Donovan's Express Care
4.6 (170)
5609 Ridge Ave, Cincinnati, OH 45213
(513) 631-8811
donovantire.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mr Lee
4 months ago
My experience was quick but it showed the honesty of the Business. I thought I needed an oil change but didn t have time to go to the dealership. Justin noticed that when my oil was changed last that my car settings were not changed correctly. Not sure if the dealership did it on purpose or not but now I know what to look for now. They filled my tires for me too as well.
Susan Greer
3 months ago
Small wait, but worth it. Friendly, knowledgeable gentlemen who got tings done in 15 mins or so. Being short it is hard to change the wipers so he did it for me. I take my car to Donovans across the street for repairs so I like keeping it in the same company. Thanks for doing a good job!
Mizzan
5 months ago
Check all my car fluids replaced them. Put air into tires. I was in and out less then 20min. Customers service was great. Very pleased with the services. Price was very reasonable and also changed windshield wipers. I recommend them it's a drive thru service.
Ken Gibson
5 years ago
There aren't many things more frustrating than a nail in a tire on Friday in rush hour traffic. Some, but not many. So to the rescue was Donovan's. Pulled right in and was out within 30 minutes. Great service. Really nice guys. They even showed me the nail. I didn't ask for it back. Very reasonable on the cost, too. They even have a drawing of Don Donovan in his XU basketball uni. Waiting room is sparse but then you are not there long enough for it to be an issue. Don't hesitate to go here.
Benjamin Hunt
4 years ago
No appointment needed, and typically very little wait for an oil change and other quick service checks. On my most recent visit for an oil change they topped off al fluids, and installed a new battery. Trustworthy and reliable.
Nate Gordon
4 months ago
Quick, fast, and friendly service. They check out everything and reasonable prices
Chuck Hamman
4 years ago
Clean, quick, fair. These guys are awesome. They don t try to up sell you on stuff you don t need.I m only using Donovan from now on.
Julian Thompson
5 years ago
Our Company has a fleet account with them. We take a couple dozen Vans a month there. They are very professional and efficient. I highly recommend this business.
Mr Bone
a year ago
Claimed they checked the air filter, the pictures say other wise. As I watched other vehicles being serviced, they didn't check anyone's air filter. Poor management in that department.
Culpatrice Foster
5 months ago
I come from Dayton, OH just to get my oil change. Because of the good service I am provided.
Maine Wrld
4 months ago
They were fast, Efficient and I loved the price.
Aurora Bonfield
a year ago
The first time I went for an oil change they didn't have what they needed in stock so I had to come back later in the week. That's fine by me, however knowing this I called ahead the second time on a Tuesday and was told the stuff would be there by Thursday. I go in Friday morning and I'm told they won't have it till the afternoon. Go in Saturday morning and I'm told that now it'll be in on Monday.Service: Oil change
Trevor Hanson
a year ago
Super fast and friendly service.Came for an oil change, brake light and wiper replacement and was out the door in under 15 minutes after spending 80 bucks. Not bad at all.
Drew Hogenkamp
a year ago
When I arrived over lunchtime there were a total of three people working: one down in the pit draining oil, and two helping customers at the top. The person in the pit apparently had to take a skid plate off of an F150 in order to drain the oil, and was struggling to both remove the plate and replace it after the drain plug was reinstalled. Since he was the only person in the pit, I had to sit in my car and wait for him to finish installing the 12 or so bolts before he would eventually start working on my car. It was only after 20 minutes of waiting - and watching the other two guys stand around - did one of the other workers finally go in the pit and start draining my oil. Not a super enthusiastic group to say the least. In the future I'll probably avoid the hassle and just go to a dealer instead.
Tina C
3 years ago
They r wonderful !! Polite very fast dependable! Local too! Have had several of our cars serviced there. Only thing was in able to get my tires rotated there. Might have been a concern because of my car?! Not sure? Hope they can do it next time! Highly recommend them!!!
Peter Blankenship
6 years ago
These guys are great! Very friendly and the quickest and most reliable oil change I've ever used. I've never had issues with the work they've done. They've even gone above and beyond, making minor tune ups as needed for free. They also offer seasonal tuneups for very reasonable prices. Plus, if you get new tires at Donovan Tire across the street, they give you free tire rotations. I recommend this shop to everyone I know who lives around here. I think it's usually $40-45 for an oil change. More than some of the quick stop places, but it's been worth it with the added services these guys provide as well as being able to trust that my car has been put back together correctly.
Tracy Donnelly
2 years ago
First time I ve been here and now I m never going anywhere else! They were professional and did not try to up sell on anything. Price is very reasonable! They did what was asked of them and did it quickly and professionally. And I ll re-emphasize, did not try to sell anything that wasn t asked for!!! This is a huge deal to me. Thanks guys!Service: Oil change
Bridget Sparks
8 years ago
I will always come back here because of the amazing service. They are kind, friendly, and efficient. I also know they are honest. I went in today thinking I was at an oil change and they informed me that because of the oil I have I still have another 1000 miles. They still checked my tires and my fluids and I was on my way with a wave and a smile.
Ore Jackson
3 months ago
Quick & Easy! Pull up, pull in, pull out ! It's that simple. 15 mins are less ! Love this place.
Nick Smith
5 months ago
My favorite place to take my car for a oil changeServices: Air & cabin filter replacement, Tires, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Battery, Oil change
Cecilia Saenz
4 years ago
No appointment needed. there were cars in front of me but I didn't have to wait not even 25 min. Technicians were very helpful and their service was above and beyond fixing the problem with my AC. Answered all my questions and recommended what was needed without pushing. I will definitely go back.
Kevin Menchaca
3 years ago
Fast friendly service. All of the employees are knowledgeable in what they do and don't waste time, they get the task done that you ask for and don't shove other services down your throat so the whole visit feels streamlined and professional.
Doc McGoo
3 years ago
I ve gone to Donovan s since I began driving. Their professionalism, honesty, and quality of work are just as present in the Express Care. I don t take my vehicles anywhere else, and everyone that I ve referred to Donovan s has been very happy with their experiences.Services: Transmission, Tires, Electrical, Brakes, Air conditioning, Battery, Oil changeServices: Transmission, Tires, Electrical, Brakes, Air conditioning, Battery, Oil change
George Jacob
5 years ago
Good, honest and quick service. Fair price though not cheap. Spartan seating area, but you are not there long. Friendly and very courteous staff.
Lief Noll
4 years ago
Always fast and friendly. They don't change your oil if doesn't need it, and they have topped off one of our vehicles, which burns more oil than gas, more than once for free.
Chenise Underwood
2 years ago
I've been going here to get my oil changed on All my car's I've owned. Today I took my 2012 Chevy Cruze in to get the oil changed and the worker told me that I had a crack in my oil pan and it was leaking oil and transmission fluid. Which come to find out after I took to the dealership to have it checked out. They lied to me.. Nothing was wrong with my car..DONT GO HERE. EVER
Skylar Halpin
7 years ago
I had my first oil change on my new car and the technicians made sure to inform me of exactly what was needed and a cost all ahead of time. Great service! I will be using Donovan's for all my oil changes/car needs!
Rob W.
a month ago
Getting too expensive for an oil change
David Knutson
3 years ago
Reliable, quick service for simple vehicle maintenance. If they can't handle a problem here, you can take your car to the Donavan's garage across the street.
Lonnie Antico
4 years ago
Not only did they change the oil but they top off all of your things and check your tires a good Professional Service I highly recommended