L&M Auto Sales Llc

2.8 (92)

  6444 Union Ave, Cleveland, OH 44105
  (216) 417-8466
  landmautosalesllc.com
  Claimed

Car dealer

Service options

  • No delivery

Accessibility

  • No wheelchair accessible entrance

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lechondria Munford
5 months ago
Sad this place is so low in ratings, I bought a car from here about 7 or 8 years ago and was going to go back. Maybe there is a new owner idk but the responses from them NOW is wild! I would have recommended them back when I bought my vehicle ...but now? Nope. At least acknowledge that maybe YA'LL might be the issue and not everyone else, Nobody just dishing low ratings for nothing , I pray our black owned businesses do better.

  Some Body
8 months ago
TLDR: If you can see everything on/in the car and verify it's condition, dont trust their word on it. Definitely cannot recommend buying anything from these guys. I've recently purchased a suv from them, and they said it only needed one part replacement and aside from that it's fine. Take it to a mechanic's shop and they put it on the lift to look it over and, well the whole frame is junk, beyond repairable (or at least it would cost far more than the car's price to fix). Called and asked about finding some compromise or way to get something else for it, but they claim that the vehicle was a personal sale and they cant do anything about despite it having a L&M plate and sticker on it and being located in the lot.

  morgan tumbiola
9 months ago
if you want a car that works for less then a month, this is the best place to go!! if you enjoy being ignored and getting numbers changed on you, i highly recommend!! he had me pull up to the lot to get a new car considering mine has temp tags still and doesn t run.. and he locked the gates and shut his phone off instead of being real. if you like getting the run around like you do from ya mans, this the place !!!

  Pamela Campbell
a year ago
I am taking this company to court. The reviews alone should warrant people to be aware. I bought my grandson a car and I have put much money into this used car. Ray I am really disappointed in the service at this facility. My daughters car engine blew and his response was it is a used car. Yes Ray a used car, but within the 90 days her engine blew as I stated again.

  Brandi Hunter
a year ago
Best place to get a car, I just bought a BMW from here about a month ago. They were very helpful, patient and worked with me on the down payment. Very friendly staff and the owner is a nice guy! This is the only place I will be getting my cars from, for now on!

  donna miller
a month ago
Best used dealerships new cars warranty etc

  Tara Poole
6 months ago
DONT DO IT THEY VERY un professional that s why they got 2 stars they sell lemons

  Trayveon Durden
6 years ago
This car lot is one of the worst if not the worst I've ever been to. I bought an 02 Chevy Monte Carlo from here. It ran good for about 30 days then it was in & out the shop. I had problems from blowing radiator to stocks being replace. If you think that's bad try the staff. Their a family own business that is unprofessional. They opening talk about they family issues in front of customers while you wait. Plus they known for bullshitting with your tittle. You have to call the police & threaten to report them to the BBB before they even give you your tittle. FYI they got a F in the BBB.

  Paypa Chasa
3 years ago
One Of The Best Car Lots I Been To!! Very Professional And The Owner Is A Stand Up Guy!! I Bought My Car And Have Not Had One Problem. I Recommend L&M Auto Sales Llc If You Looking For A Great Vehicle!! Five Tell Em Dre Sent You!!

  S
10 months ago
Tried calling the # it doesnt work. They let someone use my card for $670 worth of fraudulent charges. Stay away from here

  Cyle
3 years ago
I don't know about nobody else's experience but my wife and I appreciate the owner and his family they have been great and always ready to look out for you just pay ya bill on time or call ahead of time (IJS). We will be back to buy another vehicle for sure.

  Ashley Howard
2 years ago
Worst place to ever go they didn t have to title til 3mos after I got the car my car needed a booster breaks went out with my kids in the car went up there he never called back my power steering keeps linking needed breaks and routers paid 6,500 for a 2007 Ford Edge and I m getting a lawyer kno yours rights cuz it s a lemon law people!

  Ronaye Sales
2 years ago
purchased 2012 gmc terrain in march 2021.....car broke downApril 2021......i had my mechanic come see what was wrong andhe diagnosed the vehicle. i sent the invoice of the diagnosis to L&M though Instagram and someone responded and said they don'tremember the vehicle. I called and spoke with Ray, who said theywill take care of this for me and to please not put a bad review ontheir business, Ray provided me two mechanics that they use andasked me to have it towed to their mechanic shop in which I haddone. May 21 I got a call from the mechanic saying the car wasdone and they will call LM to pay the bill so I can get the car. MAy24 i called mechanic to schedule pick up and she said LM refusesto pay the bill and its my responsibility so i agreed to pay. May 27i called mechanic to make payment and she said she thought iknew LM came and paid the bill and took the car b/c Ray told herI knew. (I knew nothing of this). Now LM is telling me to come getthe car and bring them money. why go get the car and pay for it if im responsible for it???? and i still paid my sales tax and car note while the car was in the shop. I have gotten other cars from here and never had a problem but the way they are doing me now is sad. I will never do business with them or refer people ever again.

  eileen brooks
4 years ago
The owner Larry helped me on a Sunday when he was to be closed. I had a flat tire and was 60+ miles from home. Larry delayed his evening plans and replaced my tire so I could get home. He went above and beyond to help me and I am really grateful! Thanks Larry!

  Karina Renetta
4 years ago
I would not be returning. I arrived at 4:30p. After I selected the vehicle I want I'm getting ready to walk into the office and some young man comes out closing the door in my face saying where close (at 4:45p not 8p?) But I'll reopen for 6 racks. $6000. Well I fell short $4000 so I guess my money wasn't long enough to make a sale.

  Aleah Mosley
2 years ago
The best car lot my second vehicle

  Julius Mitchell
2 years ago
Look at the reviews and look at how the owners are replying to the negative reviews that says a lot about this company, save yourself the stress and time and save up to get a better used car from a better dealership

  Yana Fisher
6 years ago
Terrible cars , their cars look nice and arnt to pricy , but once you have it for a week or so you get to see y it's not so pricy, everything in my car shut down , and they told me they don't cover nothing but the motor and transmission, how ironic, the only thing that didn't break down waa the motor and transmission. If u go their be a veteran at buying cars cause u will get got!!!

  Lisa Anderson
5 years ago
PROFESSIONAL: engaged in a specified activity as one's main paid occupation rather than as a pastime.CUSTOMER SERVICE:the assistance and advice provided by a company to those people who buy or use its products or services.Very good and professional and they help all there customers.

  L Shields
10 months ago
Horrible experience they was rude and they don t care about people they be talking about people do not go to them

  Mariam Massey
2 years ago
If you want a reliable affordable car this is the place to go . I was in and out in less than an hour and driving my new jeep!

  Stamped Familia
9 months ago
My engine blew and 60 days don't go here

  Taquita Mcknight
3 years ago
I was going to check them out, but after reading the owner's responses to his/her reviews shows proof of the unprofessionalism this facility serves. I'm just intrigued to go and see for myself.

  Bella Franks
3 years ago
Don t ever get a car from here I had a car from them and my engine went out I only had the car for 8 months the sisters are very rude and unprofessional they always getting smart with people and they almost got beat up for being rude and unprofessional!!

  Johnny Gales
5 years ago
Paid my car off and they stole my car 2 days after i paid it off and gave it to another customer luckily i ran into who they gave it to andvthey told me wat happened dont not buy anything from them

  Jermaine Frizzell
6 years ago
Never again will I purchase a from here again. I had to put in stacks for it 2 run right. Hopefully, after I fix a few problems, it will be in good condition.

  Dell Miller
6 years ago
DONT GO HERE they sell lemons only had the car a couple months then engine went out. wouldnt recommend to anybody..

  Jue Smalls
4 years ago
Got a cool lil car from there but very unprofessional and lazy do not depend on them.

  Lamontia White
5 years ago
Very unprofessional! I was in process of purchasing car but had to stalk owner to get title. Never got it. Nasty attitudes and unorganized.

  Tyquardo Mikel
5 years ago
Very unprofessional you can't really test drive the cars you can only drive a block and the owner is rude and petty

  Opening Hours

Monday 11 AM-6 PM
Tuesday 11 AM-6 PM
Wednesday 11 AM-6 PM
Thursday 11 AM-6 PM
Friday 11 AM-6 PM
Saturday 11 AM-4 PM
Sunday Closed

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