Wilson & Sons Auto Repair

3.8 (78)

  201 E 228th St, Cleveland, OH 44123
  (216) 732-3000
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julie Ludwig
3 years ago
Jim, Mike, and the rest of the Wilson Auto crew are friendly, professional, knowledgeable, and honest. We have been taking our cars to them for routine maintenance and repairs for 2 years now and recommend them to anyone who asks. They are trustworthy and don t price gouge like other big-name shops. We can t say enough great things about this shop!

  james steen
a year ago
Got my brakes and rotors done here, spending $600, price isn t bad, but the quality of work is not that well and after about a few months of driving my car my brakes started to pulsate when coming to a stop, on several occasions I reached out to have my brakes checked out, I mean making appts and showing up to find out that my ca would ve be seen, the appts being set where for a week out, in all the ONLY MECHANIC THERE IS .. is flat out careless and they will not honor the warranty that is paid for with your service as told when purchased!! The mechanic was careless about losing a customer, I will not return and I know for sure when JIM was alive and running that place he did well by his customers!!! Sad that this place has fallen to pieces with him gone! Don t waste your time and money here!!Service: Brakes

  Patrick Henry
7 years ago
I have taken my car to Jim Wilson for servicing since 2003, and never been disappointed. He is honest, and hires men who share that bedrock virtue. Prices are fair. Work is excellent. If there is ever a problem, all can be sure he will stay with the repair until it is done with satisfaction. Wilson Auto Clinic is a rare and treasured resource.

  jajwinder singh dhillon
10 months ago
Took 3 weeks to fix my car and still not fixed but charged 800$. Be aware about this business.Service: Engine repairService: Engine repair

  James Casey
3 months ago
Great business. It's now closed as of 11/30/2023

  Aneesah Fleming (CSC LLC)
2 years ago
They did not fix my car correctly. I went a second time Dave claimed he didn't see anything. I had to take it to another mechanic to fix what they did. Tried to get a refund very rude Dave did nothing to rectify the issue. He is abrasive and unprofessional. Never take your car thereService: Steering & suspension repairService: Steering & suspension repair

  Yvonne Reed
7 years ago
I brought my vehicle to get repairs when engine light came on. They fixed it 3 times at $90.00 a pop. It was never fixed correctly. So I took it to Ford and they fixed it right the first time and that particular issue was under warranty, no charge. I just can't trust Wilson's anymore.

  Daniel Reynolds
7 years ago
Fantastic experience, friendly, flexible, and affordable. Had my Titan serviced here twice, dead battery and faulty window actuator. They replaced the battery and reset all my sensors and quickly replaced my actuator. Hard to find a hard and honest shop, but this is one. Highly recommend.

  First Nom
4 years ago
Incredibly unprofessional service. I brought my vehicle in and was told that a mechanic would take a look at it that afternoon and call me back with the details and what needs to be done. I looked up their hours online which say they are open until 7. Well I waited...and waited. By 6pm I went ahead and called them myself, but got no response. I paid for a cab to take me back to the their shop only to find that they'd closed before 7pm. I go to my car and find in UNLOCKED and apparently someone had gone through my belongings as I found items from my glove compartment on the floor and the compartment between the seats open and rummaged through. I thank God that I did not leave my valuables in the vehicle. The next morning I called as soon as they opened and was told it would cost "six seventy five" to fix the brakes. I said "I'm sorry, did you say six hundred and seventy-five dollars?" The response from the fool on the phone was, "well it isn't six dollars and seventy five cents." I promptly walked back to the shop in the rain to pick up my vehicle. When I told the man my car had been unlocked he swore they locked it and someone must've broken into it.... Sure, that sounds like the truth. SIGH. The incompetence and irresponsibility of the employees at this shop is astounding! These people aren't fit to even fix a bicylce, let alone a motorized vehicle. Bring your car here at YOUR OWN RISK. The former owner Jim has retired and this place is a disaster. You have been warned. I seriously encourage you all to take your business elsewhere.

  Stephanie kelly
3 years ago
I will only come here for my car needs. Just recently I had a weird sound coming from my car and was really nervous about if it was something expensive and serious. Steve looked at my car today and found out it was just a minor movement of the exhaust. My car is running like brand new. Would have never thought something like that would make my car sluggish and have the intimidating sound. I m on cloud 9 with how happy I am with my experience. Thank you so much Steve!

  mark poplawski
2 years ago
First time taking my car these guys. And my experience was very positive. Staff there were knowledgeable and courteous and kept me up to date on where my repair stood. Will certainly take my car to this shop in the future.Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Amber Kara
5 years ago
Jim has always fixed the cars in my family. He is amazing and values his work. Work gets done in a timely manner and prices are very reasonable!!

  SHE S
3 years ago
This place is great!! Always has been! They take care of what needs to be done! Very trusting of anything i need done to my car and affordable!! Love these Guys

  Synical
2 years ago
Won't be getting my car serviced here again. I've been getting regular maintenance on my vehicle here for the past 2 years. That's changed as of 11-2-21, I went in to get my brakes looked at, after getting a $1000 dollar brake job a month ago, when I brought up the warranty the mechanic seemed to have an attitude we probably why I ended up with broken keys and that I need to get fixed so my car can actually start and a repair bill for the brakes. They didn't offer to replace the keys or give or take something off the repair bill when they're the ones who broke my key.Services: Brakes, Oil change

  Jerry Beck
7 months ago
Reasonably priced. Good communication. Dave does good work.

  B A
6 years ago
Jim is an amazing human being......very honest and does quality work. prices are fair and he explains everything to you. I highly recommend this company for all your auto needs.

  Larry Corethers
4 years ago
I brought my car here on a Friday to get a diagnostic and for them to tell me why it s running hot. I was called back a few hours later and told that I needed a head gasket and I left specific instructions that I want everything written down that was wrong with the vehicle. I was even given a quote on how much to fix my head gasket and told that they could start on it Monday. I came to pick up my diagnostic the next morning(Saturday) only to be told they would not be able to do the work and the only thing I got was a quote paper stating that I need a head gasket. I went to a shop to avoid this type of unprofessional service. Not to mention I said tell me everything that s wrong with my car so if u won t fix it I can go to someone and already have a diagnostic. Save your time and go somewhere else

  kimm kinsella
7 years ago
Jim and the guys at Wilson's are great. His prices are fair, and everyone is down to earth and friendly. I have been going there for the last 6 yes and never had a bad experience.

  DEW W
4 years ago
I have had multiple services done at this establishment, and at different times... Have always been treated well and fair. Would recommend this place to anyone. Great job Jim, and thank you...

  Rosez Rgreen
3 years ago
Great service! I will always come here for my car. Very professional and fast. Good prices too.

  Emma Duren
a year ago
Professional and courteous. Reasonably priced and upfront with pricing. Comes in at or below on the price. Great job on repairs.

  Marybeth Kelly
3 years ago
Jim has become a member of our family! We've been going to him for our cars for over 25 years. If there is one person who you can trust with your car - it's Jim!Services: Electrical, Brakes, Oil changeServices: Electrical, Brakes, Oil change

  Jmann 03
2 years ago
I love it... the most reasonable, friendliest, and honest mechanics to ever service your vehicles.

  mm ll
4 years ago
My husband has been going here for forever so naturally when we got married I started going. Jim is the best

  theresa taylor
a year ago
My name is Teresa Taylor I need assistance with trying to put air in my tire the gentleman was fantastic great personality thank you

  Amanda Calabrese
2 years ago
Excellent repairs at a fair price by mechanics who care about the quality of their work

  Gabrielle Curgil
2 years ago
I called to get an estimate or possible information and they were absolutely unhelpful and rude

  darryl lewis
4 years ago
Great prices and service for oil changes.

  John Deatsch (Cowboy)
3 years ago
Always honest & great prices! Wouldnt go anywhere else!

  Barbara Cartwright
3 years ago
I like the people there...but my breaks are still grinding after a month of installation

  Opening Hours

Monday 9 AM-5:30 PM
Tuesday 9 AM-5:30 PM
Wednesday 9 AM-5:30 PM
Thursday 9 AM-5:30 PM
Friday 9 AM-5:30 PM
Saturday Closed
Sunday Closed

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