NAPA Auto Parts - Cleves Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Cline
6 years ago
Thanks for your help! I was stranded and could not find industrial chain links anywhere. I had know idea you guys carried them. Thanks for getting me back on the road! They were also able to track down another part for me and have it ready at a Columbus location when I returned that evening.

  daniel maurath
11 months ago
I've been in the car industry for 30 years and have dealt with a lot. I mean a lot of different parts stores, by far this one takes the cake as for a place NOT to shop! I placed a $2,000 order with them, with the manager at that. to only have my order not messed up by the manager but by four of his associates also after 5 days of trying to get this straightened out even the fifth order was incorrect do not go here I do not recommend this place they do not have a clue what's going on. You should be able to walk in a parts store get spark plugs plug wires alternator shocks and brake work parts and it be correct I wasn't building a spaceship here

  Jeff Lageman
5 months ago
All the workers have a good attitude about everything,P.S. the manager there very knowledgeable and very helpful recommend for anybody to go there awesome place have everything you need do your job//work

  Taa Skinz
6 years ago
Excellent Customer Service! Dealt with Mike one day and Lisa a day later and BOTH of them were great! Knowledgeable and professional. Perfect examples of how a customer would like to be treated when patronizing a business. Best of luck to the two of you. Thanks Guys and Gal!

  Sameer Malhotra
10 months ago
Best place to buy the parts for your car. Prices are competitive and the staff is super welcoming

  Gregory Marshall
6 years ago
I need a connector for a headlight and one of my tail lights. Driving along I caught sight of this place and just decided to stop in.The fellow that welcome me was extremely courteous and helpful, even though he was new to the place. He found one of the parts that I needed and offer to order the other one. I wasn't quite sure if the tail light connector was the one I needed and he offered me to come around the counter to take a look at it. After looking at it neither of us were sure that that was the right one so he allow me to take a picture of the screen so I could compare that picture to the actual part in my car.By the way, the part that I purchased there was actually cheaper than I could find it anywhere online, so if the other part works I will definitely purchase it from them.

  Larry Voss
3 years ago
Had a Honda Pilot that would not start. Brought the old battery here, and Mike helped me out. Mike checked the old one to confirm it was done and gave me options on a new one. The one I wanted (based on Consumer Reports recommendation) was not in stock. Mike had a driver run to the hub (main warehouse) to get one. Got a AAA discount. When I came back to pick up the new battery, Mike saw me and ran it out to me.

  nick kinzie
4 years ago
Always friendly , always knowledgeable, not like a regular parts counter. when you tell them you need a 21in windshield wiper they know what to do without having to year make and model u to death

  Robert Lawley
a year ago
Great visit. Brought old core to counter and left with replacement battery in less than 10 min. Good parking.

  Andy Crane
4 years ago
From Ray my first contact over the phone with Richard when I arrived everyone was very nice and I had called numerous other companies to get nothing but lousy service and with little or no knowledge. I have found my new auto parts store thank you so much for help God bless

  Jermaine Wright Jr
3 years ago
Very unprofessional management. Would rate 0 stars if I could. Do not recommend better off going to Pep Boys or Auto Zone they would value your time more than this place.

  Matthew Carr (mwc273)
7 years ago
NAPA always has been and always will be the best auto parts store. In my 35 years of maintaining my own vehicles, they have never let me down.

  Aeesha
4 years ago
Whenever I need a part for my Volvo, they can get it if not already in stock. Other parts stopped are ok. The only one on the same level as NAPA is KOI IN WEST CHESTER. CUSTOMER SVC is 2nd to none.

  Paul Chisholm
4 years ago
Excellent! I had been to O'Reily, AutoZone, Smyth, and Pep boys. None of them could hang. Napa hooked me up. I'll save time and go there first next time.

  Chuck Hall
5 years ago
It is nice to buy auto parts from someone who knows a lot about them. I only work on my family's cars so getting suggestions is appreciated.

  Matt Ryan
3 years ago
Amazing customer service was helped by a employee named Ray, got me exactly what I needed and saved me a ton of money with his knowledge and expertise!!

  Geoffrey Gunn
5 years ago
Lisa was very helpful. Parts were in stock. Price was good. Recommend highly.

  Michelle Bless
2 months ago
Love it

  Brian Mullins
7 years ago
It's my go to parts store. They have a good selection and the employees actually know their inventory and parts in general...

  bill beard
2 years ago
Easy to get the parts I need, counter help is great

  Bbearhug Thomas
5 years ago
Napa has high quality car parts at reasonable prices. Very good experience.

  Berry Gilmore
3 years ago
Didn't have a large selection of motor oils in 5 quart jugs.

  Dave Menchen
5 years ago
Disappointing selection of products, and high prices. Better options are out there.

  GT Fivehundred
10 months ago
Outstanding customer service.

  dallas hensley
2 years ago
They have what you need good service

  Roger H
4 years ago
Finally someone found me the right fuel cap to shut off my CEL.

  Pierce Thomas
5 years ago
Staff was very knowledgeable and helpful. Patience Galore!!!

  Louis Brinkman Jr
4 years ago
New warehouse full of parts and helpful staff

  Brian Hodgson
a year ago
When you need the parts you got to go to Napa

  Todd Courter
5 years ago
Great service that really know what's going on