A & A Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zacora Mccullough
2 months ago
I will never forget this place. I went here a few years back it was terrible experience. My car came out worse than it was when I brought it in. They recommended stuff that I didn t even need and overcharged me. When I finally was able to get my car after over a month and a half, the same day it broke down. Took it to another mechanic and was told that bolts weren t screwed in correctly among other things. Highly recommend you do your research before you agree to services.

  Abudallha Asker
3 months ago
They take advantage of women and are really disrespectful the owner or whoever they have running the place shouldn t deal with the customers my wife took the car for an alternator that costed 700$ (over priced but was desperate) then Broke my hood mechanism and wouldn t take blame and treated to not fix there mess up my family owns multiple dealerships so im very knowledgeable about things like this will be calling the city and making sure these nasty people pay or understand thats not right .

  Grace Campbell
3 months ago
This is place is what my family was looking for. Old fashioned, great costumer service by the owner and great mechanics. Same day service and no long waiting.

  Brittanie
6 months ago
I would have to write a 5pg paper to detail my experience but for the life of me I can t see how anyone could recommend this shop. Tom is incompetent, rude and lies too much. They are completely disorganized at this shop and have no real clue what they re doing just guessing and hoping it works. He took my car to 2 other shops to get work done because they couldn t get it right after months of wasted time going back and forth and it s still not fixed. I would recommend going over to sharp which is next door before even thinking about this place. Half the work they can t even do at their shop. Terrible experience.

  Violet
8 months ago
Recently moved farther away from them but using other mechanics kinda reminded me how good they were when I was still nearby. Owner or manager is down to earth and easy to talk to. Finds out the issue quick and makes sure to update that same day, and overall they work rather fast. Really appreciate them.

  The ASD
a year ago
It was an excellent interaction with Tom, who helped this morning with my concerns for my car brakes. They were very accommodating when I called them and I could take my car immediately! This was our third visit there (gotten some repairs in the past and that s working great too!) and I feel this is the most honest business in the neighborhood. He also explained some basics that would be helpful in winter-driving.

  Shelia Jettton
4 months ago
Good mechanics good prices and they get done the same day!

  ericsandgo
4 years ago
I moved into the area in October 2018 and have had Thom and his crew fix my driver side window, the head unit for my heat and air conditioning, and most recently replace the timing belt and water pump on my 2004 Toyota minivan. Each time they have done quality work, they have done the repair in the time promised, and at the price quoted. That price has been about 2/3 of the dealer cost. I have been extremely happy in dealing with these guys, and will continue to use them. Thanks guys!

  Jon Schickedanz
2 years ago
Was traveling from out of town, had an emergency repair (blown radiator) that needed to be done in 24 hours. Tom took me in when no one else would and got me on the road again in time for my trip. Very welcoming, and kept his word. If I m ever stuck in Cleveland again, Tom and his team are my go-to. Thanks guys!

  Queenpoetic D. Roseboro-Lawson
a year ago
I'm new to the shop but this is my folks go to machanic and they're familiar with my car in which I purchased from my mother. There was a missing phone call that I felt that I should have received but the service was good and the owner and crew were very nice. Update, too costly for my taste and everytime I get my car back, it sounds differently than before, my car maybe old but geez, I will be going elsewhere in the future.

  Chris Paterniti
6 years ago
If you want a reliable mechanic, from a local neighborhood who will treat you right, go here. Mike and others have worked on 3 of my cars over the last decade, and it doesnt seem like there's anything they can't do... Except for replace airbag sensors since that's a dealership thing. Conversely, they were $300 cheaper than the dealership for a few different repairs - Toe Bushings, brakes and rotors, and exhaust replacements.

  austin dudley
3 years ago
I had a great experience here. Tom was excellent. He was respectful and very helpful. I trust A&A for all my car needs now.Service: Steering & suspension repairService: Steering & suspension repair

  Donnovan Patterson
3 years ago
I m a actual customer and I can tell you there the worst too go too trust me this is the last place you wanna do business. I told him to do all brakes because they were all bad he still decided to do just the back and charge me 400 for just the 2 back brakes then a week later the front brake locks up. Don t trust the they are bad businessService: Brakes

  Sarah James
6 years ago
I have taken my car here numerous times and they have always done a great job. Very friendly and knowledgeable. The car is always finished when they say it will be, for the price they have quoted.

  Mylea Washington
2 years ago
Very fast service! sometimes hard to get answers depending on who s answering the phone. Masks aren t worn/required there i suppose! but quick service a little pricey though

  seanya allen-gilbert
2 years ago
This has been my mechanic for 6 yrs and I have always been more than satisfied each time. Thank you for the great service

  Kevin Hallisy
6 years ago
Tom, Mike, and Gary are top-notch mechanics and great guys. They do the necessary, correct work, they do it right the first time, they price the work fairly, and THEY STAND BEHIND THEIR WORK. They make things right.

  Lea T
a year ago
Owner is very honest and answers questions directly. Got work done in one day. Very pleased, so far.

  Billie Rich
2 years ago
Tommy is the very best!! We are a million percent satisfied with the work he did. Wouldn't go anywhere else .

  Keniesha Mason
2 years ago
I had a very pleasant experience the owner was very friendly and understanding and the price was very reasonable I would absolutely go there again

  Kathryn Siegel
4 years ago
They are great honest people to deal with. Took our cars there for 20 year. The owner is the best!

  mo diab
4 years ago
Worst service! After I changed the tires there one of them blew on the highway!! He also didn t fix the problem in my car and charged me over $2400! Don t go there

  Lewis mitchell
2 years ago
This is the best a car service business ever treated me and it got better as we did more business!Services: Steering & suspension repair, Auto engine diagnostic, Engine repair, Oil changeServices: Steering & suspension repair, Auto engine diagnostic, Engine repair, Oil change

  Samantha Justham
a year ago
Honest and reasonably priced. They saved my Beetle!Service: Engine repairService: Engine repair

  Tc Craig
5 months ago
Best shop around. Only place I trust with my cars. Ask for Tom.

  Lisa Briggs
a year ago
Always friendly, helpful and knowledgeable and reasonably priced

  Dylan Kuntz
7 years ago
The guys there are very nice, I brought my moms car in for an oil change and they saw a broken pulley saving my moms engine from possibly breaking.

  Rich Bahrijczuk
4 years ago
Mike is the best mechanic this side of the Cuyahoga. Only place I take my car.

  ms hix7
5 years ago
I was charged $458 for a 'dealer' part that actually cost $299. Needless to say i wont be going back.

  Ian Widra
a year ago
Best service in town and highly qualified professionals