NTB-National Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rob Fortman
6 days ago
I rarely if ever leave reviews but will when I receive excellent service. I was very impressed by the level of customer service I received at NTB. I have a vehicle with air suspension that requires special procedures prior to be putting on a lift. Gerald made certain that this was done correctly and explained costs and options throughout the process of purchasing tires and brakes. The quote was accurate and the job was completed prior to the anticipated time. Thanks for the excellent service, I will return in the future.

  Jesse Kelley
2 months ago
Super fast service, had what I needed IN STOCK (which is almost unheard of for my truck) and excellent pricing.

  Megan Coates
a month ago
Awesome staff, Gerald is amazing and always does an awesome job on our vehicles and all the staff is so friendly! They explain everything out and keep in touch every step of the way! 10/10!

  Douglas Hastings
a month ago
Drop my car off at noon was done by three very customer service friendly priced reasonably way better than anybody else. I had my multiple tires here always do a good job.

  Benjamin Meador
3 weeks ago
Needed to get new tires for my vehicle. The team was able to get me in the next day and were able to get my car taken care of quickly. Would definitely recommend if you need tires!

  tonika williams
a week ago
The guys got me in and out pretty quickly to replace my tires. Fast and friendly service!

  Sue Blair
a month ago
Great service. Scott is always helpful and personable. I never feel like I m being taken advantage of or encouraged to buy things I don t need. Definitely a long term customer.

  Daryl Roscoe
3 days ago
Called ahead and was able to get me in same day. Very quick tire change.

  Andrew Rogers
5 months ago
Great service, a thorough inspection was done to my vehicle in a quick and mannerly time frame. I Would recommend this place to anyone who is looking to get tires put on their vehicle and or service done. Very professional and knowledgeable team.

  Steve Altman
3 months ago
Scott & Gerald are exceptional folks whom I really appreciate. Great customer service / very conveniently located. Couldnt ask for better people to run a business

  Josh White
4 months ago
Very reasonable & professional.I ve taken all my vehicles to them for many years.Gerald and Scott are always friendly & helpful.

  Alexandra Davis
4 months ago
Resonable pricing: They had my tires in stock and got me in and out quickly. Plus, they were super understanding of my little ones.

  Christjoel Moore
2 months ago
Robert (bob) did great figuring out my situation at bellbrook location! And Gerald is always amazing to work with and knowledgeable! Thanks guys!

  Christopher Toenges
3 weeks ago
Went to get my tires aligned and they got it taken care of in less than an hour. They did a great job.

  Regena Balazs
4 months ago
Customer service was superior. I felt like he took a special interest in making me feel safe in winter weather with the tires he recommended.

  Paul Miller
4 months ago
I have been using this NTB location for years on my last three vehicles. They get me quickly, explain the issues and my options, and take care of the problem and get me on my way. The people are friendly and the facilities are clean.

  D L (Blake T.)
2 months ago
Great overall experience. Customer service and car was amazing!!! 12/10 would recommend.

  Traci Jozefowicz
6 months ago
I wouldn't even give them a star. I had the worst experience here. My appt time was at 2pm and they had not even touched it at 3:10. They weren't sure when it would be done they just kept making excuses. I will never bring my car here ever again.

  Rachel Izor
a week ago
Fast and friendly service, and they got me in same day. Thanks so much!

  Jan Topiah
2 months ago
The guys at this location are awesome! I have know Andrew since he was in high school. And Gerald runs a clean, professional shop.

  Matt Wehner
2 months ago
Always great and prompt service at my neighborhood NTB. All 5 of my cars are serviced here!

  Kirubel Dejene
a month ago
Great customer service and did a perfect job on my car. Would recommend!!!

  David Spinks
3 months ago
Absolutely no doubt the best team got two tires and Alignment and got me in asap was super quick and out the door quick by far the best team ever come see my boy garold he got you taken care of And for cheap too

  siera ferguson
2 months ago
Super nice workers and environment! I like how you can walk in and they always have time to take a look at your problem and give you accurate information. Thanks NTB!!

  John Drummond
3 months ago
Very friendly, very. helpful! Helping me to be safe on the road! I am very satisfied with the employee's! Thank you for keeping me safe!

  Amanda karlos
a week ago
Fast and friendly service! Got a tire put on same day!

  Katrina Burgos
3 months ago
I have always had a good experience at NTB location in Bellbrook. Quick service, easy to make an appt, and good quality. I recommend going there for all of your needs

  Faren Johnston
3 months ago
Great work, always done efficiently & timely! Fully trust the staff, will always come back for their quality service!

  Michael Landry
a year ago
Yes it isn't cheap to pay for labor (NTB $136.99/ hr) on vehicle repairs, but they are cheaper than the dealership ($156.99/ hr) and don't charge extra for getting quality OEM parts from the dealership like Muffler Brothers. The CV Axles from Toyota cost $115.59 each remaned not including the core charge ($125.25 ea but refundable upon core return), but Advanced Auto quoted me $226.99 each for these and NAPA quoted me $218.99 each. The Dealership only sells outer tie rod ends but not the inner ones telling me I would have to buy a whole rack for $643, but NTB got both from Advanced Auto the inner and outer tie rod ends for both sides for $221.35. Bottom line is you need to check around and see what Is the best options and price for parts as sometimes it is a better deal and in this case a much better deal to get the Toyota OEM parts ( CV Axles and front rotors) from the dealership, but getting the tie rod ends through NTB or Advanced Auto instead of getting a whole rack. They ended up needing to get a new caliper for one side on the right front, then put on the new rotors, pads and all. I had most of the parts and brought it in around 0800 in the morning and they had everything done by 3 pm to pick it up.

  Robert Ryan
2 months ago
Quick service and reasonably priced. They did great work fixing a leaking valve stem.