Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ernie E
a month ago
I have no complaints about this place. Friendly staff
Jesus Viene Pronto
9 months ago
Just terrible service, we spoke on through the phone asking them If they had break pads for said car and said yes and when we arrived there at the store we just wanted to make sure that these were the break pads and as I was speaking he interrupted me, mad , saying I wouldn t have the break pads here if they weren t for the truck and so I left and guess what happened the break were not the ones for my truck so I had to go back and return them.
Mo Paul
6 years ago
Quality parts, helpful staff, reasonably priced. Recommend for folks who don't use $6 eBay sensors in a vehicle that moves their loved ones in a snowstorm. I learned and now use quality. The quality staff is a great bonus. I've seen nothing that could be improved upon.
Ty Baskin
5 years ago
I stepped into Napa today for just a battery quote. I must say a gentleman by the name of Josh is the reason I walked out with a battery, wipers, and something else I had no intentions of buying. . He was so professional, knowledgeable, and courteous. Talk about outstanding service! I am so pleased with his level of awesomeness that this will now be my first choice automotive store forever. Thank you Josh.
Black Goddess
6 years ago
I called and both managers john and josh were extremely rude. They advised me that my car could not be serviced though when I spoke to a woman on highs Napa she was very knowledgeable. She is not working today so I'm calling advanced auto parts on Parsons. They were all plesent and very helpful as well as cheap
The Titan
6 years ago
Most anywhere else when you enter the store or head to the front they greet you .. Not here .. There's one guy on the phone with a customer which I understand and another guy playing on his phone while eating sunflower seeds .. This is why I only go to napa when No One else has it .. Customer service is important to me ..
Yaya Cupid
3 years ago
Best experience I've had at Napa probably sounds like I'm over stating the situation but Matt the assistant manager was very helpful did everything in his power to make sure I got back on the road thank you so much
Mitch Overstreet
4 years ago
Matt was AMAZING!!!!! Not only did he get the parts I needed delivered in under an hour, but he also covered the dollar or two I was short!!!!Seriously, this was the best customer service experience I have ever had!!! Truly, GREAT service!!!!Thanks again Matt and Manager!!!
Ray man
4 years ago
Guy at counter was too lazy to look up an o-ring, wasted my time, and had an attitude. Ill never go back there again. If you need something simple as an o-ring, go to advanced!
Joe J
a year ago
Always forget about NAPA. Much better service than the other big box stores.
Bashir Roble
a year ago
Store manager is very helpfull. I wish I could say same for other guy..
Co 22xngo
5 years ago
When I was there they had doughnuts, coffee, pizza, and lots of car answers from Ed, John, and Josh. The discounts are good also.
Johnny
8 months ago
Great staff and customer service
Rae Bupp
2 years ago
They had alot of the hard to find items i needed in stock. The others I needed was shipped to my home in about 2 days.
Ronald yarbrough
4 years ago
This is a great place if you need parts for your car friendly people I would recommend this place
Rami Aziz
a year ago
The guy at the counter seem lazy and gets annoyed when you ask questions.
Nick Patio
4 years ago
They know what they are doing. Always fast in and out. Always will be coming back
timmy dingess
4 years ago
Very friendly and helpful also they know their parts
Robert Harrell Jr
6 years ago
Got parts fast and didn't have to keep coming back for right part
Jason Bates
2 years ago
Guy told/ sold me the wrong brake line. Not knowledgeable.
Edward foster
6 years ago
Very good experience at Napa Parts arrived on time no delay
mistercodyful
6 years ago
They don't open till 10am on sunday, not 9am as stated.
Valerie Vatter
3 years ago
Always has what we need very knowledgeable.
Raul Velez
a year ago
Ron and matt the best
Corey Dorsey
5 years ago
The guys at this location are friendly and helpful
Barbara Blizzard
3 years ago
Great service thank you gentleman!
mamado baro
2 years ago
Nice but little bit expensive.
Anthony Yates
5 years ago
Always have what I need in stock
robert jackson
3 years ago
Great place to get auto parts from
Suprina Case
2 years ago
Friendly staff. Had my parts