Ben's Auto Body Shop Specialists
4.4 (51)
8514 Carnegie Ave, Cleveland, OH 44106
(216) 795-2700
bensabs.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashleigh Williams
7 years ago
I love this place feels just like family. This family took such great care of my car I recommend them tremendously. My car looked just like it did off the lot.
Lee Moore
3 years ago
My family has used Ben's OVER 30 years. Always get quality service for our vehicles. Family-oriented and always great customer service. Work is always professional and on point, even our NEW vehicles come back looking like they've never been damaged. From my parents to my kids, we will always use Ben's!
Rachael Olinger
4 years ago
I commute an hour to and from work everyday and had an issue with my car as I was pulling into the parking garage on a Monday (of course!). I found raving reviews for Ben's and I thought I'd give it a shot. The service was excellent and they even communicated with my hometown mechanic since some parts needing replaced were under warranty. When I went to pick up my car, one of the mechanics came out and explained to me what had been going on with my car. If I ever find myself needing a mechanic or someone trustworthy to take a look at my vehicle, I will definitely be giving Ben's a call!
Michael Nguyen
2 years ago
Ben's does phenomenal work! Beyond carrying out a quality repair, it was timely and very reasonably priced. They went above and beyond helping me out. I'll always be recommending Ben's to anyone that needs some work on their carService: Body & TrimService: Body & Trim
WJ Gallagher
6 years ago
I cannot recommend this shop highly enough. First class, quality craftsmanship that only comes from generations of experience. Straight shooting professionals with a community conscientiousness; a fabulous combination. If you've experienced the BS of other shops, come here and you'll never have to go through that again. I did over 20 years ago and you can't pay me to go somewhere else.
David Robinson Jr
7 years ago
Honest, trustworthy and affordable. Can't ask for much more in the automobile industry. Ben does a great job and he wants to please his customers. If you're unhappy with results, he'll do what he can to make it right.
Dartanone Taylor
5 years ago
I don't recommend anyone going here, unless you know exactly what your car needs. I had two small scratches, or abrasions. One was on the top of my trunk, the other was on the rear quarter panel, right above the rear tire. I had no dents or dings, I just wanted some touch up paint. I was told by the owner I would have to get the whole quarter panel painted, which would be $800.00 dollars. He explained that he would have to take off stuff to paint it, which would be A lot of work he said. I said ok. I get my car back and the scratches are gone, but it does not look like fresh paint. He told me he didn't paint the trunk, he said he wet sand it and polished it. I ask did he paint the quarter panel he said yes, but it still have small scratches, and cloudy spot, which was always there when I bought the car. Long story short I paid 800$ for wet sand and polished. I didn't know how deep the scratches were that's my fault. He beat me out of 400$ bucks aleast.
Eric Tolbert
5 years ago
Very professional service provided. It is very refreshing to find someone in the auto repair business where you don't feel like you need a shower after dealing with them. I have used this shop 2 times in the last 15 months and very pleased with the service both times
Russell Flench
7 years ago
Really nice people running this shop, excellent workmanship, very fair prices - Ben's is my new go-to mechanic. They replaced my broken windshield and then went above and beyond and washed all the winter salt and grime off my car! Thanks, you guys.
Tone Stevens
2 years ago
I called for an estimate. I described the services I was seeking. A guy answered the phone, mumbled something and hung up on me. I wasn't being rude. I called back to see if he hung up on me accidentally and got voice mail. I'd previously tried to call and got VMon those occasions as well
Jane Garner
2 years ago
Ben was friendly, professional, and knowledgeable. The work he did on the car was wonderful and complete. He also gave some good advice concerning possible future body work.
Deborah Miller
7 years ago
I just picked up my car and it is in first class shape. I have all by body work done at Ben's for the last 25 years, the management, office staff and technicians are consistently superior. Thanks Ben Jr.
T
4 years ago
Excellent customer service is exactly what this shop gives. Very family friendly and definitely easy to work with. Will go back if anything happens to my car.
Sammie Eaddy (ROCKY)
7 years ago
I have taken my cars thet for the last 10yrs and always have been treated good. Bj can be little matter of fact type a person, but he is truly a good guy, but he gets the job done
Jake McBride
9 years ago
This family-run business treated me well: They were polite and courteous, they were very clear in what the cost would be, they were accomodating in scheduling, and they did a fine job on my car. I recommend them without reservation.
shawn wells (tru2m3)
4 years ago
Even though they couldn't help me at this time, the reasons were made crystal clear. Took the time to give me recommendations and advice. I will not hesitate to give them my business when I do need work
Morgan Luciana Danner
3 years ago
Ben is just a really nice guy who knows his business. He went out of his way to get my daughter and me the best fix for the lowest cost. Thanks, Ben.Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim
Mahdjhi Love
6 years ago
They are absolute best when matching up car colors and fixing bad damage! I recommend them highly for when you have a bad accident! :)
Marcia Bellamy
a year ago
Out of business, phone disconnected. AAA tow driver left my car unlocked in an empty parking lot and dropped the key in their night box.
Vona Hunter
3 years ago
He has work on my car before and I'm never disappointed. He does phenomenal work
Allison Grande
7 years ago
Excellent overall experience, friendly service from the receptionist, office manager and other staff. Would recommend.
H Page
2 years ago
Great staff and very professional and had an excellent experience.
vince stropko
5 years ago
All your Auto body needs. They are a direct repair for many insurance companies
Anna Martin
4 years ago
Very courteous and efficient with taking care of my problem!
Makita Moore
3 years ago
Took my information and told me they would call me with an estimate and never called
Erica Penick
7 years ago
Excellent customer service, fair prices.
Aaron Tobin
7 years ago
Great people great place the service is awesome too
Laurence Trotter
5 years ago
Ben's Auto Body Specialists did excellent work!
Bill Culver
4 years ago
Great service and excellent staff
anotyap
5 years ago
Kind staff. Upfront and straight forward.