M Work Collision Repair kenny rd

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah Elizabeth Chase
2 months ago
It took awhile dropped car off dec 6 got it today, but the insurance company was difficult and m works had issues getting parts in a timely fashion. Overall I'm very happy with the precision of the work itself...they even put on my rear windshield wiper (I left the part in my car) and that wasn't caused by the accident. Make sure to ask for a loaner right away if you don't have another car. Jibril was very patient ...I think the techs did a great job.

  Debra Endicott
7 months ago
I had an exceptional experience with M Work Auto Body Shop when they repaired my car after it was in an accident. From start to finish, their service was top-notch. The team was not only professional but also extremely knowledgeable, addressing all of my concerns and questions.The quality of their work exceeded my expectations. My car looked as good as new, and I couldn't even tell it had been in an accident. They paid great attention to detail, ensuring that every dent and scratch was expertly repaired.What truly stood out was their commitment to customer satisfaction. They kept me updated throughout the entire repair process, and the job was completed on time as promised. The pricing was fair, and there were no surprise charges.I highly recommend M Work Auto Body Shop to anyone in need of auto body repairs. Their expertise, reliability, and dedication to customer service make them the go-to choice for car repairs. I am genuinely grateful for their outstanding work and the peace of mind they provided during a challenging time.

  Aren Peterson
6 days ago
Had a small accident and went to M works for the repairs. The employees there were very nice and responsive. Charles kept in contact with my dad who was helping with the process, and answered any questions we had in a timely manor. The only issue we had was that someone there didn t order a part that was needed, on time, so it took longer to repair the car than expected. However, they made it right by contributing to the cost of extended time with my rental car at enterprise. The only issue we had was the length of time the repairs took. We thought it would take about 12-15 days, but it took from February 19 to April 16, so about two months. Overall we are happy with the work done. They also helped me put my new license plate on as an extra favor.

  Samuel Mitchell
7 months ago
M Work Auto Body Shop exceeded my expectations in fixing my 2020 Toyota Camry. The professionalism and attention to detail were evident from the moment I dropped off my car. The repair work was flawless, and my vehicle looked as good as new. I couldn't be happier with the results.

  Rebecca J Perry
5 days ago
I brought my Tesla Model 3 to M Work Collision on Kenny in early March. It needed some body work, & the car made a horrible creaking sound related to that issue. This was NOT an insurance job. Charles did my estimate & communicated with me. He looked at the body, & said they'd put the car up to see what made the creaking sound (although he suspected it was a door out of alignment). I brought the car in. Communication was good - Charles called often with updates, including one where they had purchased & installed extra parts BEFORE getting my permission. As I thought it was necessary I agreed after the fact. Should have been a red flag.The shop bent a few parts putting the car back together, and there was a couple of week delay to get the car back. Accidents happen so I was patient. Went to pick up the car, the rep was going through paperwork & was about to charge me - when I asked about the creaking noise. Only THEN did he tell me "there's nothing wrong and we couldn't fix it." But the car still makes HORRIBLE noises when it goes into drive. If I hadn't asked, he would have waited for me to drive off and (immediately) hear the horrid noises. The car is not fixed for the primary reason I brought it in. Also there is NO WAY there is nothing wrong with the car. They did their best to convince me it was a "well known Tesla problem" (to which I replied "why can't you fix it? Or tell me that immediately when I brought it in?"). "Well we only charged you for work we did." Yea, but not what I brought the car in for! And I agreed to a price that would fix the creak.The rep said "well, I could ask Tesla but that might take a couple of weeks." At that point they had my car for five weeks. He insisted both that there was nothing wrong with the car AND that Tesla used cheap Hyundai suspensions AND that I would have to take it to Tesla. Wish that had been communicated on the front end.I would NOT take a Tesla here. They were dismissive of communication with Tesla, dismissive of "cheap" Tesla parts, and basically said the cars were "not actually cars but computers on wheels." Yes, and they are supposed to be a certified Tesla shop that can deal with that.My main beef, though, is that the estimator called me weekly. He called with updates on parts, called when they messed up and needed more time, called to tell me they "accidentally" installed extra stuff I needed to pay for before asking me if it was ok, etc. He NEVER mentioned that the work done wouldn't fix the main problem. NO ONE mentioned bad cheap Tesla Hyundai-made suspensions that they couldn't fix until I picked up and ASKED if the noise was gone. There were ample opportunities to do so, and it was CLEAR that my purpose was to get that fixed.Their answer? Take it to Tesla. Should've done that in the first place.The body work looks good, but I would have never paid this much to not fix the entire car. They also claimed it was detailed and was covered in dust.

  Maugham hanzero
6 months ago
I had my 2019 Honda CR-V repaired at M Work Auto Body Shop, and the results were outstanding. From the skilled craftsmanship to the friendly staff, it was an excellent experience. My SUV looked impeccable, and the service was both efficient and professional.

  Hannah Gallagher
7 months ago
I recently had a hit and run done to my car. (I have the worst luck). My husband found M Auto Body, and they were absolutely amazing! They were professional and courtesy. They took their time to hear me out when I went over the damage with them. I recently got my car back and it's perfect!!! They did such a wonderful job! I highly recommend them! They truly seemed to care! When we first called, we spoke to Alex, and he really, really helped us out! I wish so, so badly I got the woman's name that ran the front desk (im sorry), but she was ABSOLUTELY amazing!!!! She was just so great! I'm so happy to have my car back and I can see they literally took their time making sure no matter how big or small the issues with my car had, they took their time and fixed ever last thing! Thank you so so much, M Auto Body! You all were so great to us! I also want to thank Jason for being so helpful. I didn't get the opportunity to meet the owner, but I believe I was told her names Debra! Debra, you have some awesome people working for you! I can't thank you enough for what you did for our family! ANY CAR ISSUES GO TO M AUTO BODY!!! You won't regret it!! I wish I could do 10 stars!!

  Benjamin Graham
6 months ago
M Work Auto Body Shop did a fantastic job fixing my 2018 Ford F-150. The repair work was completed promptly, and they even cleaned and detailed the truck before returning it to me. The attention to detail and customer service were top-notch.

  Larry Xu
7 months ago
Decent place, professional body work and customer service, they are State Farm select service shop and State Farm recommend me to come to this place, they take care of the phone calls and claim with the insurance company save me a lot of time, they did the estimate and upload it to the insurance so I don t have to worry about it. They handle the parts and claim situation for me, I never have to worry about explaining the repair to the insurance company. After the parts are here they called me and I come the ship for the repair, and they give me a loaner car and explain to me how the repair works and how long it will take.About a week after the drop off they call me and I get my car back, they do wash the car pretty good and the wheels shinny like new.I will recommend thirs place to the people I know.

  Bryan Savage
a month ago
My 2024 Land Rover Defender was rear ended. I was worried about getting the parts to fix the damage as it was less than 40 days old. The crew at M Work assessed the situation, were able to get 2024 matching parts and had the job completed within 7 days. The staff was very knowledgeable and courteous. I would highly recommend this company should you have the unfortunate need to fix your vehicle.

  Tony
a month ago
Great Place, Jay is awesome. Great customer service by Jay. Great communication he always keeps me posted. Highly recommend M work for all your repairs. Ask for Jay he is the man. I know where to bring my vehicles next time if i ever need and thats at M work collision repair.

  Alex Jones
6 months ago
My Model 3 had some unsightly scratches. Your shop's work is nothing short of miraculous. It looks as pristine as the day I got it.

  Regan Wyat
6 months ago
M Work Auto Body Shop is nothing short of extraordinary. As someone who demands perfection, I can confidently say they exceeded my expectations. From the moment I walked in, I could tell this place was different. They took the time to thoroughly assess the damage to my car, explaining every step of the repair process in detail.What truly sets them apart is their commitment to craftsmanship. Every inch of my vehicle was restored flawlessly. The paintwork was a work of art, and I couldn't find a single flaw in their finishing touches.Furthermore, their customer service is top-notch. The team was patient, answering all my questions and concerns with professionalism and a smile. They even finished the job ahead of schedule.Yes, they might not be the cheapest option in town, but the quality and peace of mind you get in return are worth every penny. M Work Auto Body Shop has my unwavering trust and gratitude.

  Rowan Martinez
6 months ago
I've been a loyal customer of M Work Auto Body Shop for years, and they continue to impress me with their dedication to quality. They've worked on several of my vehicles, from vintage classics to everyday cars, and the results are consistently remarkable. What sets them apart is their passion for cars and their commitment to perfection. Whether it's a small dent or a major collision repair, M Work always delivers exceptional work. They're the only shop I trust with my vehicles, and I recommend them to anyone who values their car as much as I do.

  William Hayes
6 months ago
M Work Auto Body Shop deserves nothing less than five stars! I had the pleasure of using their services recently, and I'm absolutely thrilled with the outcome. My car had significant damage, but M Work's expert team worked their magic and restored it to showroom condition. What's more, they completed the work ahead of schedule, saving me both time and money. If you're in need of auto body repairs, do yourself a favor and choose M Work. Their craftsmanship and customer service are second to none.

  Wei Wei
2 months ago
Oh yea, I just love this body shop, they fix my car just like new one, even better than when I bought it.

  jacob Castle
a month ago
My 2023 Kia Telluride was in a collision, and had mild damages to all four sides of the vehicle. Mwork was very professional and handling my claim and my vehicle. A what do you want 63? fella name Charles took care of me from the beginning to end gave me updates about my vehicle every chance he could. If you have a vehicle that you Enjoy or care about I highly recommend having Mwork collision repair help you out.

  James Bryant
6 months ago
As a frequent traveler, my car takes a beating. M Work Auto Body Shop has been my go-to for all my repair needs, and they never disappoint.What sets them apart is their speed and efficiency. They understand that downtime is costly for people like me, and they work tirelessly to get my vehicle back on the road as quickly as possible. Their commitment to meeting deadlines is commendable.While they might not be the cheapest option around, the quality of work is undeniable. I've never had to return for rework, and my car always looks immaculate.If you value your time and demand reliability, M Work Auto Body Shop is the smart choice for all your automotive needs. I couldn't be happier with their service.

  Phillip M.
a year ago
EDIT: M Work reached out and they are in the process of resolving the car. Thank you to the team for making this right!I should have brought this up as soon as I saw the vehicle upon pick up, but lesson learned. Our Acura RDX was at their shop from January 11th to March 28th 2022. I didn't mind the longer wait due to supply chain issues. I just wanted M Works to get the job done properly. I never pushed for a faster turn around, just called for updates.- There were black plastic areas un painted on the front bumper where it looked like the paint peeled off during installation. I was hoping for a better fit and finish from all of the reviews.- I waited a month to let the paint fully cure, (hence the review), so I could wash the car since it was covered in debris and upon further inspection, M Works did a horrible job at fit and finish on our car.-My main concern is the front right fender as it looks like there are spots with less paint and this will lead to rust. As well as poor fender realignment.-There was also overspray of paint on our strut tower lower area, why was there overspray on a part that should have been covered?I feel like they rushed to complete the car once they received parts. Overall, not happy with their work. It seems if you have a really expensive car, M Works will make sure the job is done properly, but if you have an average vehicle, they will try to rush your car out the door to make room for more expensive ticket items, (even though a $2000 job is a lot of money). I'm glad some people had good experiences, but not for me. See photos for reference.Service: Body & Trim

  Noah Bennett
6 months ago
As a busy mom, I rely heavily on my car to transport my family safely. When our vehicle needed repair after an accident, M Work Auto Body Shop came through in a big way.What stood out to me was their dedication to safety. They went above and beyond to ensure that every repair was not only cosmetic but also structurally sound. Their commitment to keeping families safe is truly commendable.Additionally, they thoroughly cleaned the interior, making sure it was spotless and ready for my family. It felt like picking up a brand-new car.While they might not be the cheapest option, the peace of mind knowing that my family is in a safe vehicle is priceless. M Work Auto Body Shop is my trusted choice for family car repairs.

  Gurinder Bajwa
a month ago
Even tho my initial experience wasn t upto my expectations. But there were many reasons with part being delayed and miscommunication with insurance and the guy at shop I was working with. But Alex from shop did hit me up to improve on that. He was able to get in with insurance and get me money that I over payed. So I gotta give props where it due. I would definitely give it one more chance if needed in future.

  Jordan Taylor
6 months ago
Entrusting my vintage beauty to M Work Auto Body Shop was a decision I will never regret. They didn't just repair my classic car; they resurrected it.The team's knowledge of vintage automobiles is exceptional. They hunted down rare parts, ensured historically accurate paint, and painstakingly restored every detail to its original glory. The end result left me in tears of joy; it was like driving a piece of history.M Work's dedication to preserving automotive heritage is unmatched. They took the time to explain their restoration process, allowing me to appreciate the craftsmanship that went into my car's rebirth.I've visited many auto shops, but none come close to M Work's passion for vintage cars. If you have a classic vehicle, this is the only place to go for unparalleled expertise and genuine care.

  Wilson Morgan
5 months ago
I was devastated when my Mercedes had a side collision, but your team repaired it so perfectly. It's like it was never touched.

  Liam Sanders
6 months ago
M Work Auto Body Shop came through when I needed them most. My daily commuter was involved in a fender-bender, and I was worried about the repair cost and downtime. Thankfully, I chose M Work.They provided a detailed estimate and a clear timeline for the repairs. Throughout the process, they kept me informed, which eased my anxiety. When I got my car back, I couldn't believe my eyes; it looked better than before the accident.While the price was slightly higher than other shops I considered, the quality of work was evident. Plus, they cleaned the interior, so my car felt brand new.If you're a daily driver like me, M Work Auto Body Shop is the place to go. They understand the importance of getting you back on the road safely and efficiently.

  Charlie Anderson
6 months ago
I'm a hands-on guy, and I usually prefer doing car repairs myself. However, I decided to give M Work Auto Body Shop a shot for a minor repair, and here's what I found.While they did a decent job, I couldn't help but think that I might have been able to handle the repair myself. The prices were on the higher side, and I felt like I paid a premium for the convenience.On the plus side, they were professional, and the repair quality was good. If you're not the DIY type and value convenience over cost, M Work Auto Body Shop might be the right choice for you.

  Karen Chapman
2 months ago
This place is horrible. They did 0 repairs to my vehicle, which was a total loss and billed $5,000.00 for storage for 14 days and admin fees and fabricated a tow bill. I filed complaints with BBB and Attorney Generals office. Do not use them they are con artists.

  Pompeii G
a month ago
They would drive the customer's car out while the customer was having it repaired and refuse to give a clear quote before service to play the bait and switch trick. In addition, I also heard that they are suspected of encouraging insurance fraud. Awful store, please avoid it.

  Donald Banks
a week ago
As of yesterday and speaking to my adjuster I found out that the cause of delay in my repair to my vehicle came from the insurance company wanting a detail list of the cost of each part for my vehicle so it delayed my repairs and my adjuster has done his best in keeping me informed and for that I'm happy and waiting r can't wait till I'm able 2 get my vehicle and drive with the wind!!will keep yall posted with a update once I get my vehicle.im now rating this place 5 stars because after seeing my vehicle and driving it I know that Jay,Sam and Shawn did a beautiful job on my vehicle and went all out to make sure my vehicle was done properly and done without cutting any corners.Jay,Sam and Shawn thank u for doing a outstanding job!!Kudos

  Oliver Rogers
7 months ago
I can't thank M Work Auto Body Shop enough for what they did for me and my car. When my car was involved in an accident, it felt like my world was crashing down. But M Work came to the rescue.The team there was like a ray of sunshine during a storm. They were not just skilled professionals, but they also showed genuine care and empathy. It was evident they understood the emotional attachment we have to our cars.Seeing my car after the repairs was an emotional moment. It wasn't just fixed; it was revitalized. It looked better than it had in years, and they had even cleaned it inside and out a small gesture that meant the world to me.Throughout the entire process, they kept me informed and assured me that everything would be taken care of. It was this personal touch that made all the difference. They weren't just fixing a car; they were helping me regain peace of mind.I wouldn't hesitate for a moment to recommend M Work Auto Body Shop. They are more than a repair shop; they are a group of caring individuals who understand the importance of both the vehicle and the person behind the wheel. Thank you, M Work, for turning a challenging situation into a positive experience.

  Jonathan Hart
7 months ago
I had my 2016 Lexus RX repaired at M Work Auto Body Shop, and the results were outstanding. The staff was friendly and knowledgeable, and the repair quality was impeccable. I'm delighted with how my vehicle looks now, and I highly recommend their services.