Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sara Bickers
3 months ago
My car was wrecked pretty bad in the front end and the guys at Mark s got it looking brand new again. I love it! I recommend Mark s auto body to anyone needing body work done. Kyle was so kind and transparent about cost and time. I felt well taken care of.
Robert Pan
5 months ago
Mark's is definitely the best and most trustworthy body shop I've experienced. And I have driven cars over 50 years so far, thus this is not a light statement. My SUV was rammed at side by a big deer running across the road in dark night. While the deer walked away after the accident, it left a small scratch on the impact side of the front bumper, a slight yet visible shift of the front side panel, and most important, a noisy front door on opening and closing. Took the car to Mark's for repairment cost estimation. The manager was courteous, candid and incredibly helpful. After examining the car, he concluded the real damages are small and the above issues can be corrected without disassembling the involved body. With my concurrence, he painstakingly pulled and adjusted the side panel, plus using a solution to clean and smooth the scratch area. After 20 minutes, the scratch, the shifted side panel and the noisy door are all history. They all look and function as they were before the accident. Then the manager gave me the real surprise - there is no charge as they don't need appointment or part to fix it. They are just happy that their customers are satisfied and can quickly return to normal life. What a guy! What a shop!Service: Body & Trim
Maria Southman
5 months ago
Very pleased with my experience here! Made an unpleasant situation go as seamlessly as it could, and the work on my car looks great! Thankful to Kyle for fitting me in for an estimate quickly and for working with a bit of an unusual situation. Hopefully I won't be back but if I need to be, I'm glad to have a trusted place to go.Service: Body & TrimService: Body & Trim
Taylor N
4 months ago
Mark s Auto Body did an incredible job repairing the two driver side doors of my 2021 honda civic that had been hit. They went above and beyond to help me out with a travel situation, and the whole process couldn t have gone better. My car looks brand new. Thank you!!
Jen Mulvaney
6 days ago
Amazing service! Such a sweet man that helped me upon arrival. The team was quick and super kind. Highly recommended!!!
Ashutosh Panigrahi
5 months ago
Amazing quality of repairs and an absolutely fantastic customer service experience provided by Kyle and his wife! He squeezed me in between his schedules and had my repairs done way before than I initially expected. I d definitely recommend this body shop to others, thank you!
Caroline Clifton
7 months ago
Mark's is the place to go if you want quality customer care and service. The staff at Mark's fixed my car quickly and perfectly with attention to detail and my budget. They are friendly and accommodating, all that you could ask for in someone doing your repairs.Service: Body & TrimService: Body & Trim
Emily Bennett
2 months ago
Mark s Auto Body was great. They do high quality body work and their customer service is top-notch! Would highly recommend!
Doris P
2 months ago
The most honest guy working there named Kyle! Have really long waiting list because of the fact he is so personal but fair in pricing. Can't get any better
Daniele Cangemi
10 months ago
Kyle is a very competent, honest and kind professional. His team did a great job on my car, like it was theirs, based on the aligned, and always keeping me updated. Kyle's wife has been very kind and supportive as well in all the process. Thank you!DanieleServices: Painting, Body & TrimServices: Painting, Body & Trim
Nola Comparetto
8 months ago
Mark is a really nice guy who went above and beyond. I had damage to the passenger side of my car from an accident. My driver's side door had been bent back from a break-in and he fixed that for me, too! His work looked great.
Clyde Henderson
2 months ago
Very efficient, friendly, and thorough. I hope I don't need services again BUT if auto body work is needed, Mark's will be my go to!!!
Scott Whitehurst
a year ago
I honestly cannot think of anything more or different that the personnel at Mark's Auto Body could have done to make my experience any better. They were always professional, respectfully giving me their complete attention when listening to me. They communicated honestly about time estimates, including the wait beforehand due to the worldwide supply chain issues. The work itself is masterful, having perfectly matched the paint color of the new bumper with my car. I am so glad I chose Mark's Auto Body because of the high praise from so many of my neighbors. They were right!Services: Painting, Body & Trim
Betsy Schram
a month ago
My car looks like new and was ready before I expected. Easy to work with and professional.
Sandy Farkas
3 years ago
Kyle and his team did an amazing job. The customer service was beyond exceptional. I got frequent updates on the progress.Service: Body & TrimService: Body & Trim
Jason Heikenfeld
2 years ago
Mark's was recommended by a close friend. Car needed alot of bodywork, and Kyle and Karita were clearly advocates for doing it right from the get go, including advising on avoiding short-cuts that insurance wanted that would not likely work. Looks and works good as new. Having satisfied customers clearly matters to them. Its nice to have a place to take your car where you feel you can trust them on both price and quality of work.
Joshua Hanauer
2 years ago
I dropped off my truck with a large hole in the tailgate. A few days later, I picked it up and the hole was gone. Thanks Mark s Auto Body.
Constance Bates
2 years ago
From the first phone call until I drove the car off the lot, the service was exemplary! The staff was professional and put me at ease as I looked for a body shop recommended by my insurance, that I felt comfortable dealing with personally.Kyle, the owner was welcoming and explained the process and time frames for completion.I needed another slight repair, as not to interfere with the work he was performing. He did not pressure me for the other work. I ultimately allowed him to fix the other issue.Excellent customer service, quality work, COVID-19 considerations and a Great experience!Highly recommend!Services: Painting, Body & Trim
Selah Shorthouse
2 years ago
Mark's Auto Body delivered the best car repair experience of my life. I will never go anywhere else for body work again. Not only was the repair work top quality, they also were prompt, professional, thoughtful, honest, and helpful in every interaction. I have never been happier to have a damaged car. A true Cincinnati gem!Service: Body & TrimService: Body & Trim
Sara Robinson
2 years ago
Found them through my insurance and I m so glad I did! I needed to have some major work done to my passenger doors. Kyle and Karita made the process so easy. They were both so nice and helpful and made sure my car was done in time for a trip I had planned. My car looks great!! Thank you guys so much! 100% recommend to anyone!
I AirxGod I
2 months ago
Left the some of the parts not painted and still a lil scratched such as the side skirt, door handle, and fender.
Rachel Jones
a year ago
After being rear-ended on st.pattys day I found Mark's Auto Body through my insurance and have been so pleased with the whole process. Kyle and Karita were so helpful and kind throughout the whole process as this was my first accident that I had been in. I got my car back after a week and a half and it looked brand new. I noticed that there was a slight thud from the rear right side after a few days of having my car back and they were more than happy to take it for a test drive and to look at it again when I brought it back to them. After about 5 mins of looking they found the cause of the noise and fixed it within another 5 or 10 mins and its been perfect ever since. I was so pleased with their hospitality and work, I cant imagine going anywhere else in the future. I HIGHLY recommend them to anyone that needs car work. Great people and great work!
Donna Caudill
8 years ago
Mark is incredibly honest and easy to work with. He made me feel comfortable right away- felt like I had known him for years! I brought a car in for an estimate and we had several conversations about options for repair. There was never any pressure from Mark, and it was clear he had my best interests at heart for a quality repair at the lowest cost. Thank you, Mark, for your excellent customer service. I highly, highly recommend Mark's Auto Body!
Grady Jenkins
11 months ago
About a year-and-a-half ago I had them working on my car because I was in an accident they told me it will be month before they can fix my car so I went someplace else they told me two weeks but it was something about this place that I had trust very family-oriented and when he did work on my car it look so good. I recommend anyone to go to them
Daleo Eaton
2 years ago
Mark's Auto Body was a pleasant experience. My car came out great, service was exceptional. Just mind the hill when you come up, it might not seem like an entrance but that's how you get up to the office and garage. Would use their service again (but lets hope I never have to).
Deborah Miller
8 years ago
I have been to Marks Auto Body 3 times and each time my car turns out perfect! Mark is so friendly and nice. He is so easy to work with. One time the bumper of my car came off and made it even better than before I brought it in. I just picked up my car today and it looks better than brand new. My mom has been a few times to fix up her car. I don't ever want to go to another auto body shop!
John Feiler
2 years ago
Between the outstanding office presence in dealing with insurance companies and the superb job of replacing the damaged hood of my car and broken headlight with OEM parts, spot on paint matching, and quick turnaround, I highly recommend Mark's Auto Body if your car needs collision repair. Plus, the people at Mark's Auto Body are not only friendly, they know what they are doing! My car looks better now than when I first got it,...beautiful job!Services: Painting, Body & Trim, Welding
Elise Fenwick
6 years ago
Mark's did an excellent job repairing a pretty ugly dent in the side of my door after accidentally hitting my own fence post. My Edge was otherwise in perfect condition, and I was worried about restoring the left side to original condition. Mark's not only gave me a fair quote and stayed within budget, but made the SUV look like brand new again! They were friendly and worked to schedule the repairs to coordinate with my crazy work schedule. I highly recommend!
Courtney Caudill Memmott
9 years ago
I can't say enough good things about my experience with Mark or more highly recommend this business. My car had significant passenger side damage, and Mark has it looking like new. He really advocated for me with my insurance company and made sure the repairs were done the right way, not the cheap way. Getting work done on your car - especially when it's extensive - can be intimidating, but the process with Mark was so smooth and he made me feel very much at ease. I will absolutely be a customer for life!
Albert Moore
8 years ago
Although I lived out of state, I paid extra for my car to be towed to Mark's based upon the fact everyone rated him a perfect 5. I concur and have first hand experience as to how great these guys are. They made an unpleasant event (a car accident) as easy and pleasant as possible. I had actually called a different center first. They would not take my car until certain paper work was complete. I called Mark and after a few questions he said just bring it here and we can take care of all the work for you. Every detail was taken car of on the car. They even worked with the car rental so that I did not have to have someone drive me to pick up my completed car. A day after receiving my car I noticed how clean the interior looked. I realized they even dusted and polished my dash and console. Fantastic! all around.