Capital Towing & Recovery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Perry Blankenship
7 months ago
Just needed my very large an heavy tool box moved from my work place to home due to retirement. Driver was super cool an took his time to load an unload to make sure there was no damage to the box. Excellent job, price was very reasonable.

  ali mohamed
4 weeks ago
the lady was a nasty women at the front deckfire her asap if you want more customers.

  haley horn
9 months ago
Called up there to see about getting my ID back and the lady was all around rude and hung up on me and the copped an attitude with my baby daddy when he called about it because it is his car. She really needs fired not the first time she has gotten rude over a simple question

  Athena Yates
a year ago
By far THE BEST experience from the initial call to drop off! If I could rate higher I would. They are extremely compassionate and professional! They were so quick! I will definitely use them for all future needs!Service: Car towingService: Car towing

  Renee Hallman
a year ago
Hit an icy patch on the highway and swerved off the road. Managed to get stuck in a ditch. The dispatcher was excellent. Tow truck arrived within 5 minutes of my call and was very polite, empathetic, and helpful. I wish I could remember his name. Overall, it was a great experience.

  Eudaldo Mart�nez
7 months ago
Excellent service. D.J. is a kind and efficient guy. Thank you so much. People like that, makes the difference.Service: Special vehicle towingService: Special vehicle towing

  Michelle Fye
a year ago
They did a great job and very fair with their pricing. They answered my questions and resolved things promptly!! Hopefully, I won t need them again. But if I do, I will call them!Service: Car towingService: Car towing

  Richard Johnson
a year ago
James was friendly, professional and took care not to damage vehicle. Dispatcher and driver both made sure they offered payment and drop off options that wouldn't leave me stranded at shop destination. Very appreciative of their service.

  Becky Byers
9 months ago
I called for a tow after waiting 45 minutes on the side of a busy interstate for another company. The woman who answered the phone said the name of the company then immediately put me on hold where I waited for several minutes. When she finally came back, she asked what I needed then told me the tow truck doesn t go that far on the weekends. According to Google Maps, I was .8 miles from their location and I could see the skyline of the city in my rear view mirror. Do not call this place on the weekends if you are in a tight spot.

  Jim Tracht
7 months ago
Josh was waiting for me when I arrived did a very professional job. Highly recommend using them. My go to in towing

  Joe Abrams
7 months ago
Driver arrived on time and hooked up quickly. Great service both by telephone customer service and driver.

  Ron Szerensci
a year ago
I waited for many hours for a tow from AAA. I called Capitol Towing and they had our truck towed in short amount of time. The driver and dispatcher was excellent to work with. I would recommend them.

  may zimmer
a year ago
Waited almost 2 hrs. Took 10 minutes to change my tire and did not have a compressor on truck to add air to my spare. After all this it cost over $150. Not worth the time or money spent. I wish I was able physically to change my own tire, but I was desperate and had to have it done

  Malachai Walden
7 months ago
Overall a good service but a piece of my car did fall off nothing major so I can complain

  Andrew Bowles
a year ago
Tow driver was super nice. Called me before picking up my vehicle from the shop and was super friendly. Additionally service partners assisting me scheduling tow were wonderful yesterday

  Betty Martin
a year ago
Great customer service and professional. Capital towing. was prompt and on time and delivered my vehicle in good condition will definitely use this company and recommend this company over and over thank you for your service

  Adina Webb
a year ago
They came really quick in the middle of the night towed my car safety across town for a way cheaper price then what I thought it was gonna be. Definitely will use them and refer them again

  chad davis
7 months ago
Was asked over the phone how I would be paying cash or cardI said cashGuy shows up asks how are you payingI say cash just like I told the woman on the phoneGuy says I don't have any change sorryCost me $200 for 11 mile tow

  James Thorne
2 years ago
The guy came pretty fast and had it hooked up. I needed a close tow, maybe less than 6 miles away from where it had to go. The dispatcher forgot to say they charge port to port. That was ok, she might of just forgot. We'll he hooked up the dump truck and took it around the corner which maybe took 35 minutes total. But i went to work maybe a hour later and seen him just heading back to the port after dropping my truck. So its port to port but the driver can take as long as he/she wants to get back and make up anything.Thanks for the tow, that was just crazy to me. A hour job max time took 2 and half hours... icing on the cake, the port was only 10 minutes away give or take!

  Alec C
3 years ago
Big shoutout to Patrick! You ve got a pretty solid driver out there guys. Came and rescued me and my 9 car hauler to a safe location. Thanks so much capital for the great customer service!Service: Long distance haulingService: Long distance hauling

  Tyrone Hill
a year ago
The service was good. The tow truck driver Jason did a good job and I could tell he had experience and really knew what he was doing.Service: Car towingService: Car towing

  Heather Ridinger
7 months ago
Darryl was very nice, and it was awesome to ride in air-conditioning!

  Shannon Follins
a year ago
He was awesome and have me someInsight on a few things. Thank you so much! Will use again if needed.Service: Car towingService: Car towing

  Annette Reynolds
a year ago
Great service. Driver was extremely polite and made sure I was good before leaving my car.

  Blane Brooks
a year ago
Had a great driver and he made sure my vehicle was well taken care of. Plus they had time response to my tow.

  k3q TV l imgur,Daviduyrjfyomoo Sprouse
a year ago
Great customer service from moment I called to when me and vehicle were towed home and great prices. Highly recommend.

  Grady Davis
a year ago
Tow truck driver was knowledgeable, professional and answered any questions that I had. Would recommend company, and will use them again if necessaryService: Local haulingService: Local hauling

  Cody Richards
7 months ago
Called to ask about a box truck tow and said they don't have any available rudely and hung up on me

  Michelle Craft (Monster)
a year ago
Everyone involved was very kind. They checked in me multiple times and it took mins once they arrived

  Andrej Trpkov
10 months ago
If they say 30/40 min, be prepared to wait for at least 2 hours.