Waterloo Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S. P.
a year ago
These guys did a great job on my transmission. If I needed work done again, I would go in a minute. I didn t give them 5 stars bc the owners need to give their guys the right tools to do the job. The manager took 20 minutes to check me out bc they have 2 computers that are dinosaurs. Waste of his time and mine.

  Roslyn Pratt
4 months ago
I can t say enough about Waterloo. They came highly recommended. They worked quickly, efficiently and they were very efficient kind, and reasonable. They made me feel important.Kudos to Brandon and Mr. Jim.These are my new mechanics Such nice people.

  Jessica Frederick
5 months ago
Had my transmission replaced by these guys this summer, still running perfect. Took it back in for a minor repair, and they were great. Brandon took the time to explain to me the repairs that were recommended and why. The work that was quoted was a good price (believe me, I called around) and they had my vehicle back on the road in no time. If I need them again (fingers crossed I wont-car trouble sucks) I'll go back for sure!

  Brittany Varga
5 months ago
Great place to take your car! i took my car here to have my transmission repaired and had my car back and running in a extremely timely manner. They didn't try and overcharge me and the manager Brandon was super professional and helpful. I will definitely be recommending them to anyone with transmission issues!Service: TransmissionService: Transmission

  Michael Romans
5 months ago
I took my trailblazer in for a few repairs. They got it done fast and they cost less then I was quoted at other places. Brandon also pointed out a few other issues that my vehicle had. Very honest repair shop. Will take my vehicle there again.

  Paul Young
5 months ago
Great customer service. Very knowledgeable of mechanical experience and got my truck done in timely manner for what needed done. Would definitely go back and would recommend to anyone I know who needs something done to there vehicles.Service: Steering & suspension repairService: Steering & suspension repair

  James Ernst
7 months ago
My car needed a new transmission and these folks did a good job installing the reman. Car shifts with no issues now. Comes with an excellent warranty. Waterloo transmissions is truly the best at what they do

  Danny James
3 months ago
Waterloo transmission provided A+ service. They went above and beyond. I will definitely be referring them to everyone I know.

  cody coulter
2 months ago
I had my car there for a engine replacement and it was done quickly. Employees are very professional

  norman bair
4 months ago
They replaced my rear differential on my ford fusion sport gj ez to talk to upfront pricing no hidden fees what he quoted is what i paid ty

  calvin castro
2 months ago
Friendly and great service. Got me back on the road real quick!

  Cricketie
5 months ago
They were fast and communicated everything getting done. Thank you for all the help guys! I will be coming back!

  Jason Clevenger
a year ago
Overall, I had a positive experience having my clutch replaced with Waterloo. It took a little longer than the original estimate (just a day or two), but the shop communicated well throughout, the price seemed reasonable and I was happy with the quality of the work.Service: TransmissionService: Transmission

  Big D Stolt
2 months ago
Great job very good work got me back on the road!!!

  Kristen Coe
2 years ago
We have been coming to the canton location for a few different things and are always blown away by how amazing this place is! We have dealt with Phil mostly and he is amazing! He very honest and straight forward! Phil is very efficient as well! I am glad I have found an honest place to take my car! Thank you again Phil and everyone there!Service: Auto engine diagnostic

  Connie Lacey
5 months ago
They treat you like a person and not just money. They talk to you like you are human and not mechanical largo

  David s
2 years ago
Tom is great. He took my vehicle for a test drive to diagnose a transmission issue 10 minutes before closing. He gave me a very simple diy fix for the issue, as opposed to an up sell for unnecessary work. Honest and very knowledgeable. I would definitely recommend.Service: TransmissionService: Transmission

  Gary Efanti
2 years ago
Waterloo Transmission has 3 locations now. Canton, Akron, Dover. My experience with them was very good. They advised of several options to repair. Easy to work with and a clean operation. Communication was excellent and Andy was easy to work with. Prior to taking my vehicle there I asked other service professionals and they all recomended them. I would now as well. I was quite pleased.

  Jim Philabaum
4 years ago
If I could rate lower I would. Andy has no customer service skills and the owners never returned 2 phone messages. So I guess Andy learned from them?Promised car in 1 week n then after repeated calls explained that the transmission they put in was defective and were ordering another. Promised again by Monday, calls on Monday Tuesday finally CB Wednesday more problems but will have Friday. Do we get a call Friday? NO I had to call them at 4.30pm to see if ready. Yea no customer service skills here!

  Jason Jeffries
5 months ago
Quick and courteous. Will definitely be a return customer.Service: TransmissionService: Transmission

  Amanda Jackson
5 years ago
Took my boyfriends jeep in, after having our machenic look at it, because he told us something in the differential needed fixed. Talked to them and were told they'd look at it Monday and call us. That never happened. We had to call them. The guy on the phone said they had the differential out and it was being looked at. We gave the okay to fix whatever needed done to the differential. We get the car back and look at the bill and they did no work to the differential. We take it back to our mechanic and find that they never took the differential out. If they had they would have found the problem. I don't recommend going to this place.

  Becca
9 years ago
I recently had an issue with a transmission that was covered under an after market warranty. The warranty company made it as hard as possible to meet the criteria to use the policy. Andy and Tom really advocated me and did everything in there ability to get the company to work with me .After a long struggle they were able to get the warranty company to take responsibility! Saved me Thousands !!!!!! Thanks Guys

  Steve Scott
a year ago
They seemed nice enough but there prices are way to high, why fix your car now a days with these high priced shops and mechanics and why not just but another car.

  Kari Rissanen
3 years ago
When a transmission shop doesn't want to work on your transmission, only replace it.... that's a red flag. The only saving grace was they didn't charge me an arm and a leg to diagnose the problem..which I'd already figured out.Update... I checked, there are zero special tools required to work on the subaru transmission, newer models with AVCS would require the avcs security socket ($9.95), however mine does not have this feature. Review stands.... they're undoubtedly good with North American vehicles, I would not take any import here though (my subi was built here ... laughing at the weirdness)Service: Transmission

  yogimustang
5 years ago
Andy was able to diagnose the issue and assist me with the best route for my problem. In the end I had them install a new transmission with a great warranty. Thanks for all your help.

  Zeb Lang
8 years ago
This place is the only place to go for transmission issues. Andy is the manager and he really knows what he is doing and how to explain things. I recently had our 2010 Kia Sedona van at Waikem Kia for almost 5 weeks while they replaced the transmission for odd shifting. After the replacement, it was still shifting funny and I decided to get a second opinion. After riding in the van for 10 minutes, Andy explained that what it was doing was a fuel economy thing related to the torque converter engaging and disengaging. Apparently many newer vehicles do this and it can feel like multiple shifts. So in 10 minutes, he diagnosed and explained what a whole factory trained service department could not do in 5 weeks. We need more people like him who actually understand these complex vehicle systems!

  Shawn Newman
5 years ago
Went in thinking something crazy happened to my car , andy was honest and told me it just needed flushed,cleaned and new fluid. Cost my only $300 thinking I was gunna spend atleast a grand, now my car runs like I first got it. Awesome place

  chasidy hoxworth
5 years ago
Quick, attentive service. My jeep was diagnosed and repaired all in one day, after calling to make an appointment the day before. Would recommend!

  Todd Ayotte
5 years ago
Been using Waterloo for years. These guys can diagnose anything. Saved me money and time. Would rate 6 stars if I could.

  Thomas Discipio
5 years ago
Andy and Steve will take care of you! A good place for service or repair work! They are skilled and knowledgeable about your vehicle! THANKS FELLAS!!!