Randy's Tire & Auto Repair Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Reva Davis
a month ago
They are always quick to get you in! They are very helpful with your vehicles needs and getting you safely back on the road! Plus the entire staff is great! Greg is always very nice and welcoming.

  Thomas Corea
a month ago
DO NOT take your car to Randy s you will be ripped off!My wife took her car to Randy s Tire and Auto Repair (Bucyrus, OH) because the check engine light came on and the car was losing power. Randy replaced sensors ($300), claiming that was the problem. It was not. No change whatsoever. We take it back and now it needs a new PCV valve assembly ($600+). No fix. Over $900 and did not fix a thing. We take it back and he then admits that he does not know how to fix it and will not refund any of the $900+ for repairs that were not needed. He is incompetent, a crook and totally oblivious to how to run a business. Stay away!

  P W
a month ago
This is February 28th 2024 I had my 2015 dodge ram service for plugs, coil packs, front differential fluid exchange and the manifolds gaskets had to be replaced when doing plugs and it runs fantastic.On my way home I stopped at Walmart and the back door hinge popped the spring and I took it back and they took the time to look and the hinge wheel was shot so I need to replace the whole hinge so I will be taking it back after I get the hinge painted to get it put on.These guys are good people and have always been good to me and I ve been coming here for about 5 years now .

  BJ Millisor
7 months ago
They are ripping people off I wouldn't go to them I had a truck that broke down by there fuel pump went out Randy said 1000 dollars and they would have to cut a hole in the bed to get to it now thats a joke

  Shawn Alwine
a year ago
Quick and kind service. I think I was in and out of there in less than 30 minutes to replace one tire. They were honest with me about my aluminum rim being slightly bent but balanced it accordingly. I will be a repeat customer and recommend them to anyone else needing tire repair/replacement.

  Gene C
4 years ago
The place is clean and we'll organized. The employees are friendly, courteous and knowledgeable. It's all about customer service here. They looked my vehicle over and addressed my concerns. They askede questions and gave me honest answers to my questions. I was pleased and surprised with the diagnosis and the cost of the solution. I will be bringing all of my vehicles back here for service. A good and trustworthy mechanic is hard to find. I highly recommend them to anyone who believes customer service is the most important thing and you want your vehicle repaired right the first time.

  Harry Matheny
a year ago
We ve had a bad string of luck recently with acquiring shrapnel in our tires. Very inexpensive fix for these pros!Good people who give back to the community and care about the work they do. Highly recommend their service!

  Jessica Blue
2 years ago
Quick, Cheap & Efficient. Staff is awesome, super friendly, helpful, and informative, clean store, and the most costly place to have your tires mounted, rotated and aligned. 95% of the services we compared, charged between $20 - $90. Randy's has the absolute best price thanks

  Patrick Hedges
a year ago
Took my little truck for an alignment and they found several things that was very important to fix immediately. I am glad that they are very knowledgeable and I will definitely be using them in the future.

  Roland Kennedy
8 months ago
They are very honorable and do a great job. If I need to take my car to a shop, this is where I would go

  Jill Sheaffer
2 years ago
Absolutely outstanding service. I can t thank Randy s enough for fixing my 2 leaking tires when they really didn t have the time to do so but knew I needed their service! Wonderful people providing great service to the area. Highly recommended!!!

  Tricia Zender
a year ago
Had a nail in my tire and they picked up the phone and I was able to bring my car in 10mins later, the wait was super short and they did a great job fixing my tire! Highly recommend!

  William Mize
a year ago
They are good professional hard to find these days upfront about your car truck issues go see them will treat you right the 1st time

  Sarah Burnham
2 years ago
Highly recommend this tire shop. Everyone was very polite and helpful. I'm a young woman and I was not pressured to make any purchases I did not see fit, truly appreciate that because it has happened at every other place of business I've went to!

  Joe Graham
3 years ago
This is a good one stop shop for auto repairs. The missing star is for cost, BUT you get what you pay for. Service is always friendly, and whether it's a drive in flat repair or new brakes all the way around, the job will be done well, and done quickly.

  Edward Scheid
a year ago
Blew a tire on dad's livestock trailer and they let us borrow a battery impact and socket to dismount and mount the tire which he purchased from them very quick service too and friendly people that work there

  Kenneth Fox
a year ago
Didn't even go in. Called in to ask if he worked on fuel injectors (some shops around here don't) and was given a cocky answer. Wish I could do lower than one star, but sadly it's not possible.

  d mcdannnell
4 years ago
We thought we would try them out, I took 2 of our vehicles there for service. Both leaked oil badly out of loose oil filters after just a few days. They forgot to relearn the tire pressure sensors after rotation, even though i asked them to make sure they did. When I went back I showed him pictures of our oiled down garage floor. And even after I told him I had to stop and buy 1 quart of oil to put in just to get it back on the dipstick, he never even offered to reimburse me for it. So 2 vehicles, 5 trips to get everything taken care of, never again....

  matt moser
5 years ago
I recently took my car to a different shop in Columbus because the brakes were very noisy. That shop in Columbus quoted me over $3000 total to fix the brakes, get 4 new tires, and to replace the radiator which they said was leaking. I am glad I chose to bring my car the Randy's instead. Randy's fixed my brakes and got me 4 new tires for $1200 total. And they checked the radiator/cooling system and did not find any leaks! It is nice to have a trustworthy shop like Randy's to rely on. I am very satisfied with the service I received, and I will probably go out of my way to bring my car here for future repairs/maintenance.

  Samuel Sherman
5 years ago
I found Randy's by chance it was the closest place near where I just moved to in bucyrus and actually the first one that popped up on my search. I've gone there three times , for brakes tires and alignment on my envoy and each time the price was lower than what I expected . They do great work and very courteous

  Mary Millenbach
3 years ago
Honest, hard working, locally owned & operated! Honest being the key word here! We got a serious flat on the way out of town & they took care of us even though it was close to closing! No price gouging, no tricks to buy something! Honest folks!

  scott stephenson
a year ago
Great guys awesome service was coming across the highway when my when my tire on my trailer on my trailer went flat I pulled in unannounced and they got me squared away and less than half an hour thanks again guys

  C. G. Blade
8 months ago
They always take care of our vehicles and are friendly and knowledgeable!

  Neall West
4 years ago
After having only bad experiences locally, decided to try Randy's despite the long drive from Barberton because my FIL recommended them. Needed a new front driver's wheel bearing and the a/c fixed. Did a bunch of research online and found out that my 07 Ford Freestyle has a known issue with a valve on the compressor that gets stuck. Telltale symptom is that a/c is cold at high speeds, but not when stopped. The part (scroll control valve) is only $15 and I could have fixed it myself in 10 minutes if I would have been willing to just vent the refrigerant into the air, but 1. it's illegal, 2. it's bad for the environment. Mechanic said there's no such thing as a replaceable valve like that (even though I brought one purchased from a local parts store) and insisted that the compressor needed to be replaced. Couldn't afford $600+, so had him top off the R134a (he said it was leaking) and do the bearing. After getting car back, it was still noisy. Brought it back, mechanic said rear bearings were both worn and needed replaced. Should've listened to my gut at this point, but reviews of this place are better than most so was trying to give him the benefit of the doubt. New rear bearings didn't fix it, so had them check it again. New front bearing "defective", so replaced again under warranty. Tried again with the a/c and managed to convince him to try my part this time. Surprise! The a/c works great now! SMDH. Then, right after getting the car back, the traction control light came on. GRRR! Did research and found that there's a sensor ring built into the bearing that can cause problems if it is obscured by debris or damaged during install. There are other parts it could've been, but this was too coincidental. Took back and had them check it; of course they didn't find any problem with the bearing and wanted me to spend hundreds of dollars on parts for the rear end. Noise back now, even worse. Took a chance on a different local mechanic in Barberton (Butch & Karen's Auto Repair) who said front bearing was overtightened and ruined and (without me mentioning my research!) that the traction control light was probably because the bearing was damaged on install. It's now fixed. No more noise, traction control light is off, no thanks to Randy's. I know they have mostly good reviews, but they wasted a bunch of my time and money. Don't come here if you have a Freestyle, or any other vehicle IMHO.

  L. Ash
3 years ago
They were able to get our car in for a quick repair- we had the parts ready. It took approximately an hour!Thanks for fitting us in!

  kevin beers
5 years ago
Had a tire I plugged but wasn't sure it was holding and wanted them to check it and go with a better plug patch combination if need be. He checked it in there water tank and couldn't find any bubbles and didn't think it needed anything and I didn't get charged for it.

  Donald Bayless
5 years ago
Great service!!! Quick to fix my tire thanks

  Felisa Thornsberry
2 weeks ago
Always fast & helpful!

  corey c
4 years ago
Great service! We went to Randy's to replace a tire & they recommended that we just get it repaired. So ended up saving money which is awesome.

  Eddie Haney
3 years ago
These guys do not skip. They do a real good job on what they are doing. There fast care about your car. Just a real good feeling about the place. NICE JOB GUYS!!!