Platinum Auto Repair
4.5 (90)
604 E 200th St, Cleveland, OH 44119
(216) 486-0200
platinumautoinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda G
5 months ago
I've taken my car here several times now for various repairs, and I don't think I'll ever go anywhere else. They always call and let you know exactly what the problem is and what the price will be. They help to educate you so you can make an informed decision, and the prices are fair. No extra nickle and dime stuff going on, no taking advantage of your lack of expertise, if you're like me and know little about cars. They also guarantee their work and make sure you're aware of that before you take your car home. Excellent service, honest and trustworthy.
Peace And Love
2 months ago
After being disappointed by purchasing a used car from a very dishonest private seller, I went to Platinum Auto for the needed repairs.Matt took care of all of the problems, while going above and beyond to try and keep the price affordable. His clear explanations and kind, reassuring attitude helped turn a bad situation into a satisfying experience, leaving my car in awesome shape. Thumbs up!
Annon
9 months ago
Very high prices, but they completed the service fast and I feel like they were also honest about the issues my car had. I would highly recommend others to go their.
SHALIMAR M BENEDICT
10 months ago
This is one reliable auto shop I can count on, their honest and fair won't cheat u out of unnecessary money. .. I've used them on several occasions and it's well worth the service..I'd gladly recommend their services!!!
Michael Szabo
a year ago
Dennis the owner and his technicians are very friendly, honest & helpful guys. I needed a battery, they had it in stock & were able to install it fast. I will be recommending this shop to everyone I know that needs automotive repairs. It s hard to find HONEST hard working auto repair shops these days and Platinum is one of the rare ones. Keep up the great work Platinum automotive! Y all s kindness & honesty is what sets you apart from these other repair shops. God Bless!Service: Auto battery replacement
Jamie Cek
5 months ago
The technicians are very informative and helpful when it comes to making the best decision for your car
Dana Foster
2 years ago
What a beautiful staff Matt made me feel so secure and reassured me everything will be fine. I was pleasantly surprised at the price he asked all my questions. I asked about a tune up he let me know when it's time for it and the price I can't tell you how happy I'm about knowing there's a reliable car repair I have. Please take your car here you won't regret it 10 STARS
Alain Turner
8 months ago
Untruthful about work they do, took my truck to dealership ran same test with completely different results. Don't let them rob you like they robbed me and my son yesterday
Don Webb
a year ago
Complete scam this place is took my vechile in to get new tires they broke something in the wheel well n refuse accountability. Went back another time same thing happend. They fixed my front rotors n switched a good one one my back. Got new brakes and rotors two weeks later they grinding and squealing. Go here to get robbed . update:this is the platinum on east200th and its a company vechile so yes my name is not in your data base,but my vechile is embarrassing to drive with jacked noisy brand new brakes. You lost our buisness with this one
Rochelle Allen
5 years ago
So far I have been to Platinum once and the staff is very professional and great mechanical experience. I intend to return for other repairs needed that was quoted by Platinium. Thank you, well guy's I returned to Platinum on Thursday 1/10/19 the Lexi had to be towed there because she needed a time changing belt and a water pump. Dennis got her together I picked her up Friday and she is running excellent and looking good. I thank Dennis and everyone at Platinum for doing their best work and very reasonable prices, courteous and professional.
Fred Kope
2 years ago
They were very helpful and professional. Great customer service. I will definitely go back next time I'm in need of auto repair
Shine Adams
a year ago
Had to wait for an appt. I just wanted him to take a look at a noise I've been hearing under my vehicle but he told me I would have to schedule an appointment for him to do.I won't be going back there, nor will I refer.
Eric Prestamo
3 years ago
Great service fast and friendly very knowledgeable and fixed me and my wife and daughter cars with no problems well worth the cost which is reasonable if you want it done right the first time.
Tasha Robinson
2 years ago
I worked with Matt and another gentleman I do not recall's name they were very sweet and knowledgeable since I have no idea about vehicles I even believe their pricing was more than affordable.Little red sonic
C.J. Shaw
7 years ago
Been coming to this shop for over 3 years. Great customer service! Always have been and still am satisfied with the work done to my car. I totally recommend anyone to come to Platinum Auto Repair to have their car serviced.
Porcha Green
3 years ago
Highly recommended. They have fixed my cars quick and correctly. Give up front pricing. All the guys are super.
erik timmons
3 years ago
Great work fair price.tried to make a second appointment but they were so busy it was a week out and couldn't wait. Will definitely use them again
Amanda Parsons
10 months ago
Love this place! Have used them for years. Professional and friendly
Cisco Nichols
4 years ago
I was referred by a well known auto parts store. They did pretty good work and also explain everything they we're doing. I would recommend them to other people that need car repairs.
Raymond McSeveney
5 years ago
Dennis and the gang have always taken care of my car needs. They are honest, fair and very courteous. Never a worry from day one!!
Steven Gliha
3 years ago
I have taken multiple vehicle here and they are always done correctly and priced fairly. The work is always done in a timely manner and they are always polite.
Cynthia Phillips
3 years ago
I highly recommend Platinum Auto Repair they are pleasant, friendly, clean environment, Platinum pin point the problem of your vehicle. Always explain incomplete details any problems found. Will answer and discuss any questions.
Jessica Stephens
8 years ago
Great local business. I wouldn't bother taking our vehicles any where else. Honest, efficient, and speedy repairs. And very reasonable.
Terrill Sweeney
a year ago
This is a GREAT place to take your car to get fixed
michele ballah
5 years ago
This is my Auto Repair Shop.Has been for years and I see no reason to change. Reasonable, competitive pricing and very friendly staff.
Myesha Ellison
5 years ago
The maple location is horrible the manger has no people skills and I return to get my breaks and pads fixed three times then I was getting new tires and the mechanic had to charge me to replace pads he said never been changed and I couldn t post it it look ridiculous when I call platinum auto the guy is rude and act like he don t remember me coming back multiple time the first time was because I slid through an intersection like my breaks were not changed but it s sad I trusted them calling the owner only make them treat you worst not better smh I won t sent my worst enemy to you guys
Pamela Moore
4 years ago
They are great I was using a backyard mechanic and he messed my car up,my sis told me to take it to them and they hooked my car up now my car is running the way it should.
Aaron Cain
4 years ago
Great place to bring your car.People you can trust to get the job done right.
Dana Baked
5 years ago
What can I say about this gentlemen's they just wonderful. Excellent mechanics, Thanks Platinum Auto Repair.
Andrea Henderson
2 years ago
Very professional and explained everything, also actually showed me repairs needed and why.