Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike Tabet
a month ago
We have been with Car-X Tire and Auto for 25 years. Obviously they are the best. Today, the manager A. J. Steele was absolutely very pleasant and helpful.Keep up the good work.
Karen Horton
2 months ago
These guys are fantastic!! They are very informative, honest, hard working and get the job done right for a great price! My sons referred me to come to this location! I will definitely be back!KIND AND COURTEOUS :)THANK YOU AJ AND YOUR TEAM!
Michael Hof
4 months ago
Came in on a Saturday afternoon for an oil change and rotation. Went to lunch afterwards and then started doing Uber rides. After an hour or so I realized I was hearing something scrape every time I went over a bump, so I pulled over to see what was happening. The technician didn't close the skip plate. I can't squeeze under the car myself to fix it, and it was too late to go to any other garage.I brought my car in today and explained the issue. The guy at the front desk replied "The skip plate? Anyone can take care of that." Did not offer an apology or any understanding of the inconvenience caused by the technicians 'neglect. I will never be coming here again.
David H. Kappesser
4 months ago
I went to Car X with a 12 year old Dodge Journey with high mileage on it. I said that I wanted 2 new 50 K miles tires for the front end since it was a front-wheel drive car. I said that I could not afford over $400.00. They quoted me $398.00. They said that they needed an hour and a half. I walked to a near by restaurant. When I walked back to pick up my car. I was told that they found me a special deal that came with a new front end alignment and a tire protection Lan on the new tires and it was $10.00 lower than my original quote. I was quoted $40.00 more by other car shops. I paid the bill and went home. Since there was heavy rain, I hadn't taken the time to look at my new tires. Later after the rain. I had to go on an errand, when noticed that Car X had replaced all 4 tires. I consider myself very blessed.
Joe Kaufman
2 years ago
Brandon and AJ are great to work with at the counter! I had a rear bearing go bad on my car. I scheduled an 8am appointment to take a look at it. They test drove it and confirmed the issue. Then, made a plan to fix the same day. Left the store at 8:45AM and got a call that my car was ready by noon. The noise was gone and my car was back and happy to be on the road again.I was able to work with them on a fair price within my budget. I recommend doing research on current CAR-X coupons as there's usually a discount or special being run.Thanks to the team here getting my car back on the road. I'm considering making this location my regular spot for all my car-care needs.
Timothy Smith
4 months ago
They're always professional and are always respectful towards me as a customer. Easy to schedule oil changes. They always check all your fluids.
don sec
3 months ago
Had a 9:30 appointment and car was not pulled into shop until after 10:00. Requested synthetic blend when I made the appointment. They put in full synthetic without asking and said that is what is recommended. Price was well over double what was expected.
Shemaca Solomon
3 months ago
Every time I go it s great service wish it was a customer appreciation day beside a coupon. I m loyal as they come
Mackenzie Vatter
a year ago
Brought my car in after a pothole caused some shaking. It had a bent rim and needed new tires but I had to find and purchase a replacement rim at a junkyard. Fair enough. Next day, I had new tires and the rim was supposedly replaced but I was still feeling the shaking. So I brought it in again and they said they couldn t find the problem. I had to take it to a different mechanic just for them to tell me the rim was still bent and most likely never replaced. I went back to CarX again to see if they still had my rim, which they did and it was a perfectly good rim. I don t think the rim that I purchased from a junkyard was actually ever put on. They then replaced it but it seems a bit fishy that this wasn t checked before returning my car the first time or checked the second time I brought it in. Total waste of time.Service: Tires
Ken Cain
6 months ago
They are amazing here. Definitely my new go to place for getting work done on my Infiniti G37 S.
James White
a year ago
AJ, the manager and his technicians did a super job on my entire exhaust replacement. I was somewhat disappointed initially because of a gasket issue.I had to return my car for gasket replacements and then the problem was fixed exactly and even better than new.I'm extremely satisfied with the work completed.I highly recommend this business and the entire staff.Well done fellas.Service: Auto exhaust system replacement
Hapi 2KnowU
9 months ago
Always do my oil changes here they check my fluid tire pressure and advise me on any brake wear and what I should or shouldn't worry about. Tip: They do free service if your buying a used vehicle, have them look it over.
O O
4 months ago
Awesome and friendly place for comprehensive auto repair. Super knowledgeable management and mechanics!!! Tony
Amanda G
a year ago
As a single mom, I have a hard time trusting people with fixing my vehicle. I spoke with Brandon on the phone and he made me feel very at ease, and explained their process. Not only was their price better than other companies, but the fact that they offered to put paint inside of your lines to figure out where the cracks are so that they can repair them in the future is amazing. The guys were very respectful to me, they answered every question I had. I drove my van and it drove like a brand new vehicle despite being over 12 years old. Thank you to the guys that car X! You made a single mom feel safe and happy! I appreciate you!Services: Steering & suspension replacement, Auto A/C recharge, Auto brake repair, Engine repair, Auto A/C replacement, Brakes, A/C installation & repair, Air conditioning, Brake service & repair, Auto maintenance, Auto brake replacement
Rudie White
6 months ago
Always do a great job & very reasonable grateful for hard working good mecanics like these guys repeat customers for sure me & me wife !!! Keep up the good work
Tonya Cook
7 months ago
Service was good. The mechanics were honest that they could not do the work. Had to be taken care of by the dealership.
Jill Elsener
a year ago
I have always changed my own oil and am careful about over tightening, but this time the drain plug welded itself to the oil pan. After spur of the moment appt. CarX was able to loosen it and saved the rounded off plug. Also secured a loose splash panel that was causing noise. No charge for additional hassles! I was quite pleased.Service: Oil change
Darryl Smith
2 years ago
Derek and his crew did a bang up job of taking care of an exhaust issue. He scrambled around trying to find a part, found it at the dealer and would have cost me well over 2K to install. In the meantime they took care of my rear brakes, and let me know that my front brakes were good for another year. While all this was going on, the master tech arrived at work, looked over my exhaust issue, and said he could weld it. Derek quoted me a price that was reasonable, and I picked up my car after the work was completed. Very happy with the service and Derek's professionalism. Saved me hundreds of dollars! Kudos to his master tech as well for taking care of that!Services: Exhaust, Brakes
Mirna Hekking
3 months ago
The employees were so very helpful extremely nice I highly recommend it
Isabella Griffin
2 years ago
I couldn t ask for a better car repair experience! Car repair can be intimidating, but everyone I spoke with was highly professional and made sure to explain any questions that I had. Even with an unexpected replacement needed, I left feeling confident that my repair work was done with both the highest quality and value. I will definitely be returning for all of my auto maintenance needs!Service: A/C installation & repair
Elenya Stephani
a year ago
These guys are INCREDIBLE! They were quick, efficient, and took care of me and my car. There was a problem with it and I pulled up, they fixed it right away. It was painless, easy and cheap. Make sure to go here for any car repairs!!Service: Oil changeService: Oil change
Yang Johnny
7 months ago
Good experience with friendly communication from front desk to technician Give the highest five-star rating. Sincere AJAnd the mechanics.
Janice Kavanaugh
10 months ago
They did my oil change but had to order my tires from another location. I went home and they called me an hour later and got me done. I love this CarxServices: Tires, Oil changeServices: Tires, Oil change
Joe Bohache
a year ago
Small tire repair over the holidays. They were very busy but had me come over. They got me in, repaired my tire and sent me on my way. They didn't have to go the extra mile, but they did. I appreciate the extra effort! Well done.Service: TiresService: Tires
Roshan McGee
6 months ago
Friendly people, service performed as expected and completed on time. Would recommend for minor tire related issues.
K Green
2 years ago
I had a great experience here, my car needed new brakes, rotors and calipers, along with an oil leak.. yikes! But Mike took complete care of me, updated me on the diagnosis of my car before working on it, and even helped to alleviate the price down $300 which really helped! All around great experience and I appreciate the great customer service!Services: Electrical repair, General repairs & maintenance
Jean Walton
3 months ago
They beat Women with Lies Our Cars need work They Suppose to have done I'm really disappointed
Alex Williams
2 years ago
Showed up for an appointment, told them I was in a bit of a rush, and they got my oil change and tire rotation done within 40 mins. Very happy with the service, and they were very friendly people. This is most likely going to become my new place for oil changes and rotations! Highly recommend.
Elizabeth Uchtman
2 years ago
The staff is so kind and helpful! They were very straight forward and told me all of my options for replacing my tires. They go out of their way to make car service an easy, affordable experience and will answer questions honestly and had great prices! Family members have also used them and had great experiences. All around fantastic, honest, trustworthy people! Thank you CarX Norwood!Service: Tires
David Hirschman
4 years ago
Made appointment to bring my car in today Monday at 10 a.m. I arrived and was promptly greeted; it turned out to be Ronnie, the young man who had made the appointment for me on Saturday. He took great care of both myself and my car and is a very thorough professional. Because of the way I was treated and the way he does things, I will definitely be returning to CarX and highly recommend that should you have a chance to go there, be sure you ask for Ronnie, he is a credit to the company!