Kings Kia Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Ernstes
3 months ago
Scheduled an oil change/tire rotation appointment. Aaron Cooley was awesome to deal with. Real Friendly and their service was great. I would recommend Kings Kia Service Center for your needs. First time I've had to use them since buy a new Kia Sportage Hybrid and they were awesome. Car even came back washed and looking good!

  Missi Alexander
3 months ago
Keaton Smith, Service Advisor assisted me when I arrived without an appointment. I explained that my car was below L on the the oil stick twice since having my last oil change. He was quick to sign me in without hesitation for technicians to start oil consumption test. I will return my car to the dealer in a 1000 miles. This is the second oil consumption test that has been done on this vehicle. I hope to be contacted by a manager in regards to why my oil is disappearing.

  Sally Eaton
7 months ago
I recently stopped by Kings Kia to schedule service for my 23, Kia K5. At the service desk, Aaron greeted me and asked if they could wash my car and service it right then. Of course I was pleasantly surprised!While waiting for my car to be finished, my friend was looking at the Tellurides with Tyler who was the sales associate that helped me with my purchase of the K5. I can t say enough about Tyler s professionalism and knowledge about the Kia s.I highly recommend King s Kia! Service: Auto maintenance

  Michael Owens
4 months ago
Had a great experience on December 7, 2023 at Kings Kia. Service Advisor Aaron Cooley could not have been more helpful and thorough in ordering several routine maintenance updates for our 2014 Sportage. The wait went quickly and was painless.

  Jay Jackson
4 months ago
Had recall repair service and oil change done. Service was quick and efficient. Was back on the road quicker than I anticipated. My service tech - Aaron Cooley - did not disappoint and provided great service.

  Gareth Machin
5 months ago
Went is for 1st service. Check-in was managed politely, efficiently and easy. Expectation around timing was clear by the Kia service agent (Aaron Cooley).Comfortable room for customers to wait and car was completed within the provided timeframe.Services: Tire rotations, Vehicle Inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Oil change

  gina seifert
5 months ago
Always a professional pleasant experience at Kings Kia. Everyone treats me well and courteous. Thank you Rob, Tyler and Aaron for taking such good care of me and my Telluride. This is my 3rd vehicle I have purchased from Kings Kia. I highly recommend customers to check out Kings Kia. I'm glad I did.

  Richard Elam
9 months ago
My wife and I recently bought a new Kia at Kings Kia. The sales and office staff were great. Zach, our sales rep was very good at pointing out the cars features on the test drive.He was even available to answer questions a few days after the sale. Kris did a good job of explaining the driver assist features and helping us set some of them up. Donna effortlessly steered us through the paperwork. Rob was on hand to make sure everything ran smoothly. All in all a great experience

  Nirm Nirmalan
5 months ago
Keaton Smith was extremely helpful on checking on the extra issues that needed to be fixed on our EV6. Ordered parts for those extra issues. Completed the software updates in the time estimated and called us when it was ready to go. Thanks

  Julie DeMatteis
6 months ago
Very unhappy. My 2021 Kia K5 was brought there because of the AC not working and it being under warranty. I realize I didn't purchase from Kings but where I purchased recommended King because of warranty. That was over THREE weeks ago. I understand that a part is needed from KIA, but two weeks ago I was #15 and today I find out I'm #13??? What is going on over there? Putting appointments before warranty work? I can understand that for a day or so but again, for THREE WEEKS??? I wish I could give less than one start. Do NOT take you car here for warranty work, it'll be months before they get to it. I'm writing this here AND on my NextDoor page. I don't want friends or family to experience this lack of service. I've bought cars there before but evidently if you don't, you get pushed to the side and ignored.Service: A/C installation & repair

  Harrison-Dale Jackson
3 months ago
I experienced damage to a tire and was concerned that it was possibly unsafe to drive for any considerable distance. I contacted King s Kia service center and was welcomed to stop by. When I arrived I was greeted by Shawn Harvey who introduced me to Keaton who arranged to have a new tire installed while I was there. What great service and great people.Sincerely,Harrison JacksonServices: Body & Trim, Wiper blade installation

  Bamm Jamin
4 months ago
Chris and Dylan where great help getting me squared away and even drove the car to my job to let me test drive and check out the car before deciding I would buy it then when I was ready to buy I was able to sign the paperwork via docusign over the phone then the delivered the car to my house within 2 hours

  Sheila Aaron
5 months ago
Best dealership I've been to in years...very nice people...Zack was our salesman...nice young man with great attitude and personality...everyone there was fun and nice to work with..gave me a more relaxed feeling which for me car buying can be very stressful...thank you and I will be back again to kings kia

  Russell Benz
5 months ago
Brian West was our service technician. Very kind, helpful, and knowledgeable. Very clear explaining what services needed to be completed on our Sedona van.

  Donna Pennington
5 months ago
It was just an oil change and I didn t have an appointment so I wasn t sure if I could get it done. But they did it and I was out in 45 minutes! Enjoyed the pop corn while waiting! Thank you!Service: Oil changeService: Oil change

  Craig Herget
a year ago
I always have a great experience at Kings Kia, which includes the Service Center. My service advisor (Kevin Price) is a great communicator and always takes care of my and my Telluride! A++

  Aaron Mahl
4 months ago
In and out, super easy. Good value on the 3 service plan. Aaron was great as service advisor.

  Reginald Harris
5 months ago
Had a great and efficient experience with Shawn Harvey. He communicated effectively and I always felt like I was aware of what was going on with my car.

  Barb Shafer
4 months ago
I was pleased with the service I received at Kia. Keaton Smith was very knowledgeable and personable!

  Timothy Hill
6 months ago
The service at Kings Kia is always great. Keaton took good care of me, & I was on the road again that same morning. I always appreciate good service on my kia while being treated well!

  Teresa Butler
a year ago
I came to Kia for a trip check and they found that I needed brakes and rotors. I also was made aware there was a recall and that was also taken care of. My service advisor Samya Rogers was very friendly and thorough about the process of what was to be done on my Kia. I feel Kia is always looking out for my best interest.Services: Tire rotations, Vehicle Inspection, Brakes, Oil changeServices: Tire rotations, Vehicle Inspection, Brakes, Oil change

  Amber M
9 months ago
I called every Kia in the tristate trying to get my carnival in because I had to cut my son out of a seatbelt that locked up. NO one cared, but kings Kia automall DID! They managed to squeeze me in thanks to the lady on the phone Talked with Shawn at service and he was beyond helpful and nice! The manager (I wish I knew his name) came up and said everything was going to be okay we will get you taken care of. It was so refreshing experiencing good customer service! They ordered the belt and said they would get me in right away to get it taken care of. I was so happy and relieved. Shawn was great! I will advise if you have an emergency and want great service call kings Kia automall! You won t be disappointed!

  Anne Carey
10 months ago
Every time I've brought my carnival in for the scheduled service/oil change I've experienced great service. This last time I was taken care of by Keaton Smith. I was informed of 3 small recalls (computer updates) that they took care of at the same time! Pleasant experience all aroundServices: Tire rotations, Vehicle safety inspection, Oil changeServices: Tire rotations, Vehicle safety inspection, Oil change

  Sarah Layne
a year ago
Everything was perfect. My car runs like it is brand new again. Samya Rogers was great. She kept me updated on what was being done and how long it will take. I am very pleased and highly recommend Kings Kia.Service: Auto maintenanceService: Auto maintenance

  Chris White
6 months ago
Great sales staff. Service department doesn t try to sell you stuff you don t need before you need it. Courteous, helpful, clean facility. And they have great free popcorn and coffee!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  rebecca adams
8 months ago
I always have professional service and they work quickly. Keaton Smith was my service advisor. He is knowledgeable about the services being done and always gives me a head's up asto what's expected.

  Austin Perry
11 months ago
I recently had a wonderful experience taking my car in for service, all courtesy of Samya Rogers in the service dept. She was very efficient, organized, incredibly pleasant and extremely helpful. Her attitude alone made the process enjoyable.

  S M
5 days ago
I had to wait for too long, but other than that, everything is fine.

  Diana Alexander
a year ago
I took my car to the Kia dealership for an inspection of the brakes and the brake line. They were done faster than the approximate time that I was told it would take. Everybody was very nice. The manager named Kevin Price explained everything to me about the inspection. He was very nice to talk to. And the young girl that they have working at the front desk in the service department is very nice and very positive to speak with. That always makes your day better.Service: Vehicle Inspection

  Tracey Tinajero
a year ago
Samya and keaton are PHENOMENAL!!! I actually was a week early on my appointment and it didn't even matter. They let me drop it off the night before. They did my recalls, changed all filters, did 30,000 mile service, tire rotation and oil change. I love that they have a package you can buy which saves you in the long run on your oil changes. The service is great. If you don't have 5 star service it's definitely not the service team, its a personal issue. I have never had issues from them and I will continue to use them for all of my service needs. Great job guys!Services: Tires, General repairs & maintenance