Alba Auto Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cassandra Soltis
5 months ago
Owner was super amazing. I walked around the lot looked at a few different cars gave him in my price range and what I was looking to get into told him about my last vehicle and let me take the car for a test drive that I was looking at. I came back to the establishment with cash in hand, eager to buy the vehicle! SUV I bought only had 69000 miles and he had all the prior Info!! CANT BEAT THE CUSTOMER SERVICE AND VALUE OF THE CARS!! will be sending everyone in need to this establishment!

  Rita Hicks
2 months ago
The true test of a dealer is when you have a problem like we did. Tony stuck by us through the problem and sent us the parts we needed. He answered the phone every time we called, never dodged anything! Our car is now perfect and exactly what we wanted at a great price!! We will def buy again and rest assured this is the best place to buy a vehicle. Thank you Tony and all of the Alba crew -love our Crosstrek

  JP Scout 800 (JPScout800)
6 months ago
I purchased a 2008 Jeep Wrangler with a Salvaged/Rebuilt title (theft recovery) in July with just under 39,000 miles and shipped to Texas. The post on ebay boasted a smooth running, "serve you for many years to come" condition with working AC and no issues. I asked several questions back and forth with Tony to try and get an idea of the condition. I tried getting a 3rd party inspector out, but no one in the area would return my call. Tony was very helpful and nice about my questioning, and he got me a great deal on shipping the Jeep all the way to Texas. Due to his willingness to help and his online reviews I took a chance on buying the Jeep. However, since receiving the Jeep, it's been one issue after another. I believe very little dealer reconditioning went into this vehicle to be resold. This Jeep was not safe for the road.The first things I noticed were the AC did not work and the Jeep had a 50mph significant steering wobble. After 2 days of driving, the shifter cable just fell off (eventually had to replace the shifter linkage and cable bushing). There's a tick on the passenger side of the engine during cold starts. There's a rough shimmy/hesitation when idling at any given time. When you fill the tank up, it leaks gasoline all over the ground until you run it down to just over � of a tank. It reeks of gasoline all the time. The tires were dry rotted, and past the end of their life. The rear driver brake caliper was seized and the rear calipers would not bleed when the rusted out rotors and pads had to be replaced (all of the rotors and calipers ended up needing to be replaced due to rust and wear). The transmission leaks about a 3rd of a quart every 2 to 3 weeks. I had planned on replacing the steering with a new suspension lift, but I ended up having to replace the bearing hubs, axle shafts, ball joints, control arm bushings, and knuckles. The rust was horrific!I'm over $6,000 into the Jeep on just trying to make it a reliable driver, NOT including any upgrades. The AC still doesn't work after 2 techs have looked at it, who have no other suggestions but to throw parts at it and see what works. I'm constantly having to monitor the transmission fluid levels until I can figure out where the leak is coming from. At some point, I will take it to my shop to get the transmission leak and gas leak fixed, the idle hesitation and tick looked at, and to get AC looked at again. I've owned it for 2 months but it's only been on the road driving for a total of approximately 2 weeks due to it being worked on most of the time.Yes, I bought a 15 year old Jeep and there's always a risk when buying a used vehicle. Yes, I should have had a 3rd party inspect it, or flown up to see it for myself. However, I've worked for a dealership before, and standard procedure is to at least make sure the vehicle is safe for the road before resale. I'm not getting a response from the dealer with my concerns, as the issues have piled up. I dont know what they'd be willing to, or HAVE to do anyway? What other recourse do I have at this point other than leaving a review? Please do your due diligence when buying here.

  Jaran Miller
2 months ago
I had a good experience purchasing a car from this seller in 2020. Tony was very helpful, not pushy, gave me a good deal, and communicated well.When the car was wrecked this year, and I saw that Alba Auto Group had a car like I wanted listed on Ebay, I didn't have hesitations to purchase from Tony again. Like before, it was a good experience. No regrets.

  Joshua Scott
a year ago
I purchased a 2012 Fusion Sport from this dealer back in January. I found the listing on eBay Motors. I was hesitant to purchase this car because I live in Oklahoma. The owner was very detailed and up front about any flaws that the car had, and even offered a FaceTime call to show me the entire car top to bottom. I purchased a one way ticket and brought a check to purchase the car. They even offered to pick me up from the airport. The car made the 1000+ mile drive back to Oklahoma with zero issues, and is still running as it should two months later.I would absolutely recommend this dealership and I would go through the process all over again! 10/10.

  Steven Morris
a year ago
I and my son have bought 6 cars from Tony at Alba motors. Some on Ebay, some directly in person. All of his ads state cars are rebuilt title cars. They do decent work and I have never later had an issue with anything related to the rebuild. On 2 cars we had issues, and Tony made it right in both cases. I highly recommend them if you need a car. My only complaint now is that they have gone to selling mostly Ford Focus and Subaru Crosstrek and Impreza. If you like these cars, you won't get a better deal that at Alba.

  Rob Narolewski
2 years ago
I have bought countless cars here and referred friends. The owners are fair honorable and trustworthy. Buying salvage titles is not for everyone but if you understand the advantages and disadvantages call this place with confidence. You won't want to go anywhere else.

  John Galvin
3 years ago
Bought a Nissan Altima 18 months ago. Car has performed excellently. Purchase experience was top-notch. No pressure. Very good deal saving me around $4,000. Only applicable to those willing to buy a car with salvage title, but if that includes you, then I recommend them highly.

  Wendy Lamb
7 years ago
We purchased a 2013 Dodge Avenger on Ebay. We flew from Omaha, NE to Cleveland, OH to pick it up. Tony's brother picked us up, in the car, at the airport and took us back to the office to fill out the paperwork. The car was very nice, just as described, and it was a quick, easy transaction. Tony told us to take it home and if we noticed anything reasonable, within a reasonable time, he would take care of it. It had a slight shimmy in the rear end. All it needed was wheel balancing and was otherwise given a clean bill of health. He kept his word and reimbursed us for the wheel balancing, and we had our title within a week. It was a leap of faith going so far to purchase a car, but we are very happy with it and it was worth the trip to do business with good honest people.

  Christine McCoy
4 years ago
My partner purchased a vehicle from here a month ago, and the PA inspection went smooth, the car drives great, the owner was very pleasant to work with. He was very honest about the car and kept in touch, communication was great. Looking forward to another deal someday.

  S J
5 years ago
I bought a Subaru Legacy with 80k miles that was a flooded vehicle. I was pretty nervous about buying it, but it drove great from Cleveland to Colorado and I purposely waited 3 months before posting a review to see how it would do in the long term. The car has been outstanding and I'm very pleased with it.

  Jill Brown
6 years ago
We purchased a 2014 Chevrolet Cruze. Tony answered questions and shipped the car out quickly. I was just disappointed in the paint runs that were not noticeable in the pictures or mentioned in the description and the mistake he made on the listing stating that it had cruise control, which it did not! (mistakes happen) Chance you take buying a car without seeing it in person! Other than that, the car runs and drives great, we picked it up and had a 2 hour drive from the drop off location and made it home with no issues. my daughter was very happy to get it. It was in her price range and we did not care that it had a salvage title! She plans on driving it for many years to come.

  Primoro LLC
5 years ago
Tony advertises his cars online for sale and woefully misrepresents them to grab your deposit. Paypal says they will not refund. I lost my deposit on a 2011 mercedes cls550 that was listed as having a nice interior and all worked as it should among other false claims. I drove 5 hours to find it was a mess inside, dash cracked, sunroof inoperative, rips on blackened headliner(it was originally tan!), etc. He took pictures of everything that was good and specifically avoided the bad- real slimy. On top of everything, it was a salvage title. Do your homework but I strongly recommend steering clear of this wreck

  Sunny Dhillon
5 years ago
Very bad experience with this Place. I talk to sales person over the phone and made deal this was also listed on Ebay. Long story short after calling telling them I'm coming to pick up car today and I'm about 90 miles away. I get there and comes to find out they sold the car. Frist He try to say he try to call me than I told him he didn't and he said gets alots calls from people and they never come total BS. And he had other person in there wanted to argue and almost wanted to fight very very bad customer service. He said they dont care about their customers. Please be beware. This is bad business. I don't recommend this place to anyone.ReplyThey made counter offer on eBay for 9k which I took in good faith over the phone and told them I am coming to pick up the car. They told me someone bought the car in person now they are saying it was sold on eBay. This people are unreal. Please make your Own judgement call dealing with them. Bunch of liars now they are trying to justify himself. I told them I will leave negative comments. At that point they didn t care. Stop justifying bad business. SEE THE PIC BELOW IT WAS NOT SOLD ON EBAY IT WAS CANCELED BY SELLER. SO LIARS LIARS WITH PROOF. IF GOOGLE WILL UPLOAD SCREEN SHOT.

  Denise Maple
6 years ago
We have purchased two cars from Alba Auto group. We have referred both family and friends. Tony is a pleasure to work with, helpful and straight forward. I highly recommend checking this place out!

  Mariah Humphries
5 years ago
I bought a car from Tony back in May.. Me and my boyfriend came from St. Louis Mo , And drove the car all the way back home . I m still in love with my car And highly recommend them to anyone. Great prices and cars !!!! I m sure I will be back in the future

  Grandma's Catering
5 years ago
The car is amazing - exactly as promised. I have bought a lot of cars on the internet and pleased to say this one had no surprises. Delivery was extremely fast and communication was professional and helpful. I will keep them in mind for future vehicle needs.

  Steve Kowalski
4 years ago
We just bought a car from these guys, I wish I could give them more than 5 stars. No pressure at all, very helpful fantastic business. We live 3 hours away but I will be going back for every car from here on out.

  DAVID MCENTIRE
6 years ago
Purchased a 2012 Lincoln MXZ. Tony held the car until we could inspect it. Found it to be as advertised. Drove it home 350 miles with no defects found. Would definatly buy from again.

  Jerry Kroeger
3 months ago
Tony proved to be friendly honest and trustworthy.

  Paul Grae
4 years ago
This car lot has the best prices on late model cars in Cleveland. I found them to be honest and professional. Thank you Tony for great service.

  James Miller
3 years ago
We have now purchased 3 vehicles from this dealership. Tony is honest, very helpful and has treated us well!

  Ashely Brown
2 years ago
Great service from Tony very patient and understanding and willing to help you with any concerns you may have....I love my car

  Mickey Frampton
a year ago
These are good and honest people. Tony will back his cars 100%.

  Mykol
2 years ago
Very good dealer. Not pushy at all. Got a good car for an excellent price.

  Jeffrey Dubin
4 years ago
These guys were great. Fair, honest and no hard sell. Would definitely buy from them again.

  james banig
5 years ago
could not be happier, great vehicle low price. Tony was a pleasure to work with.

  Montia Warfield
5 years ago
Excellent place. Great people. Even better prices that you cant resist. Amazing job.

  The American Luchador
5 years ago
Rip off artist at his finest,not from California by the way...live here in Cleveland and have delt with you

  Nathan August
5 years ago
Awesome place to find a "new to you" car.