Tradewinds Motor Center

4.6 (888)

  15315 Lorain Ave, Cleveland, OH 44111
  (216) 331-4512
  tradewindsauto.com
  Claimed

Auto repair shop Auto body shop Auto painting Used car dealer Car dealer Car repair and maintenance service

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chase Rashad Stancle
6 months ago
The customer service was personable and warm. They were courteous and helpful. The salesman, (Robert) made me feel like family and worked diligently to close the deal. I am glad I purchased from them. My one critique would be that their team as a whole could do better with internal communication. There was some confusion with delivery which resulted in me flying out to pick up rather than having it delivered. It worked out but the confusion resulted in some stress on my part. Overall though, this was a great experience. I recommend for sure. Ask for Robert!

  Robyn Mckay
4 weeks ago
A great environment and welcoming staff. I had a great experience with Robert getting all the necessary information about the car, pricing, and leasing process. He was very knowledgeable and attentive. He is a great sales consultant and being a young buyer he never made us feel uncomfortable and made us feel more confident in the whole process.

  Rychard Bochacki
2 months ago
What a great experience I had there they welcomed me with open arm like I was family and made the experience of buying a car non stressful. Robert my sale person was really knowledgeable on the vehicle that I was looking at. I do recommend Robert as your sale person he really made this experience amazing shopping for a car. Rachel the finance manager really worked hard to find the right loan for me. That right there show me how hard they worked for me to get the right loan. I do recommend them for your new future vehicle

  S Lee
2 months ago
Robert was a fun sales person. All of the staff were approachable and friendly. Highly recommended. Great environment! Very happy.

  Fernando Luis
a week ago
All the staff are very attentive and especially Lamar was great with us! I really appreciate it!

  Zandea
a month ago
Let s get to being honest here I love it there very clean professional nice presentation and set up cars are amazing looking and the staff are all very nice well groomed dressed and up to par ROBERT who was my sales agent he was the best I ve ever worked with I wish aww car sales men were like him respectful funny very educated about the vehicles and very VERY PATIENT when I tell you that man is the BOMB . Com he is what he is he worked with me for like almost two weeks DAY IN AND DAY OUT IM TALKING 12-1 AM type of time sending documents making sure they were right clear clean cut could see everything he was just a pleasure to work with the owner was also very nice welcomed me to the family gave great advice and was very educated in his company and what was done needed to be done expected and I respect that I never had that much fun buying a car and being in a car arena as much as I enjoyed this experience I m never going anywhere else I m HERE YOU GUYS ARE STUCK WITH ME SIGNING OUT ZANDEA VERY SATISFIED CUSTOMER AND NEW FAMILY MEMBER

  Jason Turner
a month ago
I live in Vermont, but found a listing for an Alfa Romeo Stelvio at Tradewinds that was fairly priced and was the vehicle I was looking for. My sales rep Josh was wonderful to work with, made the long distance transaction smooth before I arrived, and even picked me up from the airport when I came to take delivery of the vehicle. I couldn t ask for more. The experience at the dealership was professional, courteous, and efficient, and the vehicle was as promised and described. I would highly recommend this dealership for a high end vehicles and great customer service.

  Nuru Shmet
3 weeks ago
Robert was terrific, helpful, patient, and a nice individual all around, for which we are grateful. We're still looking for a truck after all this time. Visit Tradewinds if you want someone who will be there for you every step of the process and genuinely appreciates what they do!

  Derrick May
a month ago
I recently bought a car from Tradewinds Motors. After reading some good reviews I decided to make the drive and check them out.Im so glad I did, the customer service was great, the salesmen were awesome .They weren't pushy and very helpful. They also got me financed with less then perfect credit. The entire team was great.I was able to leave in the car I wanted.Thanks again to everyone at Tradewinds.

  Farhan Ghous
3 weeks ago
Thanks to John, we had a fantastic car-buying experience! John was really helpful and honest with us from the moment we stepped in until we left! I can't say enough amazing things!

  Stephanie Lesage
4 months ago
Rachel was fantastic! She helped us understand our options when it came to financing and down payments. Tim was also very helpful and gave us a lot of good information, very kind! We drove 6 hours to get our vehicle and it was great to have such a wonderful experience. I certainly recommend purchasing from Tradewinds Motor Center!

  Alex Wagner
2 months ago
This place is the worst. My daughter bought a car from them a month ago. We got 15 minutes away from dealer and the said driveline error. Called Robert our sales person, he told me Tim the gm said to see what issue is and he'd make it right. Took it to a specialized diesel the next day and it had all kinds of stored codes. Got an estimate for repairs. Now Tim says he'll call and doesn't. They don't respond and they don't try to resolve issues. Next step is Better Business Bureau and legal counsel! These issues were stored in vehicle prior to purchase. Please save yourself money and heartache! DON'T BUY FROM HERE!!!!!!!!!!!Stay away save your money. They blocked me on Facebook!Check out BBB complaints. I'm not the first!!!!

  SPEM FIT By SHONNI T. S.
a month ago
I was totally disappointed when my 2010 Kia Forte had to be put out to pasture after 15 years of being the best car ever however, Tradewinds saved the day LITERALLY! Not only did they take my Kia as a trade, they also assisted me in getting into a car I had always wanted (Mini Cooper S). The transition wasn t as smooth initially due to communication, needed parts etc however, Rachel, Chad and Tim made it happen for me. Tim was also compassionate and allowed me to borrow two vehicles so I could continue my work as a Home Travel Nurse, until my car was ready for pick up. Thanks to the team for going ABOVE AND BEYOND in helping me during a difficult time. You all ROCK !!

  JASON MATHEWS
a month ago
Very unprofessional staff. Don't expect them to follow up with you at all. Visited the place and test drove an alfa romeo, made an offer on it in person and sales rep Josh said he'd get back to me on it as it was end of day. Couple days passed and never heard back, had to reach back out myself to get an answer. Wasn't like I lowballed them, just noticed it needed new tires and rotors. Wouldn't budge on price which was fine, but either way out of respect would have appreciated a response. I was interested in a different alfa at that point. Came to an agreement on the price with I assume the manager Tim and went over the numbers on the phone with Rachel..had some small questions about payment and warranty and said she'd get back to me. Never heard back again. No emails or text. Days later as I got busy with work I decided to call, at this point noticed they increased the price of the car online, Rachel said someone just walked in to buy it and would "get back to me". They knew I had planned to make the trip the next day so I wanted an answer. Again no response. Had to call myself to hear it has apparently sold. Worst car buying experience I've had and pretty low business practices.

  Jessica Painter
a month ago
We are so grateful for Robert, he was amazing, helpful, patient and all around a good man! We have been looking so long for a truck. If you re looking for people to help you all the way and genuinely love what they are doing go see tradewinds!

  Martin Iser
5 months ago
Exceptional Service and a Family-Like Atmosphere at Tradewinds Motor Center!I recently had the pleasure of purchasing a vehicle from Tradewinds Motor Center, and I must say that my experience was nothing short of amazing! From the moment I stepped onto the lot, I was greeted by a team of professionals who went above and beyond to ensure that my car-buying journey was smooth and enjoyable. I wanted to take a moment to highlight some outstanding individuals who made this experience truly memorable.First and foremost, I would like to express my sincere gratitude to Rachel, my saleswoman and finance specialist. Rachel's exceptional knowledge and expertise were evident from the start. She took the time to understand my needs and preferences and guided me through the entire process with patience and professionalism. What truly impressed me about Rachel was her genuine commitment to my satisfaction. She didn't try to upsell me or pressure me into making a hasty decision. On the contrary, she even went the extra mile by calling to negotiate a lower APR for my pre-approval. Rachel's dedication and personalized attention made me feel like a valued customer, and I truly appreciate her efforts.I also had the pleasure of interacting with Tim, the manager at Tradewinds Motor Center. Tim's warm and welcoming demeanor created an atmosphere that felt like family. He took the time to connect with me on a personal level, genuinely cared about my needs, and ensured that I had a positive experience throughout. Tim's commitment to customer satisfaction was evident in every interaction, and it was refreshing to see a manager so involved and invested in his customers' happiness.Additionally, I would like to recognize Robert, another salesman at Tradewinds Motor Center. Robert played a crucial role in getting my vehicle ready for delivery. His attention to detail and dedication to ensuring that everything was in perfect condition before I drove off the lot were commendable. Robert's friendly and personable nature made the entire process even more enjoyable, and I felt confident that I was in good hands.Overall, my experience at Tradewinds Motor Center was exceptional, and it was all thanks to the outstanding team of professionals who went above and beyond to assist me. From Rachel's expertise and personalized attention to Tim's warm and familial approach, and Robert's attentiveness, every aspect of my car-buying experience was handled with the utmost care and professionalism.If you're looking for a dealership that values customer satisfaction, provides top-notch service, and treats you like family, I highly recommend Tradewinds Motor Center. They have an incredible team who will guide you through the process, ensuring that you drive away with a smile on your face. Thank you, Rachel, Tim, Robert, and the entire Tradewinds Motor Center team for making my car-buying experience a truly memorable one!

  Jessica Vargas
4 months ago
The Gentleman that helped me Robert has a outstanding personality! it was like chatting with family really looked out for my best interest! I give him 2 thank you Robert and can't forget the big boss Tim! Thank you God bless

  brittany davidson
4 weeks ago
Tradewinds has beautiful luxury cars for affordable prices ! Nice owner and a great staff !

  RobynHood Living
5 months ago
Robert, Robert, Robert! Go see Robert at Tradewind Auto! He took care of me and my partner from the first moment we walked in. He was so attentive, knowledgeable and had a great sense of humor.There were a few glitches but Robert came through like Superman and saved the day.Robert also told me if I had any questions about my Tesla to give him a call. He has been true to his word, even after the sale!

  Paula Rudick
4 months ago
There are so many places you can buy cars nowadays with social media being a prime focal point in all of our lives. Tradewinds Motor Center truly is a gem in the world of vehicles. They have vehicles that fit your budget and will fulfill your pursuit to find your dreamcar!! Honest sales staff that make you feel comfortable throughout the entire experience. The attention to detail you witness and impeccably detailed cars that make you say, "Wow!" Thank you Robert, my rock star salesman who was such a personable and relatable guy! I traveled 3 hours to see an amazing vehicle and it was worth the trip! If you are like me, and want the best service from start to finish, you will get the red carpet treatment at Tradewinds Motor Center. They have some one of a kind exclusive finds that you will not see at any other car lot. Thank you for my new vehicle, you guys are the best!

  Mervat Khafaga
3 weeks ago
Honest and great communication. Fixed everything we wanted and needed. I feel like I got a great deal and fair price. Robert was great!

  Megan Ditmore
3 months ago
By far best car buying experience I ve ever had. Tim was amazing and helpful and Rachael knocked it out of the park!!! 10/10 I d buy from them again!!

  shaina adams
2 months ago
Come see Chad he did a great job getting me in to the car I wanted. I really appreciate everything he has done I will recommend him to all my family and friends thanks again Chad

  Anthony Bowen
3 months ago
I just purchased my 2015 Ram from TradeWinds.Rob was my salesman and he is great they work with me.had me in and out at a very reasonable price I will tell everyone who is looking to purchas a vehicle.

  Demetria Scott
5 months ago
My whole experience with Tradewinds including Robert was wonderful literally phenomenal. From the inquiry about the vehicle I wanted to driving off the lot. I appreciate the Tradewinds family dearly keep up the good work! 15/10!!!!

  Kelsey Korthal
a year ago
i drove 3 hours for my toyota camry and am happy with it. Lazar was very helpful, responsive, and answered all the questions i had. it has been difficult to get ahold of them and get answers after purchase though regarding warranty and a missing piece they said they would cover. otherwise, it has been a good purchase

  Katie Tatro
6 months ago
So Amazing I had Rachel she was such a sweetheart and made sure I didn t leave disappointed Thankyou so much

  MYRIAM NEGRON
a year ago
My experience with Tradewinds Motor Center was excellent, I can tell by my own experience with other auto finance , that Tradewinds was fast and efficient I got my loan approved really quick, and with the help of a young and well trained his name is Matt Wissel, he is my service manager.Thank you so much Matt and Josie for helping me out, getting my dream come true my new 2016 Mazda CX3 I love my carI recommend this place to buy your next new car

  Betty Sanderson
3 weeks ago
Robert was excellent, helpful, patient, and a wonderful man overall, for which we are quite grateful. We are still in search of a truck after all this time.

  Jaydavonte Gale
a month ago
Was very nervous about getting approved Brittany was helpful and help me get approved best salesman I dealt with

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-5 PM
Sunday Closed

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