Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keith Nelson
6 months ago
Had my bearings and rotor go bad while visiting my brother in Cleveland. It was Thursday afternoon and I had to be at work in New Mexico by Monday. Tim got my old rusty Tahoe done in less than 24 hours, took care of a couple, other minor things, and charged a fair price. Very happy with the service, thank you! Keith
Jo Bee
4 months ago
Always does the best work on my car the only shop I ll take it to
The Voice of Truth
a year ago
They blew it!! They had the chance to earn me as a lifetime customer because I believed they did a great job on my repair in a timely fashion. Unfortunately, they can't get out of their own way. My heat worked when I brought the car to them, it no longer worked when I picked up my car. I'm quite certain it was something simple, but, when I alerted them of the problem, they immediately went to the blame game. They blamed instead of just agreeing to take a look at it. Accountability goes a long way, they don't seem to value that concept.
James Snouwaert
8 months ago
Our van's alternator died as we were visiting Cleveland from Minnesota. One Stop had us back on the road in an hour and a half. Great shop, great people!
Britney
4 years ago
Extremely honest and reliable staff! I have had both my husband's car and mine worked on here for the past couple years. It's nice knowing that your car will be fixed properly with quality materials. They can get busy at times so I suggest calling ahead if you're in a hurry!
Jack Fairman
a year ago
Called in at 9 am for an alignment and they got me in right away and had the car done same day with great customer service and all for a great price, definitely would recommend!Service: Steering & suspension repairService: Steering & suspension repair
Jae Arnold
a year ago
I took my car here to have the electrical fixed in October of 21 I just received a call that it was ready.its now June of 22. I pivk it up and it has extensive damage. Busted grill and dents and scratches all over.theres no accountability all I got was there's a sign that's says not responsible for damages. Do not take your vehicle here if you care even a little about it. Only states he'll fix the grill if I purchased another. What a joke!good reviews have to be from friends and familyService: Electrical
soaky g
3 years ago
Not honest on keeping you informed or updated as they had my car for over a month. I can t say miscommunication because there wasn t any. Small business or big business consumer s satisfaction should be a mutual goal otherwise what are you in business for? They ll continue to give you the run around about your car. I d call Monday and be told that Friday it ll be ready come Friday there s an excuse to call Monday, then repeated. Less excuses more work..If there isn t enough workers please don t take someone car apart to have it sitting there so you ll have guaranteed money. That s a huge inconvenience because someone else could be fixing it faster and efficiently. I would never recommend this company for any repairs or diagnostics nor air. They aren t people of their word. Prices may seem low however them keeping your car for extreme periods you d be spending money elsewhere for transportation!
Malcomn Collins
5 months ago
Terrible service don't go there their work is horrible
Dan Jay
3 months ago
Very honest, quick, professional and an effortless experience
Sherlynn Harris
2 years ago
This business did a decent job on my husband's car, however, the owner would not allow my husband's brother to use his public restroom! They close at 8:00PM and it was around 6:00PM. He said it was closed for the day. What kind of business that caters to the public would not allow an older gentleman to use his facilities? Adding insult to injury, my brother-in-law referred us to this guy. So, he had seen him in the past when he got work done. Seems strange to me. CUSTOMER SERVICE IS POOR!Service: General repairs & maintenance
Super Andy
5 years ago
I have never had a more awful experience with an auto shop than I had here.He kept my car for 20 days and didn't do a single thing to it. In the 20 days that he had my car he never one time called me to give me an update on what was going on.The 3 times that I called him during that 20 days his response was always "Call me back in a couple of days."If your car is in any way shape or form electric or hybrid or of that sorts do not under any circumstances take your car here.The shop is a cave and none of their mechanics know what they're doing with newer cars.The first day I took my car to him I told him three things that Toyota told me and he still couldn't figure out.I've known Dumbo for over 20 years and his shop came highly recommended. It's a shame that I have to give this type of review about a man I have very fond memories of.All his reviews are from friends and family and he deletes negative comments so this will probably never be seen to begin with. My hope is that the couple of people that see it before it gets deleted will understand that if you have a newer car take it to a real mechanic and stay away from the caveman.
Juanita Thompson
2 years ago
Pleasant person but terrible service took truck at 8:30 am told 2hrs had to call 3 times last time picked up truck was at 3:30pm diagnostics still wasn't done. Got in my truck realized gas was used up I'll never return or recommend.Service: Auto engine diagnosticService: Auto engine diagnostic
brett tobin
3 years ago
Guy said he just forgot to do work on my car so took longer for that. I was not compensated. Work will take them sometime they dont communicate so that they dont lose your business. didnt keep their word on a credit for work so thats twice i been there and it was a bad experience. The work got done just took 2 weeks later and some misleading information. Even if they put it on the quote they gave you dont believe it. bad business but good workers
Lutonya Palomino
5 years ago
This place is the best. Tim is very knowledgeable and polite. He sticks by his word of how long it should take to complete the work . And he's very reasonable. This is the only place I bring my auto for repairs.
Delleesa Harris
4 years ago
They just keep your car way too long . FYI if u take your car here be sure to have a back up car or know someone who will drive u around for like a week. Other than that great service .
Sierra Swint
a year ago
This place is awesome man this place with. Get u right no matter the issue. Great service Great people Tim is GREATService: Steering & suspension repairService: Steering & suspension repair
Jerry Hayes
a year ago
One stop auto is a good place to take your car for repairs I'm satisfied and like the workers their i don't go no where else for car repairs thumbs up to one stop auto
Janie Kincaid
a year ago
Rude, took 2 days to fix my car and wasn't going to call to tell me, will never go back
juaquin shropshire
4 months ago
They was jus full of bull
Steven Bennett
4 years ago
Great prices for the kind of work you might need. Will give you a great deal. Especially if you are scrapping for money to fix your ride!
Jon W
4 years ago
Tim the owner is great. Cannot ask for a better, more honest mechanic who is resonably priced. Definitely recommend!
DEEZALFLUID
3 years ago
Tim and vanessa is awesome had a hiccup but they quickly fixed the situation thank you guys I really appreciate it
james hollis
2 years ago
Honest, quick, excellent work done, better than fair prices. These folks are the best!
H Little
2 years ago
Tim is awesome. I'd recommend One Stop to everyone I know. Awesome work, awesome customer service!
Paul Moyer
2 years ago
Always fix my vehicle right. Great People Tim know his stuff nobody else works on my vehicles.
Marcellus Cheek
5 years ago
Came highly recommended, bur unfortunately my repairs where not up to par; even though I was told to come back, time is an Essence to me in the car should have been tested to find out everything was done the inconveniencing that there was still problems with the service and other problems were found out or additional problems it's only says to me that the car was not inspected once it was finished
Noemi Ortiz
3 years ago
This is where me and my friend took our car to be serviced only problem it took too long about a week to get the card back
Jim O
5 years ago
I've been going here off and on for two years. Always great service, always honest.
Jay Deiago
6 years ago
Good service and always done on time. Highly recommended.