Also, its not very appropriate to trash talk your other stores & its employees. I've personally cleaned up both of your messes! You're welcome by the way.
Yahia Yaya
a year ago
I will never return there because of how one of the worker treat me there when I received a taxe message that says my care is ready he was in front dask I asked hime he said I don't have any ideas with an angry face and without looking to me, thank you any way for athor workers but because of this one I'll never go there
MJ
a year ago
Terrible customer service. I called ahead and was told I didn't need an appointment. When I got there at 4:30 they were closed. A guy told me they were short staffed all day and closed early. Wasted my time
Susan Perry
5 years ago
Lent the assistant manager smile and immediately made me feel welcome. She told me that she could fit me right away! She had my oil change and out in 20 mins. Fastest ever!
Thomas Zupan
9 years ago
Went in for a simple battery change... the mechanic forgot to replace two cables on my power distributor and my car went into limp mode and locked up a mile down I70 with the engine overheating. NOT safe. I didn't have the necessary tools to remove the mounting bracket on the side of the interstate in the dark and ended up having to get a tow... Great price on the battery, but waiting over an hour for a tow truck and footing extra expenses for transportation and repair while missing valuable work time, I would have been a lot better off going to the dealership. Over $250 for a $100 battery swap... 0/5
Janus Kim
3 years ago
I replaced tow tires on my car. After that the tires run with loud noisy.They couldn't fixed the problem. Even they don't do wheel alignment.Finally I went to other tire shop. I don't recommend your tire change at Walmart.
Country Boy
2 years ago
Great friendly service and fast the time I dropped off my jeep and got home they called and said my jeep is done I had 4 new tires put on
David Moore
2 years ago
They would rather lie and almost cause my tire to pop by saying the nail in my tire that I saw WITH MY OWN EYES doesn't exist than do their job. worst walmart auto center.
Taylor Banks
a year ago
Friendly service rep, Ky.$48 for oil change5 quarts full synthetic, high mileage
Seth Roth
5 years ago
My wife took our car in today to get a oil change before we leave town for mother's day weekend...she dropped car off and was walking around with are son she was told she would be called when car was done...after a hour she went back and because our car has a knock in the engine that it has had for the past 3 years the mech refused to do a oil change and cancelled her order while never contacted my wife so just wasted over a hour of our time she still needs a oil change...also would like to add that we have had our oil changed at walmart atleast 5 times over the past couple years and never had a problem..we wont be doing any shopping at this walmart period from now on now I understand why there are so many poor reviews
Taylor Cordle
6 years ago
Horrible service, slightly cheaper than most places but not worth waiting 3 hours for an oil change... If you need something done just go to the Valvoline around the corner
Jason Woodyard
a year ago
I got new tires and they are not balanced well when I go 60 the car shakes where the new tires are in the back.Service: TiresService: Tires
J Samm
6 years ago
4 technicians available, but they can only do 1 oil change at a time. Furthermore, when I arrived at the bay, they refused to tell me how long a wait it was and instead had me wait for the guy at the register. Absolutely ridiculous
Marilyn Arrarte Morgan
a year ago
Not the same anymore !Some of them appear open on line but there s no one tending they chain locked
jewell m lewis
7 months ago
Clean store and product availability was great!
Brittani palmer
4 years ago
Wow!!! All I needed was a valve stem on ONE TIRE. I came in at 8am and was one of the first customers and I ve waited for more than an hour. Not cool
Larry Williams
8 years ago
You get what you pay for, that is about all I can say. Check your oil before you pull away if you get an oil change, my daughter learned the hard way.