Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie Bunner
a month ago
I couldn t have asked for a better experience!I was seen same day.The manager Charles Jump (per paperwork) was absolutely amazing, super friendly and professional!Great communication on what was going on every step of the way, what needed done or could wait was clear.They were great with my kids while they watched them work.I had an issue with payment and he was more than helpful, patient and comforting when i was stressing.I will definitely be using them again. Thanks again guys!

  Faith 94
a week ago
The guys got me together! They went above and beyond to make sure my car was safe, which means the world to me as a mother. They were very friendly and accommodating, great customer service! I couldn t have asked for a better experience, Keep up the good work guys.

  Marcus Greene
a week ago
Got my expedition back to factory. They had to replace my exhaust manifold which took longer than expected because the bolts broke from 16 years of never being loosened. I was quoted one price but ended up paying more because a specialist had to get called in which I wasn't happy about but I knew it was a possibility. They gave me a percentage off because I wasn't expecting the final payment. Overall my vehicle IS MUCH BETTER!!! Its quiet, gas mileage improved, and has more power. They did a great job. I think the lesson I learned from all this was to stop buying ford. This will definitely be my last ford. Great Job Midas.

  Kayla Behymer
2 weeks ago
Went to Midas for some squeaky brakes and Freddy was very helpful and reassured me that the brakes are good they were just a little dirty. Instead of over charging me and taking advantage of me because I'm a women and most places think I don't know what I'm talking about he told me to come back when I need brakes and they will give me the new ceramic ones that don't get dirty and squeaky like the old metal brakes. He checks my axle among a few other things because I was worried about how it feels when I drive at fast speeds and let me know it was just my tires which I'm getting Thursday. Overall great customer service and I will only be going back here for all my brake, tire, and oil changes.

  Tyeisha Chavis
a month ago
What a great and efficient maintenance experience! Specifically, Ian was the service technician, who worked on my car. He was professional, patient, and informative. Ian answered all of my questions and provided in depth explanation on how to care for certain parts of my car. His expertise and professionalism is unmatched! Additionally, the manager, Ray, was supportive and accommodating. What a great team!Sincerely,Satisfied customer

  Brittany Clark
3 days ago
Very professional and thorough, they were very transparent on what I needed and checked everything I asked about. Took their time, didn t cut corners. Definitely will be back. Jay and ray were amazing at their job. Thanks guys

  Denesha Reynolds
5 days ago
Horrible experience, they had our car for 2 weeks and lied to my husband and told him they had been working on it everyday. Then the manager admits they didn t even know where the keys were at the time. And didn t even have our name on the board to fix our car. We even drove up there everyday to check on the progress. Charged us to fix everything but the major problem. Overall they had our car for 2 months and vehicle still has the same issue.

  Nicole Jefferys
a week ago
Ray and Ian were absolutely amazing and very helpful at not just fixing my issue but educating me as well and bringing other issues I had no idea about to my attention which is hard to find owning a Mercedes . I ll definitely be back

  Kristin Hopping
3 months ago
These guys were AMAZING! So kind and generous. The undercarriage of my car was falling off and they pulled me right in and took it off for nothing. When another person down the road was trying to charge me $50 dollars! Very nice people, especially Jim!! I appreciate you so much!

  Katherine Prosser
3 months ago
Called and made an appointment for brakes they were able to get me in right away. They were extremely nice and quick. The manager was really great with everything and helping me out. I will definitely return. I really appreciate the service I had today

  ollie willoughby
2 months ago
Very professional and friendly. Went in for wife's car. She felt with them and I was backup in case since was the first time we had used this location. She has been hearing a squeal which sounded like belts slipping. Of course when we took it to them there was no squeal. They looked it over and checked the belts and pulleys and nothing loose or wobbly. They drove it and still nothing. They were real good with her and explained it all and gave her some options if it continues. Will definitely use them in the future.

  Kale Oglesby
4 months ago
Jim just got his promotion yesterday and let me tell you he deserves it! His customer service is a 10000/10! We called the same day and got an oil change the same day for a great price! Come down and visit my boy! I ll be back! Calling him for any car needs that he can help me with!

  Gemini Ravenscraft
2 months ago
The Mechs are friendly, fast, and knowledgeable. I drive for a rideshare company and they got my annual inspection done at tee same time as my oil change. Totally sweet folks, no nonsense. Midas sure knows how to keep me a loyal customer.

  Chelsie Cox
3 months ago
They were great. Took the time to help me. & did my oil change even when I already had the supplies. Thanks so much!

  Djeynaba Diallo
4 months ago
This is the second time I ve been at this establishment and fortunately enough I ran into Chuck again. His customer service is impeccable, and his patience is top tier . He answered all the questions that I asked, explained every additional items that I needed worked on, and did it all with a great smile. I will continue to go to this location strictly because of the top notch service that I received here. Thank you again Chuck!

  Sharlie Darden
2 months ago
Definitely go see Chucky and the guys at Glenway midas. I took my car into another location to get my water pump changedand theyhat my car for two days for what was supposed to be a 5hr same day job and had done absolutely not a thing not even ordered the parts. So I got my car back. Called the other midas I'm used to dealing with in glenway. They said they had everything needed to do the job and that they could get me in and get her done in a day or depending when I got her her in. I dropped my car off this morning at 8 am and they called me at 5 to pick my car up. Talk aboutecstatic. I'm was ready to shout!. It was definitely worth the extra 300 I had to pay. I wanted it done right and that's what I got. Thanks again guys You rock!

  YTG_VibEs
3 months ago
Subject: Extremely Disappointing Experience at MidasI recently had the misfortune of dealing with Midas for car service, and I must express my profound dissatisfaction. The initial estimate for the wait time was egregiously inaccurate, leaving me stranded for far more hours than promised.To add insult to injury, the customer care exhibited extreme rudeness, making the situation even more unbearable. Such unprofessionalism is unacceptable, and I had no choice but to abandon the premises in frustration.This experience has left me questioning the competence and customer service standards of Midas. I strongly advise others to think twice before entrusting their vehicles to this establishment.

  unknown young
4 months ago
great service i went in for a oil change and i was in and out with in an hours the customer service was very outstanding he was very polite and he explained me entire visual inspection to me that they do for you while doing your oil change i ll definitely come here for all my car needs Thank you!

  Jamie Shimp
5 months ago
I had an oil change scheduled for 11:00. No one contacted me to tell me the appointment was scheduled after receiving the email. I waited and was told at 11:00 that the oil change would take multiple hours. The service was terrible. Give clients a call and notify them. I highly recommend going somewhere else for all of your car maintenance needs.

  Sarah Dain
4 months ago
Even though the service took a little longer than expected, the office manager gave me consistent updates and readily answered all of my questions - on top of providing excellent mechanic skills and expertise. I plan to return again in the future.

  Steven Brown
4 months ago
My van's radiator decided to explode on Thanksgiving Day.. these guys busted through like a miracle and replaced it on Black Friday. My van also had motor oil bubbling from the valve cover gasket. They replaced that also.. I will give 10 stars if I could Way to go guys..

  Taniya Jackson
4 months ago
They were great. Alll time Jim he s great guy help me out ,, got the parts I needed in one day a help me out to get home so I ain t have to wait n the cold,, U go Midas I will forever get my car fixed by yal,, I got a wheel Alignment, Ball joints,, tire rods done in one day

  Jackie
3 months ago
Great & fast experience. Explained everything that needed to be done & payment options. Thank you Chuck & I ll definitely be back for tires.

  Anthony T
5 months ago
Do not use Midas. I had my rear brake light changed. My appointment was for 9 AM. I was out and finished but 9:05 AM they charged me $53 to replace ONE bulb. Shameful. I should have had them put the burned out bulb back. NEVER AGAIN. I should have been informed of the cost BEFORE any work was done. They won t ever get another dime.

  Tammy B
a year ago
The manager was really nice and helpful so I was really surprised by the unprofessional service that I received. I didn t get the right part for my Cadillac SRX. The pictures tell the story. The car is now running louder than when I took the car in the first time. I paid $1743 for some sort of white bonded to hold the parts together???? When I took the car back because the noise was worse, the manager told me the noise is from a hole in the new muffler which let s air out. He said it was okay to drive and I shouldn t worry. My problem is that I paid $1743 not to hear any noise. I thought by going to Midas I wouldn t have to worry about getting scammed, I was wrong.Services: Exhaust, General repairs & maintenance

  boston joe
4 months ago
Jim garrison was an excellent rep at the Midas on glenway customer service was a five star rating great personality thanks again Jim I would also like to show appreciation to the mechanic that worked on my car chuck Jump excellent customer service and got the job done right thanks to you both for service and will be back for sure

  cheryl Lawson
2 months ago
Very polite and efficient. I was in and out in about 30 minutes. I will recommend them to my family and friends!

  Dylan Higgins
6 months ago
Amazing service, brought my car in to get looked at without any appointment and was helped almost right away, Chuck was willing to take a short ride with me to hear the weird noise its making, and immediately starting looking at it when we returned. Unfortunately no luck finding the issue, but they were honest and provided good feedback, good experience overall.Services: Exhaust, Vehicle Inspection

  Leslie Stephens
4 months ago
Customer Service excellent, explained what needed to be done. Also, check brakes, tires, windshield wipers. Will be returning back for other maintenance

  Teshy Mosquea
3 weeks ago
Nice place. I didn t have an appointment and just showed up and they changed my oil without any problem.