Urb's Garage and Tire-Monfort Heights
4.8 (165)
5364 N Bend Rd, Cincinnati, OH 45247
(513) 916-3666
autorepaircincy.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Edna Reynolds
2 months ago
I had a problem with my tire. It was pouring down raining. These guys greeted me at the door. Very nice made me feel comfortable offered me something to drink and it was very fast also over looked my car very good service. You know Most shops is trying to make a dollar these guys was honest and they wasn't just there to make a dollar they was there to help me out. There is nothing wrong with my tire. They took their time to make sure even though they took it off the car, They did not charge me! I'm not sure what the managers name was, He was a Black African American,He really sweet knew what he was talking about. I ask him a question. He gave me the best response. I'm definitely going back. These guys are great.! Thanks so much Urbs Garage!
Todd Harris
2 months ago
Great local tire shop! I had a leak on an outside wall of my tire that needed replacement and they put on a spare for me and swapped the tires out for me. They did it QUICKLY and were extremely accommodating and friendly. This is the type of customer services and quality work you look for as a customer. Great job!!
Bryce P Hughes
3 weeks ago
Place is amazing and customer service is stellar. Got me in same day and fixed an issue another shop caused! These guys are the real deal and will definitely be coming back again these guys get it done!
Jeff Dawson
a month ago
These guys are great. Highly recommended. I needed an oIL change and tire rotation. They were running a synthetic oil change deal, roughly 40 bucks. Even though my truck took 2 extra quarts, they didn't charge me more than what they had advertised. You just got the vibe that they cared. Of course, they have to pay the bills. But I left feeling more like a friend, more than a customer,
Matthew Gamble
2 months ago
Great experience, dropped off car with no given expectation of turnaround for repair appraiser and got a call that morning with a check up and then again early afternoon with the diagnosis. This was even with me saying I was in no rush and they went ahead and got it done that day.
Chris Dumford
4 months ago
Took my Jeep Wrangler unlimited to the shop for what sounded like a lifter rattle. Nick and the boys diagnosed it as possible bad lifter. He fully expected to have to put in new lifters, rollers and cam shafts. He found that the shafts were still good and saved me over a thousand dollars in repair bill. They are an honest auto repair facility and reasonably priced. I would (and do) recommend Hurb s garage to everyone.
diverdowndave1
4 days ago
Took car in for leaky water pump replaced in one day. Neil and nick. Your awesome. Fast. Friendly service.
Tom Ferrigan
4 months ago
I have a 36-year-old Chrysler LeBaron that is in like new condition, but needed a few issues addressed. I contacted URB S and asked if they would be able to work on a car that old. I was told that they would be able to, so I made an appointment. The day that I took my car into the garage I asked if one of their people would be able to drive me back home and they said that would be no problem and immediately got one of their mechanics to drive me home. They called me while they were working on the car and told me what it was going to need and what the price would be. I told them to go ahead with the repairs. They called me when the car was ready to be picked up and I asked if they could have the mechanic bring the car to me and then I could take him back to the shop. They said they would, and they d have him at my house very shortly. my total experience with Urb s was very positive and I will take my car to them again, and I will recommend them to my son and daughter.
S C
5 months ago
This business took every care when repairing my car. Everyone was so friendly, professional, and extended great kindness. They made such a great impression that I will definitely be using their services in the future.Service: General repairs & maintenanceService: General repairs & maintenance
Renee Kennedy
4 months ago
Urbs offers friendly and courteous customer service. Great customer service is so hard to find but, Urbs reminds you it still exist. They completed my car repairs efficiently and offered suggestions on future normal maintenance.
Joel Cerimele
4 months ago
I had to get an oil change recently, and I cannot recommend this Urbs Garage and Tire (Montfort Heights) highly enough!! They did the oil change quickly, and I've always found their expert staff incredibly courteous, helpful, and knowledgeable. They are always willing to offer their advice and their expertise to any questions I've had about my vehicle. I can also personally attest to my relatives who have also gone there with more difficult car repairs that Urbs' inspections have really made a difference. I'd recommend Urbs to all my friends and relatives!
Andrew Bauer
5 months ago
I went to URBS for the first time because I was tired of the other sub-par stations that are around them. Everybody that I came into contact with was very nice and answered any and all questions I had. They actually took me into the garage to my car and pointed out and explained everything they had to do and how it got to that condition. No" YOU'RE ARE BOTHERING ME" attitude or "ARE YOU STUPID?" looks because like I said they show you and explain the problem. It's nerve wracking trying to find a garage I can trust. Now I don't have that problem because I will be going there for any car problems I have. Thank you guys and gal.
Docsuce S
3 months ago
Urbs takes care of their loyal customers. Always friendly and always giving you thorough and correct information. Prices are reasonable if not lower than most. Try them and see for yourself.
Justin Hall
4 months ago
Brought my truck in for an alignment. They had my truck in the garage within 5 minutes of arriving and had me back out the door quickly. Fast, reliable, friendly service.
Beverly Hughes
6 months ago
URBS was great. They inspected my car and made me aware of a potentially dangerous brake failure. The staff is courteous and made me feel like I was their only customer that means.a lot to me. I recommend you d them to all my neighbors on our group FB page.Services: Tire rotations, Brakes, Oil changeServices: Tire rotations, Brakes, Oil change
Lillette Russell
6 months ago
The waiting room and bathroom is very nice and modern. They offer hot and cold drinks while you wait. The staff was pleasant and helpful. The price point was reasonable. I will return for my next service.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Matthew Renner
5 months ago
I recently had work done on 2 vehicles. Everyone was very professional and both vehicles were fixed timely and at a reasonable price. The adviser kept me posted when the one car was delayed.
mary burns
3 months ago
I needed a few things done on my car, so I called several garages for prices to keep my expenses within my budget.Anthony, at your White Oak location, was so pleasant, patient, and respectful that even though you were a little higher on one thing, I decided to use your garageand when I got there, Nick was equally as respectful and patient.
Mario Morataya
7 months ago
I showed up this morning trying to change the oil for one of my cars with the intention of taking the others to make this workshop my go-to workshop, at first everything was fine, a very kind lady but suddenly a person who was too abrupt and rude appeared with My person, whenever the lady tried to accommodate my cars, this person always refused in an unprofessional manner. I am not asking for any free work. I always pay for my services, so when I saw the way this person treated me, I decided to leave. that place and thank God this happened at the beginning. You know how they say the first impression is the most important and for me today was not a good experience. I will never go to that place nor will I recommend it to my friends. 100% disappointed
Sarah Smith
4 months ago
They always get me in quickly. They have integrity and have your vehicle ready when they say they will. It s hard to find trustworthy mechanics
Nicole Hand
7 months ago
I came in for an oil change, but also bc I kept seeing bees swarming around my car! Luckily there wasn t a hive. I really appreciate how thoroughly they inspected. This is my 2nd oil change at Urb s & I ll never go anywhere else. Quick service, kind & friendly employees, and reasonable prices.Services: Tire rotations, Wheel alignment, Oil changeServices: Tire rotations, Wheel alignment, Oil change
Leslie Reilly
7 months ago
Had an estimate from another garage. Chris was able and to do the same work for a much more reasonable price. He showed me everything he would fix as we walked under the car up on the racks. Work was done on time. Staff very personable and professional. Thank you for finally being a reputable garage!Services: Auto body & trim repair, General repairs & maintenance, Auto engine diagnostic, Side view mirror repair, A/C installation & repair, Auto maintenanceServices: Auto body & trim repair, General repairs & maintenance, Auto engine diagnostic, Side view mirror repair, A/C installation & repair, Auto maintenance
Mary Lamping
5 months ago
I have all good things to say about URBS Garage in Monfort Heights. They are trustworthy and take the time to explain to you about your car repairs I will recommend and take all my car care needs to them.Services: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repairServices: General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair
Linda Hall
5 months ago
Friendly and helpful service! It was my first time there. Not close to my home, but close to where I work. Very satisfied and I plan to go back there.
sarah beggs
4 months ago
Great experience! these guys know what they are doing! Great communication and service. Definitely will be back.
James Chirumbolo McKee
7 months ago
I have been back to this team because I trust them. They present evidence of their recommendations on what they find, not everything is a fire drill when they do find stuff, and they are competitive and often beat pricing of other shops/garages. They also warranty their work so you have confidence in the work completed. If they keep doing that I will keep coming back.Services: Tires, General repairs & maintenance, Tire rotations, Auto brake replacement, Oil change
Julius Appleton
3 months ago
Always perform great service with my vehicle and have the best prices for service in the area hands down
Chris Lilly
3 months ago
Awesome customer service from Nick Mcginnis! Very friendly and welcoming! Prices are great you won't be disappointed!
Shirl Dee
6 months ago
Great communication, great staff, even though they weren't able to identify the issue of our truck due to our truck was being stubborn and start to just work all of a sudden lol. But this place is a great place to to take your car for any service they really got me for a free diagnostic is a A++ for me since everything is so expensive and for them to not charge for diagnostics test really help us . Thank you Urb's Garage and Tire.
Lord Michael Mcdade
6 months ago
Shoutout to nick, Melissa and the pit crew for fixing up my Honda fit 2009 literally the hands of god for realDefinitely will be coming backAnd have a 3 year warranty or 36k miles so if I have any issues bring it back we've got you love that policy for sureThank you all again Services: Tires, Auto brake repair, Tire rotations, Wheel alignment, Auto brake replacement