Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
K. Thompson
a year ago
Super friendly guys and very well informed and quite helpful.
dan boller, jr
10 months ago
Amanda (I am pretty confident that is her name) answered the phone at 2am and was extremely courteous and polite. I was able to schedule a tow pick up time for 7am from my work place . The tow driver arrived on time, as courteous and professional as could be. I hope to never need a tow again, but I know who I will call. Thank you very much for making an unpleasant event go as pleasant as possible.Update... After waiting more than 2 hours on 8May23 for my insurance company's towing service, I called Hubbard's once again and was on the hook in less than 40 minutes. Great customer service agent once again and quick service. Thanks.Service: Car towing
DreamTeam Logistics
10 months ago
JERRY WAS AMAZING! I HAD TWO COMPANIES MAKE EXCUSES FOR NOT BEING ABLE TO TOW MY VEHICLE WITH A BROKEN TIE ROD DUE TO SIZE AND DISTANCE . JERRY WENT ABOVE AND BEYOND AND TOWED THE VEHICLE 60 MILES TO THE BODY SHOP. I WILL DEFINITELY USE THIS COMPANY IN THE FUTURE.Services: Special vehicle towing, Long distance haulingServices: Special vehicle towing, Long distance hauling
Ray Garcia
2 months ago
Very easy to deal with and very professional.
George King
9 months ago
Best towing company in Cincinnati. Fast, affordable, and great service all-around! A++
Dzenis Alickovic
4 years ago
Highly unprofessional. They don't send certified letters until they have a nice fat bill since they charge 25$ per day for the first 5 then a laughable 75$ per day after the first five. They wait about 20 Days to send the certified letter and wont send pictures of the car for you to even know if its worth paying or taking the time to go to the lot.
Shannon Williams
a year ago
Great customer service very clean facility to be tow shop. Smell great as well ... best tow facility I've ever seen thank you for your help today
Jake Walters
8 years ago
Just got home from being broken down on 74W, just before the North Bend exit. Lady on the phone was polite, recommended an auto shop in Covington, where I wanted the car towed. Eta was 30 mins, actual arrival was about 15-20. Buster was the driver, and he was friendly, polite, and speedy. No complaints, just an overall positive experience in such a less then desirable situation.
bubbajenkins
7 years ago
I didn't even get past the phone with them. Called on a Saturday afternoon. My work van broke down (transmission). I was trying to schedule a tow for Monday when Fuller Ford is open. Grouchy woman in a grumble voice said, "You'll have to call back Monday for that". Sounded like she had a $2 Phone that her business number was forwarded to. Out of stupidity, I called back Monday after 8am. Phone rang about 10 times before she picked up. Same woman, same horrible connection. The woman is just no pleasant to talk to. I hung up and called another tow. Not going to deal with that $hit on a Monday morning
Uriah Norfleet
3 years ago
I mean for a tow down the street it was a little overpriced but the overall service was great. The price was a bit out of their hands because of the pick up and load up fee but they gaave great waiting times and wonderful service. Greatly appreciated
Zach
5 years ago
Stranded on the side of the road and running out of options, I see a Hubbard's Towing truck, empty, pass by. Perfect! I give them a call, and the lady that answers tells me "We don't have any truck available tonight". "I just saw one pass by though" I responded. "Have a good night" she said and hung up. Didn't even bother to see if someone was in the area.
Scarlett Moe
a year ago
Fast friendly service from a family owned business! Couldn't have asked for anything better! I highly recommend!!!Service: Car towingService: Car towing
Julie Elliott
3 years ago
Hubbards Towing is an outstanding & honest company. If ever in need, they're my first call. Thank you.Sincerely,Dave & Julie
C Kestermann
9 years ago
So frustrated. Just called there to see if I can get my son picked up in Hamilton, OH because he's stranded and the lady that answered the phone acted like I was bothering her. In fact, she commented "Jesus!" while I was talking to her. I told her never mind and found another towing company that was way NICER and willing to help!!!! I cannot stand when people act like it's a problem to help and do their job.
Zay Hill
7 years ago
Most pathetic attempt at being professional. I set up an early morning towing a day in advance. After about 5 calls this morning, their negligence caused them to make me an hr+ late for my first day of class. No Apologies, and intentionally bad time estimates.
Stephanie Cothron-Smith
2 years ago
I was only in OH an hour and a half when my car got hit. Hubbards responded quickly and were very understanding and informative. Thanks again
jason curtis
5 years ago
Had an experience with a terrible driver from this company. Driver pulls left of center as I'm coming head on towards him almost colliding and he honks and tries to place blame on me. Wouldn't reccomend a company that behaves this way.
C Johnson
5 years ago
Police had my vehicle towed here; told them I left my cellphone in it and was coming to get it. Got my phone, got home and found they stole both the battery and SIM card out of it! They actually tried to blame it on the police: I called District 3 and they said Hubbard did it, not them. Pretty pathetic petty thief s.
van oden
a year ago
he told my son car to mt.ary price was a little high
Jesse H
9 years ago
Carol is the best. I have used them a few times. Highly recommend!
Jerry
2 years ago
Great customer service and fast response Time thank you
Debora Destefano
a year ago
Very knowledgeable and friendly knows his business
Christina Walker
2 years ago
They came less than 20 minutes, very nice
Jessica Macht
7 years ago
Great service with easy going staff.
Joseph Whitt
2 years ago
Great place to tow your car
David Seider
3 years ago
Professional, quality people. A+ service.Service: Car towingService: Car towing
Greg Hilvers
a year ago
Great towing company!!
Cheryl Hayes
3 years ago
Quick service!! So polite!
Yehuwdah Israel
3 years ago
Driver was cool good attitude
Bridget Sims
6 years ago
Their customer service representative sucked