O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shana W
4 months ago
Service was fast and excellent. I needed a bulb put in for my headlight. One of the associates came out and put it right in. The manager there was also nice and very helpful.

  Matt Thomas
4 weeks ago
Ok service, but far from outstanding.

  Over Examined
8 months ago
The best auto store in Cleveland, Justin is the best. Very knowledgeable and will take the time to listen to your issue.

  Mario Rotger
10 months ago
Well I'm happy when i go to o, Reilly auto parts.when i need to get parts for my car the people in there are friendly and helpful i love that place

  Clinton Clark
3 years ago
Very friendly and courteous employees. I accidentally locked myself out of my vehicle and was offered to wait in the store for over a hour and a half waiting for a locksmith. The gentleman was very patient and helpful. Customer Service was really shown. I offered the gentleman lunch for allowing me to wait in the store instead of outside where the temperature was 28 degrees. He informed me that he was just doing his job. This was Customer Service at its best.

  moma flowers
5 years ago
They were closed ; 30 minutes. , before time ??? I called other locations to make sure there was nothing wrong there ? ( all lines were on ) Doors were locked ? Thought they may be in the back or rest room ??? It was at least 3 other cars waiting to see if there wasn't a problem. ( Don't want cost no one their job , but it is Dangerous out here at nite , when we make the trip for nothing. ( Hope all is well ) ......

  NotYour PlainJane
a year ago
The manager Justin has done an amazing job. Place was clean and got help as soon as I walked in..

  Russ Hazel
7 months ago
Polite staff and they actually had what I needed.

  Bridgette Harasyn
2 months ago
Great customer service

  john bogolin
3 years ago
dear owner, your staff was very rude to me and lied to me about engine diagnosing !!!! I don't appreciate being told one thing and finding out they lied . please talk to the guy who opened the store on sun may 24th . first he tells me they dont diagnose because of covid.and when i pressed him about the fulton rd store doing it, then he changed his story to "come back at 11am,when some one else is here. first lie! then when i called at 11;30 the guy who answered the phone AGAIN SAID WE DONT DUE THAT' WHAT IS GOING ON AT YOUR STORE.

  Michael Schneider
6 months ago
Try better cheaper some place

  Aaron Liberman
10 months ago
Good people working hard to get me the parts I need!!

  Francisco Cano Jankulovich- Martinez Jr
5 years ago
Looking for a license plate screw, I just lost my 30 day tag and got my plates. But my car didn't come with any screws, so I was driving around with no plates. Literally the only store around the area that had the set I needed. And had a employee look at my car and see what I needed. Thanks guys!!

  Ricardo Buxo
a year ago
Great service.. cool dude Justin Nick name Pulgy... they always got what i need for my car...

  Eriahnna Woods (Erin michelle)
5 years ago
Very helpful customer service was extremely great. Gets you what you need, for a awesome price. Wouldn't go anywhere else for car parts.

  Al Sheehan
9 years ago
Great place. Fantastic employees.. parts are good and employees really do care and help the best they can. Especially the young guy with pony tail. Highly recommend !

  J Luis C.
6 years ago
People there once they have a job there they are ok but after a short while they have real bad attitudes and are just wanting you to spend your hard earned money, they're with bad people skills and their not at all helpful and not really experienced, they only learn on the job with you if your not too experienced with automotives

  C.F.A.D FAMILY
4 years ago
I would definitely go back because they helped to save me some money on some of the parts that I bought cuz I really couldn't afford to fix my car but I had no choice because I have

  Jeffrey Farr
4 years ago
Had the correct tool i needed for removing an inner tie rod end. Was givin the wrong tool at autzone and advance. They have better knowledge of cars then the others

  Richard Vega
11 months ago
Always find what I'm looking for and at times for less.

  j miller
3 years ago
This place is a joke, put you on hold transfer to another person. To be put on hold to be transferred to another person. I just asked for a oil filter wrench for a bmw x5 the sales rep asked me what was the part number for the oil filter wrench (I thought you was the customer service rep).

  Ada Jones
3 years ago
Jesus is great at O'Reilly. This location the guys there are really helpful and will assist you unlike some other places.

  maryann vega
4 years ago
This store's manager is always on point whenever I need something for my car. The store's team members are helpful as well.

  Tinkerbell Flowers
3 years ago
Will not answer the phone......Then if they do ! Put you on hold .......until the good lord comes !.went somewhere else. S M H

  mary vega
3 years ago
This is my go to store for my vehicle. The store manager Jesus and his team members always meet my expectations! They also go the extra mile for the customers in their community!

  Jeffrey
4 years ago
Terrible service. They take care of the phone customers before store customers even if store customers were first I walked out. You lose.

  Paul deSousa
5 months ago
Got it done. Thanks.

  Mary Campbell
a year ago
Love this store. Great customer service

  Kourtni Bors
10 months ago
Always have my car parts

  M
3 years ago
Open at 730am... but this is after 8am