Monroe's Collision Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Brown
a year ago
I wrecked my truck pretty bad and when I got it back from Monroe's it was absolutely gorgeous! Looks better than when I bought it. It did take a good amount of time to get parts in, but that's to be expected with how things are right now. They went above and beyond to make sure I was taken care of while they put in over 100 hours of labor to fix my truck. I will forever recommend this shop to anyone who needs body work done on their vehicle, they're amazing and truly care about their customers!

  Anthony Martindale
3 months ago
Dash lights left on after an accident. Took it to the Honda dealership to fix, and they advised me to reopen the claim. Lack of communication with my wife. They seemed busy and said there hand's are tied. Thank you for your service.Hope it's better for others but wouldn't recommend my family to go there.

  DotBetz
2 years ago
Got my car keyed a week ago or so ago and they did a amazing job, I will be recommending them everywhere. (before and after photos below.)

  Jake Kohl
11 months ago
Driving in a high wind storm, a trash can blew out in front of my Honda on a highway and I hit it head on causing a moderate amount of damage to my front end.My insurance recommended Monroe s in Chillicothe for the repairs, so that s why I chose.They done an excellent job with time and quality and even cleaned my car afterwards. The car looked like it did when I purchased it new from the dealership.I had to return it due to issues I noticed afterwards and they took care of it willfully and without problems.They were very friendly and professional and took care of me better than I expected.Their communication was just as good too.I highly recommend Monroe s for your repairs and insurance claims. They treat you right and do excellent work.Service: Body & Trim

  Stephen Hunt
5 months ago
Monroe's Collision is a quality repair shop. This was my third vehicle that they have repaired for me and my family. Thank you

  Victoria Sammons
a year ago
In this time of world uncertainty Monroe's went above and beyond to make sure my 2018 Honda HRV looked brand new! After hitting a 2nd deer in less than 6 months, a unsatisfying experience with my last repair, & despite push back from insurance my vehicle looks better now then when I first purchased it! Their compassion for a job well done was overwhelming! They made me feel like a priority like I was their only customer at the time. I am so grateful for Bob & his professionalism. I seriously felt like I was a part of the Monroe family! I will never use another shop! Once the repairs are done they even detailed my vehicle! I felt like I was picking up a brand new Honda.... I also want to give a huge shout out to the receptionist she was so kind each time I called to check-in she never made me feel like a interruption to her day! Instead she made me smile with her very kind nature! If you want outstanding quality work, professionalism, & kindness take your vehicle to Monroe's they do not disappoint! I am overwhelmed with gratitude for the muscle they put behind making my vehicle look brand new!! Thank you Monroe's!! I'd give them a 100 stars if I could!Services: Painting, Body & Trim

  Stephanie Mason
a year ago
All the staff at Monroe s was exceptionally polite and helpful. The office employees went above and beyond in helping me. The work done on my 2020 Kia Telluride was A+!! Despite a full workload they were able to get my Vehicle done in the time frame promised. My insurance company initially set my deductible at $500. Once the work was complete and the final bill was sent to insurance they changed my deductible to $200. Monroe called right away to let me know I had money to pick up. If that isn t honest I don t know what it is. If I ever need work in the future I will definitely be using Monroe s. I would not trust anyone else with my vehicles. Thank you all for everything!Services: Painting, Body & Trim

  Mr Kane
3 years ago
Excellent service! Wrecked my car and they helped me keep it from being totaled out. The paint, body work is honestly some of the best, I could not even see where they faded the paint. No orange peel on the paint and they even cleaned the inside of my car. I would highly recommend to any family and friends.Thanks Monroes for helping me out during these hard times. Grateful to have my civic back.Services: Painting, Body & Trim

  David Greeno
2 years ago
I have had this company work on my 2010 Honda Fit after a deer hit my wife. The work they did was outstanding.I now have my 2008 Yukon Denali XL there getting the intire top of the truck painted. I know they will do a great job

  John Wilber
8 years ago
Recently had a fairly large repair completed due to an accident involving a deer. The shop was excellent with the repair and their professionalism in handling me as a customer. When I have the need, I will be confident in using them again! Thanks Monroe's!

  Aaron Graves
11 years ago
Do not go to this shop. Roger at Monroe's said he would repair my car, but they left the seal out of the windshield, my sunroof leaks after repair and still had scratches that were paid to be repaired. They got rude with me after I pointed out scratches, windshield and gap in sunroof they were paid to fix. They kept telling me it was fixed, when it was not. Do not go to this shop

  Lisa Terrell
2 years ago
After taking 2months to get my mom's mirror fixed on her car.she went to Monroe's and had it fixed in 10 minutes.that was not bad and quick service so that was just great

  Terry Pennington
a year ago
They did a great job on the work and even detailed the car before giving it back. Very friendly people

  Eli Corey
3 years ago
I can t say enough good things about this business and the people that work there. Professional and of the highest quality this is my go to place for any kind of work I need done for my car.Service: Body & TrimService: Body & Trim

  David Cottrill
a year ago
Give me location is very poor they had our car for 2 months and it's still not done communications lacking not very good at keeping app and letting people know what's going on.

  Tim Southall
4 years ago
These people really care about your vehicle repairs. They do a great job. Highly recommended.

  Russell McCarty
4 years ago
Have taken 2 different vehicles there over the years and never a bad experience. Staff is always friendly and keeps you in the loop.

  Rebekah Wrightsel
a year ago
They were booked solid for several weeks out and told me they would call me around the 2nd but I still haven't heard from them

  Patrick Morris
3 years ago
Great place great work they got my car done super quick friendly staff

  Kerri Jones
3 years ago
They are so awesome and very professional. I would recommend them to everyone. Love there work.

  Tim Bales
2 years ago
Great to deal with. Quality work. Have always been happy with the results.

  leecrystal1
3 years ago
Did a good job with fixing car door.

  Todd Moore (Gottarace83)
a year ago
Have used them 2 times in the past.

  Rhonda Knight
3 years ago
Great work! Great customer service!

  Ashly Holton
2 years ago
Very fast at customer service!

  jeanette Campbell
2 years ago
Wonderful service ..

  Jim Buck
2 years ago
Decent repair