Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Arie Vandenberg
3 months ago
It was a great experience getting our car serviced here. They explained what was wrong with the brakes and some front end suspension issues that we didn't know about, and fixed, no problem. Great to deal with. Not too expensive. The lobby might need a little TLC, but it's a car shop, you know? Found our favorite car shop.
Roger Turner
2 months ago
The owner was very nice and considerate. My Jeep is running good and it was completed in a timely manner.I believe the only gripe I would have would be that some of my stuff that was in that glove box was in the floorboard. Overall, I would recommend taking your vehicle there.
Jordin House
a month ago
I have been taking my 07 Corrolla here for about a year now, and this shop is the best one to go to! Mark, the owner, is so kind and never makes me feel stupid or embarrassed for not knowing something. He will show me exactly what is going on, so that I know what to look for and how to fix it if I have the tools. Very respectable service!
John
4 months ago
Highly recommend Mark and his shop. He stayed late on Halloween afternoon to accommodate my last minute visit, waded through a few symptoms to find the root cause of my car s issue (including bypassing the chance to upsell), had me back on the road within a business day, and all for a reasonable price. I work nearby, and am glad I found a mechanic as honest, friendly, and competent as Mark. I will certainly continue using his services.
Mallory Burton
2 months ago
This is the only place I take my car. The owner is so kind and explains everything in a way that I understand (even drawing pictures so I m able to visualize what he s talking about.) I m always happy with the work that s done and the price. Can t recommend this place enough!
T Roggenkamp
2 months ago
Mark at the Fairfax Honest 1 is outstanding. He recommends work only when needed and charges a fair price.
Monica Ward
5 years ago
First off for starters this place felt like home!!!! It was very comfortable and welcoming and I ve never in my life got that feeling from an auto repair business. Normally auto repair shops feel like men only clubs and it never feels inviting. I lovedddddddd the awesome customer service !! The manager was very open and attentive to my needs, he offered me tea, coffee, and snacks as I waited. Furthermore he offered to lend me a ride back to work while my car was being serviced and more so he said come Spring 2019 they will have a loaner car for customers to use. Okay back to the store it had a children s play area !!!! Wow you heard me right this was the first time in my life I ve seen an auto shop accommodate children!! And ya moms know how anxious and impatient kids can be while having the car worked on. This place also offers WiFi AND a charger station !!!! Like you have to be kidding me this place was totally unbelievable and their furniture is not only beautiful but it s also comfortable. It has a family bathroom with a changing table and a normal size restroom !! Mind blowing you guys !! This place is family oriented and it gives off a homey atmosphere. I d highly recommend this auto shop to ANYONE who wants to be treated with dignity and respect and not by a push over. Did I mention I was able to get a sweet deal on a synthetic blend oil change and wheel alignment??! Don t believe me then come check this place out yourself!!
Morgan Kurtz
4 weeks ago
Mark was kind and efficient! He explained everything clearly and calmly, and charged me fairly for what I needed done. I will be back!
Kathia verdejo
4 months ago
Great Professionals, Great Customer Service, Fair prices.I strongly recommend Honest-1 Auto Care for your car needs.
Regulator
6 months ago
Great experience. I had a rough one at Loveland's and moved to Fairfax location. Couldn't be happier, much easier to work with. My whole family has moved their business to this location. Great job.Service: Oil changeService: Oil change
Journey In Kindness
6 months ago
The men at Honest 1 explained in detail what was wrong with my car, what needed to be done to fix it and the cost. I got my car back the same day. They were professional and the cost was reasonable.
Valerie Butler
2 months ago
Just like name says, they're honest which is a relief these days. They do good work and they're reasonably priced.
Destenee Crosby
11 months ago
Mark was super nice and helpful! Called sounding confused about noises on my car, told me to come in and checked it out. Ended up just needing breaks and rotors. Gave no hassle or upselling. Offered to stay after closing hours just so I could pick up my vehicle. In and out the next day for a break job and for a decent price! Definitely would recommend every time to anyone!Services: Vehicle Inspection, Brakes
Maxon Agosta
2 months ago
there s actually not one complaint i have. have never had such a phenomenal experience at an auto shop before until this week.
Marilyn
10 months ago
Last winter, my car suddenly stopped working. My insurance towed it to Midas who charged me a ridiculous amount for a new battery. That didn't solve the problem so my tow truck driver the second time recommended honest one. They were incredibly honest, communicated with me regularly and helped ease my anxieties. They diagnosed the problem correctly and repaired it for a good price. They work with you and they'll get your car back on the road as fast as they can. A mechanic this trustworthy is hard to find.Services: General repairs & maintenance, Auto maintenance
Stephanie Gonzalez
9 months ago
New to town. Called because I was going on a roadtrip and I needed my brake pads changed asap. The owner was able to book me bright and early the next day. He gave me a ride back home while they fixed my car. I got a call 4 hours later and my car was complete! Great service and no uncharging! Will continue to support this businessService: General repairs & maintenanceService: General repairs & maintenance
Aria Fiat
a year ago
I cannot say enough good things about this business. Mark is incredibly kind, helpful, professional, and trustworthy. They are quick and accommodating, and seem to go above and beyond for their customers. I will definitely be coming here for all my future car needs!
Dylan DY
a year ago
My second time visiting this shop and as always I received excellent service, and a fair repair cost. Mark, in particular, was always straightforward and knows exactly what needs to be done and always kept me updated. This is the only place I will take my cars to as long as I am in Cincinnati. Thank you, Everyone at the shop, for an other excellent experience!
Chelsey Thomson
9 months ago
They were absolutely amazing to work with. I m from a couple hours away and my small camper van broke down. Took great care of me and were patient as well. Would recommend to anyoneService: Auto maintenanceService: Auto maintenance
Joe Sams
a month ago
Great people to deal with. Does not take advantage of people. They really appreciate serving the community.
Abigail Leach
a year ago
Mark is the most honest and best business man I have ever encountered. Honest one is a bit out of the way for me but it is 100% worth the drive to have people I trust work on my car. He not only ran extensive diagnostics to find the issue but also provided a detailed explanation of the issues to me and was happy to answer all of my questions. If you are looking for an affordable option who you can feel confident that you will receive the best service for your car, Mark at honest one is your guy! I know I will never need another mechanic!Services: Wheel alignment, Brakes, Oil change
John Glass
11 months ago
Owner is very good and very honest. Can t believe he doesn t charge anything for diagnostics. Like many small businesses today, his biggest challenge is getting help for his garage. The shop and it s owner is always busy which is great but without help he often runs behind. Worth the wait to me.Services: Auto engine tuning, Oil changeServices: Auto engine tuning, Oil change
Brandon D. Hines
2 months ago
A1 service and additional services at no charge. Prices were great and they very professional.
Scott Stoddard
2 years ago
Great place to get your car worked on. It's the only place I ever go Mark and Russ are the best. I never have any issues from them they are always fast even when it's a difficult problem they give me a fair price and I'll never take my vehicle anywhere else. I truly consider them friends rather than a business because I've been seeing them a lot over the last few years. I would request anyone to them they do a great job. Scott Stoddard
Ben Blaweiss
4 months ago
Honest-1 consistently lives up to the name. Straightforward service with professionalism, speed, and integrity!
Alyssa Miller
6 months ago
Quick and courteous service. I was able to get an oil change and tire rotation under an hour. Will definitely be back.
Jeff Plummer
a year ago
Mark is courteous and takes the time to deal with my truck's needs even when it's obvious he's very busy.I came in for a simple oil change, there were easily 20 cars in the lot for repair.Instead of dropping it off and having to come back later, my truck was on the lift and out in a little over 30 minutes.Thank you Mark for great customer service. I recommend this auto service highly.Services: Electrical repair, Auto engine diagnostic, Transmission repair
Shawn Vaught
a year ago
Looks like other people have had good experiences there so not sure what happened with my car. My first complaint is I had an appointment for a Tuesday to look at my car. Dropped it off on Monday night. They didn t even look at my car until Thursday and by then had forgotten what it was I had dropped it off for saying they had done a complete engine diagnostics and were asking me if I had replaced the battery and talking about codes when I had made it clear I was dropping it off because I had transmission fluid pouring out after just having another mechanic just change the transmission seals on the front axle. So then I get my car back on Friday and am told that they didn t know where the leak was coming from, but they had cleaned up the area and I should drive it for a week and come back and they should be able to tell where the leak was coming from. They said it for sure wasn t the front axle seals though. Drove it home and after parking it got out and looked underneath and saw fluid pouring like a faucet. Lost about a pint with it idling for 3 minutes. No way was I going to be able to drive it for a week! Took it to another garage who diagnosed it as the front axle transmission seals and had it back to me within 2 days of my scheduled appointment. Car fixed! This place had my car for four days and charged me $135 and couldn t even tell me where the leak was coming from! Only that it definitely wasn t coming from where it really was coming from! Never going here again.Services: Auto engine diagnostic, Transmission repair
Mindi King
2 years ago
I cannot say enough good things about the owner at Honest-1 Auto Care Fairfax.My car wouldn't start twice yesterday morning, and I was in the area when it happened, so I called Mark at Honest-1. He had me come right in so he could test the battery, which was the problem. Not only did he have a new one delivered right away, he did an impromptu oil change while we waited.People are so quick to post negative reviews, and I just wanted to say something positive about a great man with a great business.I'm glad I was nearby, and I'm grateful for Mark and his amazing customer service!Services: Tires, Battery, Oil change
Mary Schulte
a year ago
Mark is FANTASTIC! Honest, experienced, kind. I cannot say enough good about him. My father trusted only him and I know why. He just repaired my 30 year old car and I'm so grateful.