J's Auto Repair
4.7 (66)
9743 Cincinnati Columbus Rd, Cincinnati, OH 45241
(513) 445-8698
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
J's Auto Repair is a reputable auto repair shop located in Cincinnati, OH. They offer a range of services from oil changes to minor and major repairs. With a focus on customer service and honesty, they have garnered a loyal customer base over the years.
Services offered: Oil change, minor and major repairs, brake services, A/C installation & repair, general repairs & maintenance.
J's Auto Repair Reviews Summary
Pros
- Experienced and knowledgeable staff
- Reasonable and transparent pricing
- Excellent customer service with a focus on safety and customer satisfaction
- Versatile services offered, from oil changes to engine repairs
- Efficient and quick service for various car issues
Cons
- One negative review regarding bad attitude and perceived abuse
Suggestion
To address the negative review, J's Auto Repair should ensure all staff maintain a professional and respectful attitude towards customers at all times.
Positive Words
excellent, reasonable price, trustworthy, knowledgeable, great service, friendly, recommend
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shirley Leung
5 months ago
They are experience and have very nice customer service. I called in for help because my engine light was turned on. I originally went to another auto shop to check and they gave me an outrageous repair bill that to replace the entire gas filling tube although the tube isn't leaking, just some rubber that isn't completely sealed. I called here to see if there is any hope for lowering the cost and J's Auto told me it was just the gas cap.He simply told me to buy a gas cap from somewhere else, and he can reset the engine light for me.I came here with caution that unsure if the problem was that simple since I known my car has a lot of small problems. And after i got there, they immediately helped and first checking with the engine light to make sure it is the problem I mentioned, and it was a yes, then reset the engine light.Their customer service did not end from what I requested. They realized my hood isn't closed all the way due to my hood latch is disfunction, as well as my hood lift rod holder is broke and therefore the rod will fly out every time release the hood. They used a plastic zip tie to tie over my broken rod to secure and fixed my uncloseable hood. I cannot be thankful enough for securing my safety this much. When I finally about to leave, I heard some small but noticeable cracking noise from my tire while backing up due to a minor scratch on my front bumper. I got off the car, they told me the reason of the cracking, but neither we saw the bumper is banned anywhere. One of the guy pushed the bumper by a little bit, and i can hear the sound that looks like it is back in place. And it eventually no cracking noise anymore so far.I truly love their customer service from my first visit, will be back for the future and would recommend this place.
Ben D.
5 months ago
These guys know their stuff and don't tack on any nonsense costs. Top notch work at *very* reasonable rates. Good as it gets for work you don't want to do yourself. They might even buy or sell if you're in the market.
MINXIA CHEN
a year ago
So funny, so helpful, so sweet with the customer service!!! Great contact and communication. Very much recommend if you need help with your car issues
Mike Gao
6 years ago
Versatile auto services from oil change, minor repairs to engine changes. Owner is always honest about cost and other alternatives that might be available. They do not do body work and there is no paint shop. Routine service and small repairs are done at bargain prices. Owner speaks Cantonese, Mandarin and English. Excellent reputation among local Chinese.
Ben Ko
7 years ago
Can't beat this. Heat failure diagnosed CORRECTLY and fixed in about half an hour plus tire puncture sealed, all for about $50. We just stayed there till it was finished. This guy is experienced and doesn't complicate things - does repairs the simplest way possible.
Elizabeth Mack
3 years ago
They were very accommodating and they replaced my brake pads for a really good price! I'm very happy with the work they did!Service: BrakesService: Brakes
Swagger
a year ago
fairly price . Job has been done as they should. Recommended
Terri Holton
a year ago
They do excellent work! Job well done guys!
Jane Z
3 years ago
Very reasonable price and reliable skills. Have my car radiator, window glass, etc fixed here.
Lisa Michelle
a year ago
Excellent experience. AC died & they were open past 5 . Very niceService: A/C installation & repairService: A/C installation & repair
Sally
6 years ago
They replaced my brake light quickly and affordably. Will definitely come back for other small work.
Mirzaali Abdalimov
10 months ago
Reasonable price time good work
Yuanxin Zhou
4 years ago
I have my brake pads replaced here, excellent service with reasonable price.
Tiffany YC Tang
6 years ago
Quick and reasonable price for an oil change. Owner is really nice, shy but nice.
Brian Song
a year ago
J s is a great auto repair shop and a shop you can trust!
Zhenling Liu
3 years ago
Very experienced and nice service, the price is reasonable too!
Deva Seeta
5 years ago
Great place for your car care... reasonable price. Ask for Lee.
tan joyce
9 years ago
I am very satisfied with their service, They are very great technician!!!! I am very highly recommend J's auto repair!!!!
shyam N
4 years ago
I always ho to him. He fixes fast and cheap when compared to others
Woong Back
6 years ago
Best mechanic ever! Someone that you could trust with your family car for sure.
J Z
7 years ago
great service, reasonable price, good people
Ma'atsha Tiye Omowale
2 years ago
Great reasonable priced work!!Service: General repairs & maintenanceService: General repairs & maintenance
M. Bryan Weng
6 years ago
Honest, dependable, and inexpensive independent auto repair shop.
Meng Liu
8 years ago
Very nice people and reasonable price
David
a year ago
Fantastic service thru & thru!!
jin Yu
8 years ago
Very good! Thank you very much _____
Jim Li
6 years ago
Great mechanic and reasonable price!
Toadette Y
5 years ago
Bad attitude. If you want to pay for abuse, just go here.
Chris Owen
5 years ago
I would recommend this auto shop
YingJian Wu
a year ago
Cost effective!