Beaulieu Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  marlon jackson
a month ago
Did amazing work when I went to them. The two ladies at the front desk are just amazingly friendly and beautiful and was just super sweet. It was a great place great pricing.

  Chrishawn Turpin
3 months ago
I really want to thank this car shop so much for helping me out, and putting me back on the road. They work fast and actually take pride in their work. Once again thank you so much and I will be back to see you soon.

  Cara Flesher
a month ago
Great next day service. Waited for my vehicle. Tires/rims sealed. Good price!!

  Albert Hathorn
7 months ago
I have lived in Cleveland for 3 years and this is the best mechanic I have been to! Scheduling was quick and easy and I was able to come in only a couple days after calling. The lady working the desk was so nice and down to earth it made me feel really comfortable. Their inspection was thorough and I was able to fix many issues all at an afforable price, and I am going back for a couple more issues I couldnt get done the first time. When my car was done they even pulled it up to the door because it was raining and I had my daughter with me! Great people, great work, I completely trust this company and have made them my go-to mechanic.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Wheel alignment, Brakes, Oil change

  Donna Stockman
5 months ago
Great service great office staff great repair.Cindy called to keep us informed .She was super to deal with and even made sure I had a ride to pick up my car.I have been to other repair places but this will now be a go to place.Friendly Good service. THANKS

  Cameron Kofalt
4 months ago
They were very efficient and honest. Customer service was very friendly and communicated well. They also didn't charge me an arm and a leg.

  AMAYA ANDERSEN
6 months ago
This is the place to go if you have an AudiI had somebody else work on my Audi Quattro and really messed itThese super wonderful people fixed and had me back on the road again ..Never asked or even took my money before the car was done at allThey had great attitude and are super nice . They communication was excellent ..I will never take my car to anyone else again Thank you guys for everything .!!!

  Brianna Albeny
4 months ago
I literally hadn t had my car a month before somebody tried to take it i was devastated calling around and I reached Cindy at beaulieu not only was helpful but she helped me with the frustrating insurance company and provided a Christmas miracle they have a lifelong customer now I m truly grateful

  L Lockett
a year ago
By far one of the best auto shops I've been to. Cindy, the lady who works the front desk, was very pleasant. She got me in and out within, say, an hour. The mechanic who worked on my car came and explained the squeaking noise and said it was nothing to worry about, and they just lubed the ball joints. I got the wheel alignment, and I was on my way. I don't reside in Ohio, but I would recommend anyone to this shop, as they have integrity, great prices, and are quick with providing the service.Service: Wheel alignment

  Paul Lopez Jr
8 months ago
Friendly and informative staff... Cindy is nice. 8/21/2023 update. Saddened at my last repair. About a year ago, I had work done for a sunroof leak. Price over $300. I took it back recently because of a leak and slouching water under the passenger floor. Picked up the car the same day and was told the water was drained. Price $300+ because that's what it cost last time. If the leak was repaired last time, I shouldn't be here again with the same problem. The floor has been wet still for a week, so I removed part of the flooring. Still lots of water present. I am very disappointed with this repair. I feel I was taken advantage of. I will not be using their services any longer and filing a report with the BBB.

  Caudill Potter
a year ago
Absolutely worst experience I have ever had with a shop came in today for a simple wheel alignment at 1:00 PM and was told they will have it done today to give them a few hours a few hours went by and I called and they said that they were unable to do the Lime due to my tires being bald which I have never heard of that so they tell me I can bring up my other set of wheels I have for the car to get put on I came up and had to change the tires in the parking lot myself and when I did the lady behind the desk said that their tech had left for the day that it would not be completed today they could do it tomorrow I explained that I live an hour away and they said that they were sorry they could not help me after I already spent 45 minutes changing tires in the parking lot myself talk to the manager no sympathy towards the situation whatsoever I would never recommend this place to anyone horrible service horrible for business do not take your car is thereService: Steering & suspension repair

  Matthew Hartman
a year ago
Great service, at a great price. I had a issue with my check engine light, ended up being a sensor in the engine. Beaulieu was recommended to me by a family friend and I don't regret listening.Called and Scheduled next day drop offGot a call same day of drop off with diagnosis and price \ quotePart got overnighted, next day later I got my car back!Was a perfect repair shop experience in my books. They even quoted another issue I was unaware of and brought it to my attention. 10/10 service in my mind.Services: Engine repair, Oil change

  I'll rwin weave
8 months ago
They have taken care of an issue that I have had for almost a year now. HOOORAAAAY !!! I have nothing but good things to say about them. In addition to the parts that they replaced, they also let me know that the old ones that had been placed on my vehicle before were " aftermarket". And was the source of the " P0 codes " that remained stored in my vehicle's computer. A lil pricey but.. Worth every penny.

  Rachelle Watts
9 months ago
Thank you for the great service,we took my brother's 14 Audi Q5 in for service and received excellent and quality service, and care awesome job. It's not easy finding a Auto center that handles foreign vehicles.

  Ethan Welch
a year ago
I have used Beaulieu several times and have always had a positive experience. They are reasonable, dependable, and prompt. Whenever I need car service, I will be going back, and will be encouraging my friends and family to do the same. Cindy does a great job and is an asset for the shop.Services: Transmission, Tires, Brakes, BatteryServices: Transmission, Tires, Brakes, Battery

  Rick Thomas (wrecker811)
a year ago
Called Beaulieu Auto to get a tire quote for my boat trailer tires, by far cheaper then most quotes I got with better tires for my money and also got truck tires. Reasonable, honest and awesome to work with. Cindy rocks, she made the whole process easy, she rocked it!!! Thanks again.Services: General repairs & maintenance, Wheel alignment, Auto tire replacement, Oil changeServices: General repairs & maintenance, Wheel alignment, Auto tire replacement, Oil change

  Cashalynn Bolden
2 years ago
I am extremely pleased that I hav found this family owned Automobile repair shop. They did an excellent job on repairing my radio and temperature control system. When I say they have a new loyal customer I mean it. Cindy has a warm smile and great conversation. Thank you all for taking care of my vehicle and providing excellent service. I highly recommend them!!Services: Electrical repair, Electrical

  Kathleen Zink
a year ago
I was introduced to the Beaulieu Auto Center through several extended family members who gave them rave reviews concerning their quality of work. I was not disappointed, but instead was extremely impressed with the meticulousness of their work in identifying a battery/starter/electrical problem that has haunted me on and off for several years. Additionally, the identification, and repair, of a stabilizer issue has my truck driving as smoothly as a luxury car. But the person who makes the you feel like a member of the Beaulieu "family" is Cindy. She takes the time to listen to your concerns, talks you through the process, keeps track of timelines, and never makes the experience feel rushed or that your vehicle is just another one in the parking lot.

  Jonathon Noha
a year ago
Good experience. Fixed my vehicle's timing chain. Timely, job was done on time. Clerk is knowledgeable and friendly. Posted 3 months after work performed everything still good.

  maurice twymon
a year ago
I appreciate the prompt service on my 2017 Chevy Malibu engine. They locked it back in December 2022. It s now February 2023 and the engine light has not came back on. I ve been dealing with Beaulieu Auto Center for over 20 years and counting!!!Maurice TwymonService: Auto engine diagnostic

  Stephanie Kisela
2 years ago
Beaulieu Auto Center was fabulous to work with . They made the Echeck repair process so easy. They have integrity and excellent customer service. I won t take my cars anywhere else that s how impressed I am with their business practices. Cindy is dedicated to giving customers honest answers and goes above and beyond to get things done!Services: Electrical, Vehicle Inspection, Brakes, Auto emissions testing, Oil change

  Justine Harris
9 months ago
My transmission had been leaking for a while and I took it here and they fixed it very quickly and affordably . Cindy is a sweetheart and was very helpfulService: TransmissionService: Transmission

  Matt Barlow
a year ago
Got an oil change and filters changed and cost $218. Had a tire that was damaged and they said was so bad it couldn t be repaired but conveniently had a price for new tires. Up-sale up-sale upsale. Took said damaged tire to a tire place and they fixed within 30 minutes. Said this place didn t even try to fix punctured tire.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Kirsteen Keller
2 years ago
I highly recommend this business! @ cannot say enough about how amazing everyone here is. I m from out of town & my car was towed there with a blown out tire. They took care of me as fast as they could, even though they had other cars to work on. Everyone was so nice & professional. I am forever grateful to them.Service: TiresService: Tires

  Xavier Jones
a year ago
Amazing service straight forward Cindy was very accommodating making sure I knew what was going on and comfortable while I wait which did not take long at all and the mechanic darris highly recommended big five stars excellent shop

  Tameeka Harris
a year ago
I love the service that the people have that work there especially Cindy she's very polite and pleasant and will take her time with you and get you what you need for your car an the mechanic's do good work

  Rome Brooks
2 years ago
I needed to get my exhaust and muffler repaired/replaced completely. So I started searching for a good shop nearby to do the work. Based solely off their reviews I decided to visit Beaulieu. I had cards to different repair shops that went into the trash immediately. Beaulieu will have a return customer and I will send / recommend people to them because its hard to find knowledgeable ,professional, honest mechanics.Service: Exhaust

  Hannah Derrickson
a year ago
I wouldn t trust anyone else with my cars. The owner and his son are great people. Every tech is trustworthy. Very knowledgeable front desk.

  Anthony R. Pompa
10 months ago
Woah this place really cares about there customers !! Out of town driving through and got a screw in the tire . Cindy went out of her way to get us patched up and on the way to our concert . Rare to find a good human and auto shop like this ! Thanks again .

  Brittany Williams
a year ago
First off let me start by saying Cindy is god sent! I went to get a diagnostic on my car because I didn t know what was wrong with it, they took their time to look and figure out what was wrong with it. Cindy came to my home to take my son and I to daycare and work at 6 am in the morning while my car was in the shop so I think that says a lot about character! Definitely go check them out! Thanks for everything guys:)Service: Auto engine diagnostic