Signature Auto Glass, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  randi mixer
a month ago
Got my back window put back in in about 30 mins or so. Great customer service, will go back in future if needed

  Alex DeFraine
a day ago
Sean and his coworker were great. Very quick, cleaned up broken glass they didn t have to do, put a new clip in my door panel that was previously broken.

  Sean Wargler
a month ago
I just want to say thank you for putting my new windshield in. They did a really good job and just want to say thank you to Sean to and his partner.

  Kathy Mayfield
3 months ago
Very helpful during a stressful situation. Was able to repair the back window in my suv however the back wiper came off during install.

  Marion McMichael Jr
a month ago
Great work and service for a very reasonable fee

  Gladys Soto
5 months ago
So kind, and professional, he is the bestwill highly recommended to any one looking for this service. Well Done!!!!

  Foreman D
11 months ago
The people that I have come in contact with over the phone and in person have all been great. I've had to replace two windows recently, owning a Kia, everyone is trying to steal it.For each window, it took around an hour, and they vacuumed my car out pretty well. Their prices are lower than some, but the work has been great so far. Just be aware of the parking. There is little to none if busy. It's better to call ahead, so they'll be expecting you. The waiting room is comfy, and wifi is available if you ask.

  Nichole Spencer
8 months ago
Very professional!Priced very reasonably!Got me in even though I mixed up the times of the appointment! Very thorough with instructions after he installed my new windshield!

  Takisha Corbin
5 months ago
It only took 45 minutes to fix my window and they cleaned up the glass from my broken window and price was reasonable.Service: Auto side window replacementService: Auto side window replacement

  Niki Patel
a year ago
I had an excellente experience here!Scott was really nice and helpful. He seems like a really honest person. He was prompt, professional and very courteous. Thank you for replacing my glass so quick and for a reasonable price.Service: Auto side window replacementService: Auto side window replacement

  Chenwei Tang
a year ago
They are awesome! Very nice people. Cheaper than others and great work! Some of the stickers and the dash cam were absolutely melted into the glass (I ve tried) and they somehow managed to scrape and re-attached them to the new windshield. Miracle.

  Alex Express, inc
a year ago
No stars, I have recommended them to many of my friends but now I am totally disappointed, and I owe them an apology if they went through the same thing as me. We have used this service for the last couple of years for our semi trucks and cars. The price was acceptable and as it was agreed from the beginning. The last two times the price on final bill was higher than agreed. This time we were ready for it, and we wanted to be sure that the price would not change. Kaydi ( I apologize if the name is not spelled correctly). She confirmed to us a couple of times, the price of $287 for a SEMI truck and $222 for my F-250, Including tax. When the guy showed up, the price for the truck was $374. Manager Jenna told us that the price changed because the vendor that supplies them did not have a windshield, so they ordered it from another vendor where it is more expensive. And he convinces me that they called me and informed me about it. Which is not true. My wife calls them again to confirm the reason why the price was changed, before we post this review. She talks to Lisa, who again returns the price to $287 and explains that there was a mistake, and if we want the technician to come back. Since we had canceled everything. My wife calls me to confirm if I want them back, and then calls them again. Lisa tells my wife that she was just about to call back, to tell us that the manager Jena does not allow the agreed price, that the price is $374. And the only thing she can do is apologize to us for that. I "understand the reason" that the price is higher, but should we have been informed about it on time. Could they have asked us if we accept a different price? We didn't send the truck on the road because of that. If the price change happens for the first time, we would agree to fix it and pay the amount they are asking for. But if it is the third time, then doubt arises. My advice : ask the technician before starting the job. How much will it cost. they easily change the price without prior notice. Three different persons give you a different price, even they can't agree on how much it should cost......Service: Auto windshield replacement

  Eric Francis
3 years ago
Awesome guys. Had me up and running in no time. Very friendly and professional. Really knew there stuff! 5 stars

  Hanfeng Cai
a year ago
0 out of 10. Very disappointed with their customer service. They worked fast, but the quality sucks. I got my windshield changed two weeks ago, but it s cracked again. I called the company but they refused to replace saying it's not under warranty, claiming it s an everyday road hazard. They also said it s the same quality as the OEM part, but apparently it is not. The poor quality can only stand for two weeks, and you gonna pay extra to change it again in another store. I wouldn t recommend it to anyone unless you don t care about spending extra money and time. Worst experience I ve ever had in my life.

  Cheyenne Bryant
a year ago
My appointment wasn t until 11, I got there an hour early at 10. And he took me because someone cancelled instead of making me wait. Told me It was going to be an hour wait but It was more like 30 minutes. Great service, fast service.Service: Auto side window replacementService: Auto side window replacement

  Maplewood REI
3 years ago
Brian and Scott were awesome. They gave me all the information I needed which made the transaction very smooth. I waited about a week to see if I would have any issues with the new windshield. I have not had a leak. There were no marks or scratches on the car or windshield once the windshield was replace. I would recommend them to anyone. Thanks again guys for the awesome service - Aaron

  Kyle Fredriks
a year ago
Called this place randomly this morning for a box truck window. The business as a whole from customer service to pricing is top quality. On top of that they had it done in just a few hours. I highly recommend.

  Vivian Somes
8 months ago
extremely professional, fast, and reasonably priced. i wish he did more than glass so i could come here for all my car needs.

  gwendolyn shivers
a year ago
Went to this business yesterday to replace a side passenger window appointment was at 2pm done by 3pm looks great I said that was quick service less than 24 hours have to at work at 6am vehicle parked in gated community get in at 5:15am this morning to leave same window shattered I had to take a Lyft to work called them at 8:04 am today gives me the song and dance about unfortunately our warranty doesn t cover that. I suggested maybe the glass had a defect or something in it never moved once I got home. Less than 10 mins awayOh no I m going to call the manager down at the store the receptionist sayswe can t do anything about that but we can give you a DISCOUNT OFF on another window now why in the world would I give you more money when I was disappointment less than 24 hours prior to that, I just want you all to know never received a call back yet it s now 12:35 pmI guess my money was good enough to take but wasn t good enough to respond to an unsatisfied customer stay away from this business. LESSON LEARNEDService: Auto side window replacement

  Adrienne Washington Farr
2 years ago
I arrived early just on the chance that someone might cancel their appointment and the Holy Spirit moved me to ask if they could fix my windshield now; He was right! They are able to take me now; the glass is not even installed yet and I m already a satisfied customer. Divine Favor!Scott fixed it and gave me care instructions.All Done!

  John Truett jr
2 months ago
Very professional and reasonable pricing.

  Christina Gabyak
3 years ago
My car got broken into and my window was smashed. They offered me the lowest price for my side window compared to anybody else in the area, service was excellent, staff is very very very friendly and nice. Quick and efficient, definitely more than your moneys worth. Highly would recommend!Service: Auto side window replacementService: Auto side window replacement

  Dr. James R. Alberty
6 years ago
Went to them to get a chip in my windshield repaired. They got my vehicle in the next day and were very professional, fixed the windshield pretty fast, and just did an overall great job. The price was the best quote that I received. Will definitely go to them again.

  Mario Santo Domingo
6 years ago
Signature Auto Glass was great. My wife called in the morning and by the time I dropped off my Jeep, they had the new glass on the way to the shop. They were fast, friendly, and fairly priced. Signature Auto Glass beat out all of the surrounding competitors and were the only ones able to get the job done that day. They had the glass replaced in less than an hour! Great job guys!

  Jordan Ihlenfeld
4 years ago
Excellent.Car window was smashed and stolen from. I called first thing the morning after and was gotten in within the hour .It took them less time for the entire process including sweeping out the broken glass from the car than it takes for most simple car services(oil change, etc), was less than an hour.The cost definitely is reasonable.The customer service was what I expect from other businesses but the others don't deliver like Signature Auto Glass.It was my only call for a quote and likely will be the only one for you as well!

  Daniel Spinnato
4 years ago
Brian the owner was extremely helpful when I needed a window replaced. He was very accommodating with my work schedule and left my car in great shape, not to mention the cost was very reasonable. I would highly recommend Brian and his staff to anyone who needs any type of glass repair.

  Jack Bradshaw
4 years ago
Had a large crack in my windshield and happened to be visiting the area. I called on a Friday afternoon and was able to have it taken care of by Saturday morning. This included them picking up the windshield and the owner coming to the shop just for my vehicle. Overall, extremely happy with my experience with SAG.

  Reginald Lewis
3 years ago
Came in to get my windshield replaced on a company van. Impressed with how clean and professional the guys where. They had me in and out in an hour like the gentlemen promised. I highly recommend this repair shop. Job well done!!!

  Alfonso Horner
4 years ago
I went there for a full windshield replacement after they were recommended to me by AutoNation Ford Westlake. Service there was amazing, I was in and out in 20min. The price was the best I could find anywhere, trust me I looked everywhere. If I ever need my glass repaired again they will be the ones I go to.

  Mary Kerns
4 years ago
Unable to preform scheduled service. Was told my appointment was only tentative and I needed to call to confirm. Was quoted 300+ for my windshield here and was able to find the service for less when my appointment fell through here.Location does not appear safe as evidenced by barring on the shops windows. Patrons are able to wait in a closet size space with no air conditioning while employees are on the other side of a glass window clearly not melting from the heat.I cannot speak to the service because it was not preformed, but I do not recommend bringing your vehicle to this location perhaps there mobile service is where the 5 star reviews come from.