Detroit Auto Clinic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah Harter
2 weeks ago
This was my first time working with the Detroit Auto Clinic team. A former colleague recommended them and I could not be happier. The team was prompt and responsive and their interface for service quotes and payment is easy to use and transparent. I will bring my car back for any future service needs. Thank you!

  Alicia Smith
a month ago
Hello all who need your car or SUV repaired. Go ahead and get it done by Detroit Auto Clinic.. they are here to help get you back on the road safely!! I took my Escape to them and had my vehicle back the next day . It's running great! Reasonably priced and very friendly. I would recommend Detroit Auto Clinic to all !!

  Grey Matter
4 months ago
Josh and the team are excellent. They have taken car of a number of my cars and always do a great job. Pricing is transparent and fair. Couldn t really ask for more.

  Vanna Higgz
a month ago
Josh and the team do amazing work! I needed my brakes done ASAP and had my car back the same day. I go to them for all my work because they are reliable and affordable. Thanks Detroit Auto!

  Chris Woodworth
3 months ago
Josh and his crew having been working on my vehicles for years. Oil changes, break jobs, timing belts, exhaust, suspension. Always fair prices, always quality work, and always good communication. Best independent mechanic in Cleveland.

  Greg Nitz
a month ago
These people do decent work, but their unsavory business practices make it so I cannot recommend them.I brought my car in to have the brakes replaced but without my knowledge or consent, they performed a "diagnostic" on my car and charged me an extra $120. Apparently it's part of their policy to perform said diagnostic on every car that enters their shop unless you specifically tell them you don't want it.Now, Detroit Auto Clinic will probably respond by saying that they have a sign indicating their policy. That is true, but they absolutely need to make this policy more clear to their customers. It is nowhere on the website, no-one mentioned to me over the phone, and no one mentioned it to me when I dropped off the car. In fact, when I dropped of my car, the person at the front desk was clearly trying to hurry me out the door. I didn't have a chance to look around the room and take notice of every single policy sign they have posted in the waiting roomI came in for a specific problem and never asked for anything more. What's worse is that the person who was at the front desk when I picked up the car didn't seem to know anything about the policies or how to work the invoicing system, so there was nothing he could do.I want to be clear that $120 is a lot of money for anyone, but doubly so for me as a student. I had to give up the cash that I was going to use for my laundry in order to settle the tab. For future customers, please beware of the additional charges this place might tack on to your bill. For Detroit Auto Clinic, this whole thing could have been avoided if you just trained your employees to say "We charge an extra $120 diagnostic fee for all cars. Is that ok?"Please allow your customers to make an informed decision.EDIT: Detroit Auto Clinic responded and I just wanted to make it clear that I DID NOT ask to have the check engine light looked at. I never asked to have that done. I exclusively came in to have the brakes fixed. I knew why the check engine light was on, and it was an issue that I was planning to resolve myself.Also, I don't agree with the doctor's office analogy. Let's say I go to the doctor's office for leg pain. The doctor then fixes my leg and starts examining my ears. On the invoice, the doctor lists a $100 "ear examination" fee. When I ask about the charge, the doctor mentions that he has a sign posted that says he performs an ear examination on every patient regardless of what they came in for. Now, maybe I should have noticed the sign, but I would also say that the doctor should have been more clear when I came in to visit.

  Jorusan Goose
5 months ago
The guys were very helpful and efficient. They plugged a tire leak and replaced my brakes with no worries about their competitive pricing. There was also no doubt about the quality of service. I will be taking my car back here as needed.Services: General repairs & maintenance, Brakes, Auto brake replacementServices: General repairs & maintenance, Brakes, Auto brake replacement

  Susan Rauen
3 months ago
My 2011 Honda Fit's transmission needed total repair - transmission and clutch replacement. Detroit Auto Clinic did the job quickly and at a cost that was 1/3 to 1/2 the estimates that I received from transmission repair places. I was referred to them by a friend who has been going there for years. Yes - send your grandma here - Josh will treat her like family!!!

  Johana Caban
3 months ago
Terrible experience!! Be careful. This car shop will tell you what is wrong with your vehicle then after you pay lots of money and fix still same issues, they say its other things! The mechanic I believe his name is Chris plays a guessing game with your vehicle. The owner Josh does not keep his word. Additional services on my invoice I did not authorize. This place is a joke. Never ever will I go back or recommend anyone to this place.

  Harold Henderson
5 months ago
Where's the sixth star button? Josh and his team are thorough, efficient and honest. The lifespan of my aging car has been extended by years because of the skilled, reasonably priced service I receive here each time I visit.

  Zykia King
5 months ago
my primary concern was the lack of transparency in your service. I expected a quote adjustment once you thoroughly examined my car and identified the need for a caliper. This led to an unexpected upcharge for services performed without my approval. It's also unfair to blame me for my car's damage, as I sought your assistance precisely because my vehicle was in need of repairs.Additionally, you assured me that the work would be completed on the same day, so I had no reason to request otherwise since I'm not a mechanic and don't dictate the duration of brake repairs. In the past, I've had all brake repairs completed within a maximum of four hours.I would advise future customers to bring a male companion when dealing with your service to avoid potential issues, as my experience left me with the impression of shady practices and an unwillingness to rectify them. I feel I was overcharged by 15% for services rendered. I am still awaiting the receipt that itemizes all the repairs, as I previously communicated. It's important to note that withholding this information is not legally acceptable. They rip off women and are sexist. Need to do better.

  Joe
5 months ago
The team at Detroit Auto Center have always provided great service and reasonable prices...and take the time to explain the work they are performing!I am a repeat customer, X 6 and counting!Thank you, Josh (Owner).Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Daniel Dang (Lolantis)
6 months ago
Needed a full replacement if my exhaust system. Josh was able to also diagnose an engine issue that prevented me from having to possible have a catastrophic engine failure. Timely repair, and great communication. Car works smooth as butter now.Services: Transmission, Exhaust, Vehicle Inspection, Transmission repair, Auto maintenance, Oil changeServices: Transmission, Exhaust, Vehicle Inspection, Transmission repair, Auto maintenance, Oil change

  Lauren Anderson
5 months ago
WORST service I have ever had. VERY SHADY. I brought my car in for brake and rotor repair. First off, I was quoted around $400 over the phone. I know sometimes it ends up being more, so when I was quoted around $700 after they looked at my car, I said ok. Then, without my consent, he added another upcharge of $200, so I now paid almost $1000 for brakes and rotors and a caliper I didn't approve. It makes no sense why they didn't notice I needed a caliper when they apparently estimated a $700 cost, so I had no idea that was coming.The mechanic basically said "Tough, I already did the work." which I'm finding out is illegal in Ohio to do. I needed the option to opt out of the back brakes until I could afford it. And then he was rude to me and said it was my fault my car needed so much repair, trying to justify ripping me off.If you choose this location, be VERY weary of the upcharges. Absolutely insane.Service: General repairs & maintenance

  Lauren Anderson
5 months ago
In response to the mechanic in my previous review:1. Like I said in the previous review, I expected it to be more ONCE YOU LOOKED AT IT and approved the front and back brakes even though it was more than the phone quote. Which means when you quoted me $700 you didnt actually look at my car or you would have seen I needed a caliper and would have added that to my estimate then- THAT IS THE PROBLEM. Not the $700, which I expected, it's that you lied and said you looked at my car and then up-charged me by doing the service before I could say no. Also that's low blaming me for my car damage. Obviously it was damaged thats why I came to you, and it isn't the point. You ripped me off, you charged me more for a service I didn't approve, and YOU told me it would be done same day, why would I tell you to do it same day? I'm not the mechanic and I don't decide how long a brake fix should take. Also in the past I have gotten all brakes repaired and it took 4 hrs tops. If anyone comes here, bring a man bc otherwise the service is shady & they'll double down on it. 15% for 100% being ripped off. ALSO I AM STILL WAITING ON MY RECEIPT THAT EXPLAINS ALL THE REPAIRS YOU DID I WROTE YOI ABOUT IT SO YOU NEED TO SEND IT. ALSO NOT LEGAL TO WITHOLD IT.

  James Digman
6 months ago
I had never been to Detroit Auto Clinic, but I'm so happy to have found them! I needed a major engine repair, and they were able to complete the job quickly and at a much better price than a large local chain I had contacted previously. This is my new go-to shop!Services: Exhaust, Auto engine diagnostic, Engine repairServices: Exhaust, Auto engine diagnostic, Engine repair

  audra feddrix
4 months ago
Took my jeep wrangler here for the first time this week. Friendly and fast service! They don t break the bank and pricing is so reasonable! Will be going here in the future

  Jeanine Wolf
6 months ago
I highly recommend Detroit Auto Clinic. Super friendly, answered all my questions with patience, kept me informed, on time and I will bring my car back any time I will have issues. I need to bring it back for two more things and after that it will be as good as new. My car is getting a lot of miles and ages. I know my car will be in the best hands!Service: Engine repair

  Malcom Tolliver
4 months ago
Great place. These guys take good care of me everytime. I have a selection of cars ranging from EVs, Hybrids, Gas and diesel trucks and the crew has been able to handle all my car issues

  Rian
5 months ago
These guys are honest and awesome. Excellent work and didn t try and hustle me into work I didn t need. Definitely going here for any car needs and highly recommend!Services: Auto engine diagnostic, Auto brake repair, Auto maintenance, Auto brake replacement, Oil changeServices: Auto engine diagnostic, Auto brake repair, Auto maintenance, Auto brake replacement, Oil change

  Tom Foster
5 months ago
Got a front end alignment done on a 08 blazer. Cost was $130. It's was done right and on time. Close to the house. I'd recommend them to anyoneService: General repairs & maintenanceService: General repairs & maintenance

  Rehema Matali
3 months ago
Hey guys My name is Micheal I took my car to Josh at Detroit auto Clinic 2 weeks ago he was supposed to change the ABS sensor and the strouts but instead. he only cleared the lights 2 days later the lights came on and the car is worse than before this guys are not professional mechanics.

  Tina Franks
8 months ago
This was my first experience with these guys. I wasn't sure what to expect. I had some exhaust work done on my truck. It was a bit pricey, however it was well worth it. When I turned on my car, it felt like I had a brand new car. I am glad I chose to let them. This is my new mechanic now. And on top of all that, they had good customer service. They communicated with me the through out the entire process and offered payment options. Just an overall pleasant experience. I shall return.Service: Exhaust

  Scott Ditzenberger
5 months ago
Bright my Honda Pilot down last weekend. Josh checked everything out and got the car back a day later with a clean bill of health. I ll be coming back here.Service: Electrical repairService: Electrical repair

  Mia Gunn
3 months ago
I highly recommend this business. Customer service was top tier! Pricing is fair and transparent. I could not be happier with my results.

  Josephine Celeste
a year ago
Never had been here before but it was recommended by a co-worker for them being quick and affordable. While my repairs were still quite pricey, I didn t have time to wait. They were able to take my car the next day and get it fully fixed within hours! They even fixed a smaller repair I forgot to mention for free! I will for sure be back and as new people to the area, this will now be me and my boyfriends go to spot!

  Bridget Miller
5 months ago
Called for a quote on my brakes and they were about $200 higher than another local shop. Why pay a premium for a service when you can go down the street and get it for less?

  S Hall
6 months ago
Reached out to them for repairs on my SUV and they were very quick to respond and help with my troubles. Repairs only took a few days and were done sooner than the time they gave me. Will return again and I definitely recommend them.Services: Tires, General repairs & maintenance, Vehicle Inspection, A/C installation & repairServices: Tires, General repairs & maintenance, Vehicle Inspection, A/C installation & repair

  Jennifer Mangino
6 months ago
I highly recommend Detroit Auto Clinic. Josh and crew are thorough, fair, and a dream to work with. I've found my new auto shop!Service: BrakesService: Brakes

  Diane Lynn
a year ago
Exceptional service!! My car overheated and I ended up needing a new water pump. They were really busy but still got my car diagnosed and fixed very quickly. My car is running great! They explained everything and kept me posted on the progress of my repair. I would definitely use their services again without hesitation.