AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Blu C.
4 months ago
Tim was SUPER dope!!! Educated and funny too! My day was not great and my battery dying made it worse but he saved the day! Then connected me with this fine light skinned man who helped me out even more! The both got me the best price and service! Thank you too much! You re dope Tim!!

  Dale Curles
2 months ago
I shop here quite often. The staff is typically friendly and helpful. Recently while I was shopping I needed to pee really bad and I m sure this was quite obvious by my pee-pee dance. I politely asked if I could use their restroom and I was told they do not have a public restroom even though it is required by law. I wonder what other laws they are breaking or unethical business practices are going on?

  Chris Human
a week ago
Great service. Helped me change out a battery in the rain.

  Kenitra
7 months ago
Super helpful and kind! I came with part of my bumper hanging and they helped me in NO TIME! Definitely an outstanding team and I would always go back

  Toby Askins
a year ago
I recently had a minor snafu with an online return in store. I spoke with Tim, the manager on duty, and he was very pleasant to deal with but instructed me to call and speak to the store manager Kelly to get the issue resolved. Normally, one, I dont write reviews. And two, normally, are not good reviews. But I must say this entire experience was surprisingly very human and pleasant. Kelly went above and beyond the call of duty for service to ensure I am a satisfied customer. It is because of Kelly and Tim that I will remain a lifelong autozone customer. There just isn't any replacement for good, caring, and resolute customer service these days, and the team at this store blew my expectations for a debacle return out of the water for leaving the customer happy and satisfied with the resolution. Good job, and thank you Kelly and Tim!!Toby

  Abby Merz
a year ago
I purchased a battery last year and needed to jump it within the year. I lost my receipt but they had me in their system. I showed up and they helped me test my battery and replaced it without any pushback. They even installed it for me. I appreciate their service!

  Ms Aida Son
2 years ago
Poor customer service, the lady was previously a security and got hired recently as a manager. She is a member of the Kkk (very racist) and will make this great company lose revenues as I ve been dealing with them from the beginning, I will not go back.

  Nita stanford
5 years ago
The store was spotless and stocked very well. The isles were clearly labeled and the items I was looking for were very easy to find which made it a quick in and out trip. My questions were answered thoroughly and correctly to my satisfaction. There were no people lingering outside in the front like some locations have. The exterior of the store was just as clean as the interior. Parking is a little scarce but otherwise a very nice store

  Willis Lewis
a year ago
They lost a $200 sale over $200. I wanted to buy a battery for my car they would not install it because they said it was too cold outside on top of that they were rude and obnoxious and derelict last time going there!

  Marketta White
7 months ago
The atmosphere was nice and everyone was helpful without any complaints.

  Annaya Akeim Musa
2 years ago
This store is AWESOME! I had No idea, What I needed for my car this morning. Mrs.Karen helped me EVERY step of the way. She was very knowledgeable on the products,and was very delighted to help me. It was very refreshing at 8am lol.The store was very clean, parking lot,and all employees were in full uniform down to nametags and even Mask.Hand sanitizer was at the front door, and all check out registersWould HIGHLY RECOMMEND this location.A satisfied costumer.

  Legend Thomas
a year ago
I went to this autozone store to purchase a Bluetooth transmitter and received the best customer service ever with nothing but smiles from the team Floyd and donte were very helpful

  kathy cummings
6 years ago
Looked as if training several new employees was going on by one person at the register. There were a few people being waited on and a few more waiting in line. This gave me plenty of time to walk around the store. I noticed it was clean and the shelves were neatly stocked. When it came time to buy my product, I did need to repeat myself several times for each question he asked. The computer was extremely slow. When it came time for scanning my rewards card, my name appeared twice in the computer. So instead of choosing one of those accounts that have reward points on them, he issued me a new card. (Now I will be In there three times!) It took a very long time at the register as the new employee did not have help or anyone overseeing him.

  Walt Disney
9 months ago
Cool staff I got help when I needed advice, and parts suggestion.

  Rocky Rocky Barr
5 years ago
Jessica found the perfect touch up paint fort my old Toyota. When I called her the night before to ask if it was in stock, she was very helpful and even put it on hold for me to pick up the next day. It was a perfect match. Also the staff has been nice enough to read my cars check engine light even though I wasn't making a purchase that day.

  Kelon Buncher
5 years ago
Had exactly what I needed and I didn't have to wait to be helped, which I consider a big A+ for any AutoZone. I have had to wait for 20 minutes before at other locations, but I have never dealt with that kind of service at this location and the woman who waited on me was helpful, very polite and professional with a good personality. Which always makes anyone's shopping experience better. I will definitely keep shopping @ the Mitchell location in the future.

  Yvette Woeger
3 years ago
I was looking for a sign. Customer service was great. Graham your the best. I know him from the Norwood location 1995. They are hiring. Graham is a good person and very understanding.

  Broc Wilson
2 years ago
Tried to exchange a headlight the Newport location sold me after asking them multiple times for the correct one the employees gave me the wrong bulb so I tried to take it back to this location just for an even exchange and the older gentleman employee there was very rude and told me to go back to Newport to return it and buy one from here.

  Martin Smith
a year ago
The service was great. Going out of their way to help me find the problem with my car. Then calling a local mechanic that specializes in it. that does it at low discounted price. Thanks manager Tim and the whole crew at AutoZone in Winton place. Cin, oh,

  Irsik Maria
a year ago
We had to change the car battery, they helped us with everything, well done

  42j
4 years ago
Excellent customer service here. They went out of their way to help me find what i needed. That helped me get home and to work

  Jinda Bowerman
4 years ago
Super friendly and easy to purchase car supplies. They helped me find, purchase and get my wiper. Super fast check out. Recommend early weekday shopping!

  Chico Vasquez
3 years ago
Employees at the store were very helpful I had a part that I had gotten from another store they were quick to let me change it get the stuff I needed I was out of there really fast

  Shaun Nelson
a year ago
Service is lousy and they give you the wrong parts and don't care that they do it and I wish they had a negative store cuz they were getting negative two stars

  Linda Johnson
3 years ago
My experience with AutoZone Parts was great, was driving my windshield wiper flew off, went there, got new ones within 10 minutes, they put them on for me with no problem, was on my way, a happy customers, great service and very helpful and polite, Thank you for your service.Linda J.

  Camille Peterson
a year ago
This Location is in need of Team Manager all the Worker's Running in Circles and you'll be there for a while waiting for Help

  ROBERT TAKAC
4 years ago
Store did not have a very common caliper pin in stock. But they were kind enough to reserve the part at another store. Full time security guard on premise. Counter lady was all business.

  Terence Casey
2 years ago
I bought a pair of wind shield wipers. All wiper blades are impossible to install. At Autozone they go from the sale right out to your car to install them for no charge. They did the same thing when I bought a new battery. They take the misery out of a miserable job.

  James Klosterman
a year ago
Got help with a blinking fast front headlight, turns out the connector was loose...She was extremely helpful!!

  Jonathan Rodriguez
2 years ago
The employees there was very helpful and I do greatly appreciate them.