Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  N Rhudd
3 months ago
Walked in yesterday to get one tire after getting a flat and the staff was extremely nice. Brian and Deandre were helpful and Deandre was able to find me a tire on clearance!! Even when just walking through the store and in the electronics section the staff was helpful and pleasant!! Haven t experienced this in a Walmart in a while!!

  Emma Slinkman
6 months ago
Very irritating experience. I went in yesterday to try and get an oil change/tire rotation. They said they didn t have any workers but to come back at 7 a.m. the next morning and there would be people able to do it, so that s what I did. Walked in at 7 the next morning to be told that all three of the auto shop workers called off and there was no one able to do it. The only reason this review gets two stars and not one is because the people working the desk were helpful and pleasant both times. I guess if you don t need anything done to your car then go here but if you re looking for shop work on your car, avoid this place at all costs.

  Arneda C
3 months ago
The Auto Care customer service is amazing they are so kind and helpful I truly appreciate everyone. Angelee is so pleasant and caring they all deserve a raise.

  Angelee Gill
3 months ago
They did a great job on my tires . And the staff was helpful.

  David Chong
2 months ago
Had a flat tire and they were kind enough to put me in a spot despite scheduled appointments

  Keith Whitfield
4 months ago
They changed my oil and topped off my fluids. I was low on antifreeze, I am glad they cought that.

  tanya Smith
a year ago
I must say that the service was great and the fact that 2 people called off during the time I went, it made it hectic for the attendant because he had to check everyone in and service cars at the same time until someone came in to help. He had a pleasant attitude and even though people were short with him, he never got out of character; I really commend him (Joshua) for that...very professional!

  Tabitha Miner
a year ago
Service was great but people were greater. Terry needs a promotion yesterday because he was AMAZING Took care of me and my car in a timely manner and what he couldn t fix immediately he made time for later in the day BLESS THIS MANS seriously if it wasn t for Terry the entire establishment would come crumbling to the ground 10/10 service if every mechanic was like Terry the world would be a better place Seriously @walmart don t let his talents go to waste give him a better title and more money because DAMN you are lucky to have him Service: Auto tire replacement

  Alec Senkowski
a year ago
They literally do not answer the phone. After ringing for 3 minutes, it transfers you to the fitting room phone and the person says that all they can do is try to transfer you back. Would not recommend. Surprisingly, steel yard location was phenomenal!

  devon Beilis
2 years ago
I had the pleasure of dealing with dave the manager there over the phone. Was pleaseant really nice and very helpful. Had me come in for 4 tires that i needed. Get there and Mr.hau is the man to take care of my car. He gets into my car redlines my engine at 8000 rpms. Then stalls my car 3 times because he couldnt drive stick and put into reverse. After dealing with the car and getting tires on he then sends my car forward into the shop several times trying to reverse and stalled 2 more times. Everyone refused to get him out of my car and laughed saying everyone there knew how to drive stick and had to just get used. To it. In all my years of machanic history ive never once seen my machanic or any machanic stall out a stick shift car 5 times in 1 hr. Very unhappy and very worried about my clutch now. Technitions should let there boss know if they cant drive a 6speed transmission carService: Tires

  Ingrid Perry
10 months ago
I truly don't know why they come into work just to tell customers that they don't have workers so don't open the department if it's not fully operational.

  Chrishane Davis
2 years ago
I got my oil switched to full synthetic. Price was good and it didn't take that long friendly staff. I suggest not to get any services if you are in a hurry. This is not a 10 minute oil change place. Good quality work for half the price !!

  Frank Estergall
6 years ago
I'm only giving them 1 star because I can't give 0. Actually, if I could, I would give them negative stars. This is easily the worst place I've ever had a tire done. I took 1 tire, already taken off the car, 4 hours later the job wasn't even started, let alone done. Only after I got there and complained did they start working on the tire. I recommend that you avoid this Walmart at all cost.

  Jake Likewise
4 years ago
I have had two experiences with this specific auto center, both are worthy of one star. In one instance I made a 1pm APPOINTMENT to have my tires changed. I showed up on time, and was told they would not get to my car for another hour. I tried to be lenient, but what is the point of making the appointment and showing up on time if Walmart doesn t honor or value your time? I had to wander around the store for an hour until I finally decided to take an Uber home. They told me the tire change would take one hour. I didn t hear a word from Walmart until just after 5pm! Absolutely unacceptable! Are you expecting your customers to wait in your store for 4 hours for a tire change? If that is the case, change your policy and set the customers expectations that it will take a full work day to put 4 new tires on even with an appointment. On top of this, a lug nut went missing on the rear wheel after a month...are you serious? That is unsafe!My second experience with this tire center was equally upsetting. My newly painted wheels came back with severe nicks and paint chips! Okay, I can accept nicks around the outer rim of the wheel as that s where tools are creating metal on metal contact, annoying, but I ll be lenient. The problem is that my wheels were nicked and chipped on the front face of the wheels closer to the center of each wheel and they didnt ask if I wanted to replace my valve stems! I did want new valve stems...Why is that acceptable?Overall, I couldn t recommend this place any less. Terrible experiences.

  Amy Bell
4 years ago
Place is HORRIBLE when it comes to their customer service and their auto care service! They had my car for 4 hours and called me the last hour saying they couldnt even fix the problem. Told me I need a new tire and they didnt even have my tire size! I had a flat tire I asked could they at least put my donut on so I wouldnt have to ride with a flat with my 1 year old in the car and they told me no. NEVER AGAIN! I wouldn't recommend this place if it was the last place on earth to get car service done! Took my car to Tire Depot on Pearl and only took them 30 minutes!

  Katherine Cermak
3 months ago
I have called off and on and no one answers

  Renee Benning Alexander
2 years ago
Never a poor experience at the steelyard Walmart tire center.... excellent customer service... purchased a set of tires ... took less than an hour... in fact I was shopping when they called and said your car is ready...I do not like the steelyard... but due to travel / convenience I chose that Walmart... I have gone to tire center once prior and all of the personnel were professional and courteous... never ever waited for service but if course I only make appointments if I am the first one... and the other time I was a walk in and arrived before auto center opened......my advice... try for yourself... I mean even drs appointments don t always work out in a timely manner if you are not the first one... thanks Walmart for service and price and unsolicited diagnosis about tire rod... I left you and went to Bubbas on rock side road and they were surprised I made it... they kept my vehicle and took me home fixed it 2 days later and I am safe ....forget those poor reviews from people that are just discontent with their lives and need attention by complaining

  cakeboy2003
a year ago
The guys worked hard and fast so I didn't have to wait long I'm going to come back and get my front tires next only getting my tires from Walmart's.

  Steven Douglass
4 years ago
Is zero stars a thing? I had ONE tire that needed to be patched or replaced, got told one hour two separate times, and four hours later I still have no idea what is going on. This should not even be considered a functioning auto center. Might as well be closed.

  John Thomas
2 years ago
It was really great. Very polite, great customer service, and they honor their purchased insurance. Got a tire and it didn't cost me a dime.

  Sarowar, Md Golam
5 years ago
I would rather give negative, extremely poor management. Waiting for 5 hrs for oil change, first time in my life, I asked them how long it may take, the Chinese guy kept quit. Will never be there anymore.

  Debra Mccants
2 years ago
I give them a five because they were very informative and the sales person that I had in the store he gave me information that I would not have known and directed me into a different path which is more beneficial to what I needed

  Nina Hindu
2 years ago
They replaced my tire for free. Tried to charge me. I had to let them know again i am under warranty.

  PARZIVAL POWER
a year ago
I would have given them 5 stars but I had to return for a minor issue on their part. All in all, can t beat the service or the price!!!

  Chandan Shah
9 months ago
Always excuse you don t need to work here shut down all different people tell different way

  Brejah Hipps
2 years ago
I ordered tires they told me my tires were being delayed one day then the next they were arriving I made an appointment to get them installed before I can go get them installed I was receiving an email saying that they were picked up and I never picked them up or got them installed super unprofessional very inconvenienced will never order from them again.Service: Tires

  Rae Kai
a year ago
Yep. Everyone saying they don't answer is correct. Been randomly calling for over a week and STILL no answer. LOL! Wild.

  rafael alarcon
2 years ago
They did a good job for the service i requested...the only downside is that there is only one associate assisting a bunch of customers. that makes the waiting time much longer.

  kenneth render
a year ago
Waaay better service than all the rest!!! And prices blows dealerships out the water!!! I'll never go to the dealership again for tires or tire services.

  Donna Williams
2 years ago
It was hard to get a representative for the auto care department and the results were negative for the auto parts that I was trying to find the representative was not experienced or had any type of knowledge of automotive parts