U-Pull-&-Pay Cincinnati

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Grant Smith
5 months ago
I recently bought this 1994 Explorer from the used car lot at U-Pull-&-Pay. I worked with Cailum and it was a great experience. I feel like the vehicle was appropriately described in the listing to reflect the condition and transmission issue. It is able to be fixed and this car luckily didn't end up in the crusher or getting parted out. The sales experience with Cailum was straightforward and he was professional throughout. I signed over temporary power of attorney to enable him to handle the title for me. He did this and got in the mail promptly. I couldn't be happier with the experience and purchase. Thanks, Cailum!

  Brandon Walton
6 months ago
first time experience: bigger than imagined, friendly, easy to find, nice and neat for a junk yard, competitive pricing- update as of 10/18/23 they also offer a free VIP club membership that tracks your receipts and warranties of your purchases. I went yesterday and had to swap a part out and was given free admission as well as the warranty exchange. this is my new go to for used parts. I changed my entire evap system on 2011 fusion including fuel door, evap canister, purge and vent solenoid for $44. nor to mention the warranties.

  krista carnes
3 months ago
First time visiting with boyfriend and actually going in.We got there paid for entry and went in I had the website pulled up in the phone the car were where they said they were. It was very cold so I didn't get to look through a lot of the aisles, but found what we were looking for pulled it and paid. Pricing online was a little confusing because of the core but it was fine

  Abdo masud
4 months ago
I m very happy to share my nice experience with you pull and pay in Cincinnati Ohio.Mrs. TRISH was super nice, she knows what she is doing. She helped me a lot and explained how to use the VIP to get more advantage. Really I like to find here at the location. Also other stuff members are very nice and respectful.

  Betty Lou Smith
4 months ago
11/19/23 I went to pick up a tire and rim that I was told had been pulled off the car and was ready to be picked up. Spoke with Trish at the counter who told me, no warehouse, you go into the yard and pull what you need yourself. Needed 16 rim but car specs said it should be 17 . You can pay to have employee pull parts. Trish had Ryan check cars for Tim I needed (which he did find) but tire was no good but he was able to find a tire. These two employees were AMAZING and really went all out to help me find what was needed. THANK YOU so much Trish and Ryan. You both really went above and beyond to help me out.

  NATHANIEL
6 days ago
Good deals on car parts, lots of cars to choose from. They have actually bought & and towed couple of cars off our property yrs ago l.

  B Otto
5 months ago
Pretty decent overall. Friendly staff. Double check the cashiers on prices when checking out and be aware that luxury brand parts cost a bit more. Also the part you pull may have other chargeable parts attached.

  513 Markiemarknati
4 months ago
As always ... great wonderful very helpful staff good pricesBUUTTT wish there was a way they could stop people from getting grinders an saws all in cuz 7 out 10 times part I need someone cut something to get to different part. I heard a grinder other week went to him told him I worked here an I need the grinder can get on way out or leave . He gave it to me it was a good one an sharp I used it to cut few things was in my way made it faster helll.... just playing ... but I'll sit at front door an check bags male sure 10$ hr 2 or 3 days week that they don't what days always bw different an they think be 4 doing them....Yall rock have good Christmas an New Year's

  Joseph Brandt
2 months ago
This is a good yard, organized and pretty clean. Staff is friendly and helpful. They have inventory on the website.

  Priscilla Bullock
3 months ago
They people are great and always smiling enjoy going there. But it would REALLY REALLY BE nice if you pull an pay had their own app

  Shana Plummer
2 months ago
This place Is as it sounds need a part to find out if they got the part take it out of the vehicle there and take it home and put it in your vehicle you pay to go in and then you pay for your part as you come out. they where respectful and considerate it makes having to shop for auto parts a little bit easier.

  Jimmy
6 months ago
Had a decent inventory, but the prices were a little much in my opinion. One a brighter note, they have VHS tapes for sale by the checkout counter

  Donald Ahlers
6 months ago
This place will rob you! Watch what you pay for closely. They are racist against whites. The lady rand up 2 completely different prices and charged me extra regardless of the fact the website charges $8 less then I was forced to pay. Be careful people!

  Michael Privett
5 days ago
They didn't have what I needed,but charge $3.00 just to walk through yard,do not forget to bring tools to get auto parts you need.

  Jason Dickerson
6 months ago
Over the years I have found myself romping through the rows of junk cars for one project or another. The layout and service are well formatted and make harvesting fairly easy, but I have had my fair share of challenges in finding the vehicles I need only to realize the parts I need have been picked clean. This yard has a high traffic of DIY'ers and professionals alike, so if a vehicle has been there for more than a week or two it is very likely that it will be picked clean. This is to be somewhat expected in the world of salvaging parts. My biggest concern for this particular yard is the pricing and more so the way they breakdown different assemblies charging for each little piece which can leave you feeling a bit unsettled with what you pay at the final cost. I have been to several other similar salvage yards that are much more generous in the way they charge out the door. So my advice to anyone who may be in the market to save some money by pulling their own salvaged parts is, if you visit this yard be sure to pay attention to the number of vehicles they have matching your inquiry and the length of time the matches have been on the yard, and finally unless you need it and are OK with paying for it don't pick it, or you will be in for a surprise at the cash out window.

  Jaybig07
4 months ago
This place has the best customer service they will go the extra mile to make sure a customer is happy

  SL B
2 years ago
Great. There were plenty of available parts. Detailed listing for location of needed car. Price to enter is $3.00 per person.

  David Monroe
6 months ago
Had a great experience today pulling the parts we needed for our explorer. We were from out of town and Connie went above and beyond helping us get the parts we needed. Great service and great inventory.

  Neil Nehrer
a year ago
I recently visited Pull and Pay Cincinnati and had a fantastic experience. From the moment I arrived, the staff were friendly and helpful, making me feel welcome and at ease. The layout is easy to navigate, with clear signage and well-organized inventory.What really stood out to me was the quality and variety of the parts available. I was able to find exactly what I needed, and at a great price too. The self-service approach also made it easy to browse and select items at my own pace.Overall, I highly recommend Pull and Pay Cincinnati to anyone looking for high-quality auto parts and a great customer experience. Thank you for making my visit so enjoyable!

  William Thompson
a month ago
Good place to get parts if they have your vehicle in the yard

  Mr Fiero
6 months ago
They force you to get your photo taken before you enter the yard and then they want to collect a bunch of personal information from you. I will shop somewhere elseRequiring someone to have their picture taken and to give up that much personal information to enter a junkyard is Ludacris. Plenty of other options around the Cincinnati area that don't require this.your loss.

  William Fullman
6 months ago
Been going since it has opened food for thought I was trying to find tires for my car and a Lady form the back were the rims and tires or being unmounted came out a schooled me on tire sizes for my vehicle it was refreshing to have someone with knowledge on my tires for vehicle to just take a moment out to help

  ty garrett
5 months ago
Found my unicorn here and the staff were great in letting me know when it's suppose to set sail!!

  Cara
9 months ago
The yard is pretty spread out which can be a hassle when you have to buy heavy stuff that's far from the door, but it's nice to have a comfortable amount of space to work between vehicles & of course wheelbarrows are provided. Was overcharged 21$ for the current promotion going on July-August '23, where doors and seats are half off, and when I returned with my receipt they refused to refund me in any form but store credit. I understand this as a policy when returning parts, but for being overcharged it is ridiculous and honestly bad business to refuse to give me my money back, so I'll only return here when absolutely necessary/if they have a part I can't get at Jack's or Bessler's. The $1 electrolyte freezer pops are total lifesavers tho

  Kevin n Chrissy Miller
5 years ago
Saved me over 600.00 and will be back tomorrow. Getn close to being finished restoringmy ild short bed Chevy

  Michael and Mona Kelly
8 months ago
Really friendly and helpful staff, especially Mique? at front desk. They have all vehicles arranged on lot by make (Ford, Dodge, etc) so you can easily find parts on similar vehicles to your own. Best lot in town.

  brian kelly knuckles
3 years ago
Love going here. It's like a kid in a candy store

  Chris Davis
9 months ago
This place is an absolute ripoff, don t waste your time and money. Go to lKQ much nicer and better organized. And you don t haftoo worry about if the parts you are going for being in their double price section for no apparent reason.

  Keith Andrews
5 years ago
Car I received new arrival notice the previous day was totally picked over already. Could not get price list or even examples ahead of pulling. Cashier had real trouble identifying my parts in your system - trouble pricing - although prices I paid were fair.

  Nancy Cooper
4 months ago
It s exactly what you expect, bring all your own tools