A&A Action Auto Insurance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heidi
6 months ago
I have been with A&A Action Insurance for years! They go above and beyond in finding you the most competitive rates. Their customer service is excellent. The owner Kriss gets back to you immediately. If you have any problems don't worry they'll take care of it. I will continue to give them my business.

  Brett Bejcek
a year ago
Kris is absolutely amazing! I've been using her for years and she's always explained everything in detail and puts my needs first. I've compared quotes a number of times and she gets me the best price everytime. I can't recommend her enough!

  K. D
2 months ago
This agent was ready to fight for me with my previous agent. Thank you A&A Action Auto Insurance for my policy.

  Monae Ervin
a year ago
I have been with A&A for almost 15 years. Kriss has been amazing every step of the way. They make sure to find you the best insurance for your needs and will tell you the benefits. The customer service is top tier and they make all my auto insurance needs easy! I Highly recommend!

  Steve Bragg
6 months ago
I have been going here and dealing with this business for around 15 years now and they are the best at what they do and you won't find anyone nicer and helpful as these people,

  Stacey Mcclinton
2 years ago
I called A&A Action Auto Insurance to speak to kriss about an auto policy for my grandson. Because he is only 19, I didn't know if it would be best for him to be on a policy by himself or if I should just add him to mine. Kriss asked me some straight forward questions..Told me what she could do. And what she could not do.Along with her professional advice. I appreciate that. The end result is a good policy that didn't cost a whole lot of money.My Grandson and I are pleased.

  Johnathan Whitfield Sr
4 years ago
Kris has been an awesome individual. I call her the best insurance agent in the world. Kris goes above & beyond for my family & I. She always takes time to answer any of my questions without feeling like she is rushing me. I've been with A&A for well over 6 years & love them death!!!

  Trisha Thorne
2 years ago
I had an absolute wonderful experience with Anesia she took me thru the the process answered all my questions and was very patient. I would recommend her to anyone looking to get insurance she will help you get what you need. She was also very professional and kind.

  Ena McDowell
4 years ago
I have been with A&A Action Insurance for many many years. I have been working with Kriss ever since i started coverage back in the early 2000's. I have to say she is the absolute best! I have never seen an agent work as hard as she does. With other companies that I have dealt with it was all about the money, getting you covered with garbage insurance, and getting you out of their faces. But Kriss is different, she keeps up on your insurance, makes sure you are getting all of your discounts, and has researched every possible viable insurance option that will not leave you working to just pay auto insurance. What wowed me the most is she reached out to me when policy was renewing with better options. Kriss has yet to leave me disappointed, which explains why I have been with A&A for so long. It feels like home and family!!! I wouldn't dream of going elsewhere.Kudos, Kriss!

  LaDonna Viccarone
6 years ago
I have been with this agency for over 10 years!! They are very knowledgeable and do whatever they can to assist you with your insurance needs. Very Personable and friendly. When my daughter was in an accident, the first thing Kriss asked was, is your daughter ok? I would recommend this agency to assist with your insurance needs.

  Lexii Luciano
6 years ago
Kriss set me up for insurance here. She s amazing. Very friendly, knowledgeable, and she even showed my 4 year old attention and patience. I m taking my Mother to A + A because I don t want her to be with any other insurance company.

  Mia Casteel
4 years ago
Kris was extremely helpful, straight forward, answered all my questions. She made my first auto insurance experience super helpful and affordable. I highly recommend A & A action insurance.

  Darnesha Depriest
3 years ago
This agency is great! Kriss is sooooo helpful and kind. She s definitely attentive, always available when you need help and willing to go the extra mile to help you and make sure your comfortable and educated on anything you need. Thanks A&A!!! Kriss your so clutch!

  Jay Kazz
3 years ago
I needed quick insurance so I called this place. The lady who answered was very nice and polite. She hooked me up with progressive and got me a good deal on my insurance. She told me I can call whenever I have questions or need to file a claim. I feel more secure knowing I have her if need be.

  Christina C.
4 years ago
BEST AUTO INSURANCE COMPANY EVER!!I have been with them since 2013 and I can t see me doing business anywhere else! They have saved me so much money and anytime I have questions or concerns they always help me out. I would highly recommend them to anybody searching for great insurance!Thank you for everything!! You guys are amazing!

  Ke Ke
5 years ago
1. I chose A&A( AA below) because it was the only few insurance agencies that open on Saturday.2. I had a couple unhappy experiences with them. When I first got my car on a Saturday, I called them and the agency did not have a great attitude and didn t seem happy talking to me. I vividly remembered that I was not happy talking to them. I should have stopped here but again, they were one the fews that opened on a Saturday.3. When I got into a car accident, I called AA, and the only words they said were you should call xxx insurance. We don t accept your claims . I understand that this might be xxx insurance s policy, but at least you can ask me how I was doing. Is this how you care your customers?4. After xxx insurance kept bumping up my rates, I decided to switch my insurance company along with the agency. My new agency told me that I do not need to call in and the insurance will be cancelled automatically. So I did not call. For most of the insurance companies, this is true, but not for xxx insurance. After I received a bill, I called xxx insurance. Xxx insurance told me that AA can easily cancel my policy for me since AA is my agency, as long as I have the prove of another insurance. Then I called AA the next day. After an hour of negotiation with the prove of another insurance with me, AA told me that they could not help me cancel my insurance. I had no where to go and did not know what to do. Xxx insurance told me to go to AA, and AA kicked my back. So I posted a review. Upon my review, AA reached out to me and told me that they can cancel my insurance now. Well, what couldn t you do it correctly the first time? Why did you need to wait for a bad review then take actions? Anyways, after a series paperwork, AA sent an email to xxx insurance and told them to cancel my policy. HOWEVER, I still received a bill after a week from them. So I called xxx insurance and I had to ask them to find the email from AA to cancel my policy. AA did not follow up on my cancellation after the email was sent. I had to call the insurance company and follow up myself. Is this the correct way to treat your customers?Today, I am still receiving mails from xxx insurance even though I have confirmed my cancellation.I don't usually writes Google reviews, but when I do, it means I am very unsatisfied.

  Lifeline Clothing
5 years ago
Kriss has terrible customer service. She was extremely rude and hung up in the middle of the conversation. She then ignored my phone calls after. I seriously advice anyone looking for insurance to not do business here. I wish I knew the corporate office because I was seriously offended.

  Kathleen Albondante
4 years ago
I had to sell my car but I will only use A&A Action Auto for the next one. Kriss was my agent, the best one I've ever had, she helped me get a policy I could afford. Thanks A&A

  Alaina Caruso
5 years ago
I have had highs and lows with cars and insurance. Kriss with AA has always helped me out and offered great advice. I now refer her to anyone when insurance is the topic of conversation.

  Harvey Crawford
3 years ago
They took care of my mom car just like I expected and now I'm going back again today so if you want a reliable mechanic I would recommend Sass auto.

  Loretta Vaughn
2 years ago
Not happy because I was not notice about nonpayment then they tried to get me pay a half payment late payment. But then no one know how much so it was very unpleasant I will be leaving the next time it's due

  Jay Little
6 years ago
I can't complain. Been very helpful and handle more business than most insurance companies. Once you sit in the chair everything is 100%. Special thanks to Kris

  Camille H
2 years ago
Always willing and ready to step up and help . I am pleased with the service I received thank you for your kindly and servicehave a blessed day.

  Travis Edwards
7 years ago
In 2008 A&A insurance enter to my family lives and has been a major pillar in the structure of securing our future with insurance. No, matter the question, even if in the question it's not going to produce business for them they will guide me in the right direction.

  India Mixon
a year ago
Kris is always going above and beyond to ensure that I am receiving what benefits me

  Rin Johnson
5 years ago
Kriss is the best, very helpful, and polite, she gets the job done she is highly recommended by me, friends, family.

  Grace
5 years ago
Outstanding customer service! Employees are incredibly helpful and have a great deal of knowledge. Awesome experience, highly recommend using them!

  Chloe Jamison
5 years ago
A&A provides awesome customer service and the team definitely carries a great deal of knowledge. Would absolutely recommend using them!

  Jesse Erlenmeyer
6 months ago
Great place for cheap insurance

  Ron T
2 months ago
Polite, professional and dependable