Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Its Me
2 months ago
Went in for brake pads & rotors. Nathaniel was very helpful and kind. He patiently worked with me to get the best prices between in-store prices and online prices. The rotors were heavy for me to carry, he helped carry them out to my car. We need more people like Nathaniel in the world.

  DK Alshawabka
2 months ago
They will definitely hook you up with the Great customer service that you deserve and Marit thank you very much for all your time they are very great people!

  Ericka Bland
7 months ago
Soon as I walked in they was very nice and ready to help. Customer service was great compare to the other ones I've been to. Made sure I got the right pieces and lights . I was very satisfied.

  Kent Blazier
5 months ago
The employee on duty was very helpful and helping me find the right blinker light bulb for my truck.

  Dana Messer
2 years ago
Very knowlegable, friendly, fast and fair pricing. Helped me pick out what I needed for my oil change.

  Darell Stollings
11 months ago
Better than the last time due the fact I finally got a return on one of the 4 taillight connecters that are the wrong ones for my 2004 Chevrolet Silverado , I didn't get cash but a card which is better than parts and can't use , Thank you

  Brenda Hollar
a year ago
Kelli is awesome she helped me get all the parts and supplies I needed to do repairs on my vehicle. The staff isgreat. The guy that helped me was Nike I think ,he really knows his stuff unfortunately I'm not sure I got his name correct.

  Dan Roo
a year ago
Great visit staff was very helpful and allowed my buddy to charge his battery up a couple different times tried to help us troubleshoot and even pointed Us in the right direction very clean store very nice staff will return

  carlos lopez
a year ago
customer service is terrible and management is worse. had came in to pick up an online order, the website said it was in stock but when i got there, Alex Q. told me it wasn't there. proceeded to refuse to help me look for my part elsewhere and even canceled my pick up order after i told them they should know how to do their job. lost my 10 dollar online coupon. WILL NEVER BUY FROM ADVANCE AGAIN. Went to autozone where they had my part and signed up for their rewards instead.

  Seville Bates
6 years ago
I was pleasantly surprised when I had called this store yesterday and spoke with John, who agreed to match the price of a competitor for a similar battery if I needed to purchase one. That was great news! I came into the store on the following day and Ray assisted me. He inspected my battery and cleaned the heavy corrosion on my battery cables. Ray then tested my battery, starter and alternator. Although the battery voltage was a bit low, both the alternator and starter tested ok. We had determined that I was letting my car sit for days at a time without starting it. You must start your car periodically for the health of your charging system. It CAN AND DOES make a big difference. Ray did not recommend that I purchase a battery right now. Instead he suggested that when I have the car serviced next time, that I have the alternator taken off and tested BEFORE purchasing a new battery. Good advice, great service and a savings of approximately $150. Thanks to Ray, I am happy for now!

  Jalenna Dudley
3 years ago
Shout out to Christian who works there! He helped us with power steering fluid suggestions, was professional and knowledgeable. He also pointed hubs and I in the right direction for a mechanic that was fair and got the job done!

  Eric G
3 years ago
Love the nostalgic oil cans and transmission fluid cans on the top shelf! Keep going with that theme.. Get a couple used white wall slicks with 60s era aluminum racing rims and hang them on the wall.

  Deborah Walker
a year ago
Everyone is so helpful. Alex changed my lights and was so sweet to my two year old granddaughter, who wanted to help.

  Johnny Vaught
2 years ago
It would be a whole lot better if your die hard batteries lasted longer than 3 months at a time

  jacob balzer
a year ago
dumped used oil this sunday a.m. and the 2 guys in there were awesome!

  Donald E. Henderson
3 years ago
Purchased over $300.00 online, said would be ready in 30mins.would send me a email confirmation got to store and still no comf.guy said what's your name, I have it right here just pulled it battery and wiper's-yes sir.

  Eric Russell
2 years ago
Went here to pick up a package from UPS staff were nice and helpful as per usual in an advance auto parts store was in and out in under 3 minutes.

  Joseph Williamson
2 years ago
Absolutely great, cassandra was wonderful we had a lil hard time finding the part numbers but she handled it great

  April Sharrer
5 years ago
This place is so racist and the workers don't know anything about cars even though all they have to do is put the car info in the computer and it does it all for u I went there today 01/26/2019 to buy oil and filter for a Dodge and the girl working there said she could not sell me oil and a filter cause u r Muslim so I tried to contact their corporate office but I was told I would have to wait til Monday I even explained what had happened to me and they still said I would have to wait till Monday morning and call back and gave me a six digit code to give to them when I call back so if u do not want to be decremented on please do not go to this store it is 3511 sullivant ave Columbus Ohio 43228 very poor service

  Stacy marie Fortner
3 years ago
The employee stole my husband's phone right off the counter. Than there 800 number never returned our phone calls. Trash

  Melissa Coleman
a year ago
Staff is friendly. Marcus has excellent customer service skills.

  Jamal Mahamud
6 years ago
Very helpful people,who would do their best to help you get what you want and explain things in a friendly way.

  Aaron Serfass
5 years ago
Convenient for basics, sometimes there's a wait to pay for your purchase if there are a couple of other customers. Stock can be limited at times.

  Trey Blankenship
a year ago
Ever since Cassandra left this store is horrible don't shop here anymore!!!

  Brayan Samayoa
a year ago
Very good service I made withdrawals at the door

  Rick Noggle
3 years ago
At first they were great, helped me with what I needed even brought it my dog some water.

  Josue Urena
3 years ago
Been a loyal Advance auto Parts customer for over 15 years , until I met with Skylar from this store , the worst attitude not willing to help and at the end he treated me as if I was a thief should get fired with that attitude if you don't want to work then go else where to make money.

  Judy Cameruca
5 years ago
They are so nice...helpful. Kristina was my helper. She was excellent.

  Mohamed Mawie (Mawie)
7 years ago
Good customer service might not be able to get parts same day unless you travel somewhere else

  China Doll
5 years ago
Very nice and friendly employees always there to help thank you very much